Customer journey courses can help you learn customer segmentation, touchpoint analysis, and experience mapping. You can build skills in crafting personalized marketing strategies, analyzing customer feedback, and optimizing conversion rates. Many courses introduce tools like customer relationship management (CRM) software, journey mapping tools, and analytics platforms that help you track customer interactions and measure the effectiveness of your strategies.

Skills you'll gain: Brand Strategy, Presentations, Branding, Design Thinking, Style Guides, Marketing Strategies, Graphic and Visual Design, Adobe Illustrator, Adobe Photoshop, Target Audience, Color Theory, Competitive Analysis
Beginner · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Cloud-Native Computing, Istio, Docker (Software), Kubernetes, Containerization, Google Cloud Platform, Cloud Computing Architecture, Scalability, Microservices, Cloud Deployment, Application Deployment, Cloud Applications
Intermediate · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Google Cloud Platform, Data Pipelines, Data Migration, Data Lakes, Data Integration, Data Transformation, Exploratory Data Analysis, Cloud Management, Data Management, DevOps
Advanced · Project · Less Than 2 Hours

Skills you'll gain: Apache Hadoop, Apache Hive, Big Data, Data Warehousing, Data Integration, Data Processing, Enterprise Application Management, Performance Tuning, Data Manipulation, Data Analysis, Distributed Computing, Data Import/Export, SQL, Data Transformation
Mixed · Course · 1 - 3 Months

LearnQuest
Skills you'll gain: AI Workflows, Technical Communication, AI Enablement, Model Deployment, Generative AI Agents, Data Integration, AI Orchestration, Reinforcement Learning, Artificial Intelligence and Machine Learning (AI/ML), Agentic systems, Responsible AI, Artificial Intelligence, Cloud Computing, Deep Learning, Data Visualization, Python Programming, Machine Learning, Data Engineering, Anomaly Detection, Statistical Analysis
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Facebook, Customer Analysis, Target Audience, Social Media, Social Media Marketing, Business Marketing, Social Media Management, Marketing Strategies, Content Creation, Drive Engagement, Business Planning
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Image Analysis, Convolutional Neural Networks, Model Evaluation, Applied Machine Learning, Deep Learning, Computer Vision, Artificial Neural Networks, Data Preprocessing, Data Processing, Regression Analysis
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Computer Graphics, 3D Assets, Visualization (Computer Graphics), Computer Graphic Techniques, Application Development, C++ (Programming Language), Software Design, Microsoft Windows, Software Architecture, Application Lifecycle Management, Context Management, System Configuration, Debugging, Mathematical Theory & Analysis, Data Structures, Applied Mathematics, Linear Algebra, Algebra
Beginner · Specialization · 1 - 3 Months

Rutgers the State University of New Jersey
Skills you'll gain: Supply Chain Planning, Strategic Sourcing, Supply Chain Management, Demand Planning, Customer Demand Planning, Supplier Relationship Management, Operations Management, Procurement, Logistics, Presentations, Inventory Management System, Purchasing, Customer Relationship Building, Operational Efficiency, Forecasting
Mixed · Course · 1 - 3 Months

Skills you'll gain: Collaborative Software, Application Programming Interface (API), Restful API, Software Development Tools, Software Documentation, Mockups, Software Versioning, Version Control
Intermediate · Course · 1 - 3 Months
Skills you'll gain: Data Analysis Expressions (DAX), Power BI, Microsoft Power Platform, Dashboard, Data Modeling, Business Intelligence, Microsoft Excel, Microsoft Copilot, Data Integration, Interactive Data Visualization, Data-Driven Decision-Making, Performance Reporting, Data Transformation, Data Cleansing, ChatGPT
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: OpenAI API, Embeddings, Dimensionality Reduction, OpenAI, Application Development, Exploratory Data Analysis, Application Programming Interface (API), Text Mining, Python Programming, Data Analysis, Data Manipulation
Intermediate · Guided Project · Less Than 2 Hours