Customer journey courses can help you learn customer segmentation, touchpoint analysis, and experience mapping. You can build skills in crafting personalized marketing strategies, analyzing customer feedback, and optimizing conversion rates. Many courses introduce tools like customer relationship management (CRM) software, journey mapping tools, and analytics platforms that help you track customer interactions and measure the effectiveness of your strategies.

Packt
Skills you'll gain: Command-Line Interface, Linux, Ubuntu, Linux Administration, Linux Commands, Unix Commands, Operating System Administration, Unix, Software Installation, Red Hat Enterprise Linux, System Configuration, Network Troubleshooting, User Accounts, Networking Hardware, Network Support, File Systems, Open Source Technology, File Management, Package and Software Management, Computing Platforms
Beginner · Course · 1 - 3 Months

Skills you'll gain: Financial Inclusion, Financial Regulation, Social Sciences, Case Studies
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Health Care Procedure and Regulation, Health Informatics, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Data Preprocessing, Data Literacy, Descriptive Analytics, Database Design, Relational Databases, Data Integration, Spreadsheet Software
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Pseudocode, Programming Principles, Debugging, Diagram Design, Functional Design, Computer Programming Tools, Computer Programming, Software Documentation
Beginner · Course · 1 - 3 Months

Skills you'll gain: Unreal Engine, Data Structures, Debugging, Video Game Development, Game Design, Scripting, Data Store, Event-Driven Programming, Object Oriented Programming (OOP), Data Management, Software Design
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Registration, Email Marketing, User Feedback, Customer Relationship Management, User Accounts, Account Management
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Graph Theory, Javascript, Program Development, Programming Principles, Software Design Patterns, Computational Thinking, Debugging, Development Environment, Computer Science, Performance Tuning
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Unix, Unix Commands, Shell Script, Bash (Scripting Language), Operating System Administration, Linux, File Systems, Operating Systems, Command-Line Interface, Performance Tuning, System Monitoring, System Programming, File Management, OS Process Management, System Configuration
Intermediate · Course · 1 - 4 Weeks

HubSpot Academy
Skills you'll gain: HubSpot CRM, Lead Generation, Sales Management, Service Level Agreement, Sales Pipelines, Sales Process, Workflow Management, Prospecting and Qualification, Customer Acquisition Management, Marketing Automation, Dashboard, Email Marketing, Performance Measurement, Prioritization
Beginner · Course · 1 - 3 Months

Skills you'll gain: 3D Assets, Entrepreneurship, Growth Strategies, Customer Acquisition Management, Marketing Strategies, Business Planning, Target Audience, Animations, Sustainable Business, Business Strategies, Instagram, Branding
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Rmarkdown, Web Scraping, Geospatial Information and Technology, Microsoft Azure, Cloud Storage, Geospatial Mapping, Interactive Data Visualization, R Programming, Data Collection, Data Manipulation, Data Science, Data Integration, Data Analysis, Application Programming Interface (API)
Beginner · Course · 1 - 3 Months
Skills you'll gain: SonarQube, Code Review, Vulnerability, CI/CD, Secure Coding, GitLab, Jenkins, Application Security, Vulnerability Assessments, Software Quality Assurance, Maintainability, Kubernetes, GitHub, Software Installation, Security Management, Data Integration, Performance Tuning, Quality Improvement, Technical Management, Analysis
Intermediate · Course · 1 - 4 Weeks