• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Technical Support

Technical Support Courses

Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.


Popular Technical Support Courses and Certifications


  • Status: New
    New
    Status: Free Trial
    Free Trial
    A

    Adobe

    Create and Enhance Visuals With AI

    Skills you'll gain: Adobe Firefly, Storyboarding, Adobe Express, Prompt Engineering, Responsible AI, Data Ethics, Collaborative Software, Creativity, Adobe Creative Cloud, Prompt Engineering Tools, AI Enablement, Generative AI, Adobe Photoshop, Adobe Illustrator, Creative Thinking, Visualization (Computer Graphics), Creative Design, Storytelling, Branding, Content Development and Management

    4.9
    Rating, 4.9 out of 5 stars
    ·
    13 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    I

    Intuit

    Bookkeeping basics

    Skills you'll gain: Bookkeeping, QuickBooks (Accounting Software), Financial Statements, Accounting Software, Accounting, Financial Accounting, Income Statement, Accounting Records, Balance Sheet, General Ledger, Accrual Accounting, Ethical Standards And Conduct, Generally Accepted Accounting Principles (GAAP), Cash Flows, Journals

    4.6
    Rating, 4.6 out of 5 stars
    ·
    6.5K reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    P

    Packt

    Virtual Interviewing for HR

    Skills you'll gain: Follow Through, Culture Transformation, Customer experience improvement, Communication, Video Production

    Intermediate · Course · 1 - 3 Months

  • Status: New
    New
    Status: Preview
    Preview
    L

    Logical Operations

    ITIL 4 Awareness

    Skills you'll gain: Service Management, Information Technology Infrastructure Library, IT Service Management, IT Management, Managed Services, Technical Services, Information Technology, Information Technology Operations, Service Improvement, Operations Management, Asset Management, Operations

    Mixed · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Engineer & Explain AI Model Decisions

    Skills you'll gain: Feature Engineering, Responsible AI, Model Evaluation, Technical Communication, Data Preprocessing, Data Transformation, Performance Analysis, Data Wrangling, Data Cleansing, Data Analysis, Predictive Modeling, Machine Learning, Embeddings, Artificial Intelligence, Decision Support Systems, Scikit Learn (Machine Learning Library), Pandas (Python Package), Debugging

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    R

    Real Madrid Graduate School Universidad Europea

    Must-Know Concepts - Basic requirements for data analysis

    Skills you'll gain: Data Presentation, Matplotlib, Analytics, Probability Distribution, Data Processing, Statistical Methods, Exploratory Data Analysis, Statistical Analysis, Probability, Data Cleansing, Computer Programming Tools, Data Collection, Performance Measurement, Python Programming, Technical Analysis

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    J

    Johns Hopkins University

    Health Information Technology Fundamentals

    Skills you'll gain: Electronic Medical Record, Clinical Informatics, Health Technology, Health Information Management, Decision Support Systems, Technical Support, End User Training and Support, Patient Registration, Databases, Change Control, Interoperability, Authentications

    4.8
    Rating, 4.8 out of 5 stars
    ·
    435 reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Michigan

    Python Basics

    Skills you'll gain: Debugging, Programming Principles, Python Programming, Computer Programming, Data Structures, Computer Graphics, Visualization (Computer Graphics)

    4.8
    Rating, 4.8 out of 5 stars
    ·
    18K reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    Master AI Tools & Robotics: Analyze, Automate, Innovate

    Skills you'll gain: Robotic Process Automation, Customer experience improvement, ChatGPT, Data Science, Machine Learning Methods

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Document and Evaluate LLM Prompting Success

    Skills you'll gain: Prompt Engineering, Prompt Patterns, MLOps (Machine Learning Operations), Technical Documentation, Performance Tuning, Large Language Modeling, Technical Writing, Configuration Management, Performance Testing, Data Maintenance, Benchmarking, Requirements Analysis

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    M

    Meta

    Meta Back-End Developer

    Skills you'll gain: Full-Stack Web Development, Version Control, Restful API, Data Structures, Unix Commands, Bootstrap (Front-End Framework), Git (Version Control System), API Testing, Back-End Web Development, Django (Web Framework), Relational Databases, Front-End Web Development, Object Oriented Programming (OOP), Database Management Systems, HTML and CSS, Unit Testing, Algorithms, Python Programming, Computer Programming, Cloud Hosting

    Build toward a degree

    4.6
    Rating, 4.6 out of 5 stars
    ·
    9.8K reviews

    Beginner · Professional Certificate · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    I

    IBM

    Introduction to Cybersecurity Tools & Cyberattacks

    Skills you'll gain: Identity and Access Management, Malware Protection, Cybersecurity, Incident Response, Cyber Attacks, Authentications, Security Controls, Threat Detection, Security Awareness, Threat Management, Penetration Testing, Firewall, Encryption

    4.6
    Rating, 4.6 out of 5 stars
    ·
    16K reviews

    Beginner · Course · 1 - 3 Months

Searches related to technical support

technical support fundamentals
technical support (it) case studies and capstone
providing technical support for aws workloads
dell technologies technical support for hardware
dell technologies technical support for software
dell technologies networking & security technical support
introduction to technical support
dell technologies technical customer support specialist
1…272829…326

In summary, here are 10 of our most popular technical support courses

  • Create and Enhance Visuals With AI: Adobe
  • Bookkeeping basics: Intuit
  • Virtual Interviewing for HR: Packt
  • ITIL 4 Awareness: Logical Operations
  • Engineer & Explain AI Model Decisions: Coursera
  • Must-Know Concepts - Basic requirements for data analysis: Real Madrid Graduate School Universidad Europea
  • Health Information Technology Fundamentals: Johns Hopkins University
  • Python Basics: University of Michigan
  • Master AI Tools & Robotics: Analyze, Automate, Innovate: EDUCBA
  • Document and Evaluate LLM Prompting Success: Coursera

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • English Speaking
  • Generative AI (GenAI)
  • Microsoft Excel
  • Microsoft Power BI
  • Project Management
  • Python

Certificates & Programs

  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM Data Analyst Certificate
  • IBM Data Science Certificate
  • Machine Learning Certificate
  • Microsoft Power BI Data Analyst Certificate
  • UI / UX Design Certificate

Industries & Careers

  • Business
  • Computer Science
  • Data Science
  • Education & Teaching
  • Engineering
  • Finance
  • Healthcare
  • Human Resources (HR)
  • Information Technology (IT)
  • Marketing

Career Resources

  • Career Aptitude Test
  • Examples of Strengths and Weaknesses for Job Interviews
  • High-Income Skills to Learn
  • How Does Cryptocurrency Work?
  • How to Highlight Duplicates in Google Sheets
  • How to Learn Artificial Intelligence
  • Popular Cybersecurity Certifications
  • Preparing for the PMP Certification
  • Signs You Will Get the Job After an Interview
  • What Is Artificial Intelligence?

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Share your Coursera learning story

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok