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Customer Journey Courses

Customer journey courses can help you learn customer segmentation, touchpoint analysis, and experience mapping. You can build skills in crafting personalized marketing strategies, analyzing customer feedback, and optimizing conversion rates. Many courses introduce tools like customer relationship management (CRM) software, journey mapping tools, and analytics platforms that help you track customer interactions and measure the effectiveness of your strategies.


Popular Customer Journey Courses and Certifications


  • Status: Free Trial
    Free Trial
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    Packt

    Authentication, E-Commerce Features & Order Management

    Skills you'll gain: Order Management, ASP.NET, .NET Framework, Authentications, User Interface and User Experience (UI/UX) Design, User Interface (UI), User Accounts, Authorization (Computing), E-Commerce, Bootstrap (Front-End Framework), Payment Systems, Payment Processing and Collection, Model View Controller, Debugging

    Intermediate · Course · 1 - 3 Months

  • P

    Packt

    Master Svelte Framework - The Complete Course

    Skills you'll gain: Web Development Tools

    Intermediate · Course · 1 - 3 Months

  • G

    Google Cloud

    Gemini for Data Scientists and Analysts - Français

    Skills you'll gain: Gemini, Marketing Analytics, Analytics, Customer Analysis, Generative AI, Data Analysis, Analytical Skills, Google Cloud Platform, Customer Insights, Customer Data Management, Marketing Strategies, Predictive Modeling, Forecasting

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    L

    LearnQuest

    Technology, Influence & Sustained Success in Modern Sales

    Skills you'll gain: Technical Sales, Sales, Sales Pipelines, Sales Strategy, Sales Process, AI Personalization, Customer Relationship Management (CRM) Software, Meeting Facilitation, Marketing Automation, Discussion Facilitation, Customer Analysis, Virtual Teams, Stakeholder Analysis, Influencing, Consultative Approaches, Account Strategy, Customer Relationship Management, Performance Analysis, Continuous Improvement Process, Customer Success Management

    Intermediate · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Gemini for Data Scientists and Analysts - 한국어

    Skills you'll gain: Gemini, Artificial Intelligence and Machine Learning (AI/ML), Customer Insights, Applied Machine Learning, Customer Analysis, Generative AI, Data Integration, Predictive Analytics, Customer Data Management, Time Series Analysis and Forecasting, Marketing Strategies

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    P

    Packt

    Linux Command Line

    Skills you'll gain: Bash (Scripting Language), Shell Script, Unix, System Monitoring

    Intermediate · Course · 1 - 3 Months

  • C

    Coursera

    Construire votre audience sur Facebook Audience Insights

    Skills you'll gain: Target Audience, Facebook, Marketing Analytics, Customer Insights, Social Media Marketing

    Beginner · Guided Project · Less Than 2 Hours

  • Status: New
    New
    P

    Packt

    CCNA Cybersecurity (200-201) - Video Training Series

    Skills you'll gain: Cybersecurity, Cyber Governance, Cyber Attacks, Cyber Security Strategy, Endpoint Security, Threat Detection, Incident Response, Cyber Security Assessment, Malware Protection, Network Security, Computer Security Incident Management, Security Management, Intrusion Detection and Prevention, Firewall, Network Analysis, Encryption

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    P

    Packt

    Advanced Detailing, Roof Design & Texturing

    Skills you'll gain: 3D Assets, 3D Modeling, Computer Graphics, Animation and Game Design, Game Design

    Advanced · Course · 1 - 3 Months

  • Status: New
    New
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    Packt

    The Beginners Cyber Security Awareness Training Course

    Skills you'll gain: Computer Security Awareness Training, Security Awareness, Cyber Attacks, Email Security, Cybersecurity, Malware Protection, Human Factors (Security), Encryption, Threat Detection, Multi-Factor Authentication, Internet Of Things, Information Privacy, Network Security, Personally Identifiable Information, Authentications, Data Security, Mobile Security, Identity and Access Management

    Beginner · Course · 3 - 6 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Pearson

    Hadoop and Spark Fundamentals: Unit 3

    Skills you'll gain: Apache Hadoop, Apache Hive, Apache Spark, Big Data, Data Import/Export, Data Integration, Relational Databases, File Systems, Command-Line Interface, Software Installation

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    Image Classification with Keras: Build & Optimize

    Skills you'll gain: Keras (Neural Network Library), Convolutional Neural Networks, Transfer Learning, Model Evaluation, Image Analysis, Computer Vision, Deep Learning, Tensorflow, Applied Machine Learning, Data Preprocessing, Jupyter, Matplotlib, Visualization (Computer Graphics)

    Mixed · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular customer journey courses

  • Authentication, E-Commerce Features & Order Management: Packt
  • Master Svelte Framework - The Complete Course: Packt
  • Gemini for Data Scientists and Analysts - Français: Google Cloud
  • Technology, Influence & Sustained Success in Modern Sales: LearnQuest
  • Gemini for Data Scientists and Analysts - 한국어: Google Cloud
  • Linux Command Line: Packt
  • Construire votre audience sur Facebook Audience Insights: Coursera
  • CCNA Cybersecurity (200-201) - Video Training Series: Packt
  • Advanced Detailing, Roof Design & Texturing: Packt
  • The Beginners Cyber Security Awareness Training Course: Packt

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