Customer journey courses can help you learn customer segmentation, touchpoint analysis, and experience mapping. You can build skills in crafting personalized marketing strategies, analyzing customer feedback, and optimizing conversion rates. Many courses introduce tools like customer relationship management (CRM) software, journey mapping tools, and analytics platforms that help you track customer interactions and measure the effectiveness of your strategies.

Skills you'll gain: Order Management, ASP.NET, .NET Framework, Authentications, User Interface and User Experience (UI/UX) Design, User Interface (UI), User Accounts, Authorization (Computing), E-Commerce, Bootstrap (Front-End Framework), Payment Systems, Payment Processing and Collection, Model View Controller, Debugging
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Web Development Tools
Intermediate · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Gemini, Marketing Analytics, Analytics, Customer Analysis, Generative AI, Data Analysis, Analytical Skills, Google Cloud Platform, Customer Insights, Customer Data Management, Marketing Strategies, Predictive Modeling, Forecasting
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Technical Sales, Sales, Sales Pipelines, Sales Strategy, Sales Process, AI Personalization, Customer Relationship Management (CRM) Software, Meeting Facilitation, Marketing Automation, Discussion Facilitation, Customer Analysis, Virtual Teams, Stakeholder Analysis, Influencing, Consultative Approaches, Account Strategy, Customer Relationship Management, Performance Analysis, Continuous Improvement Process, Customer Success Management
Intermediate · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Gemini, Artificial Intelligence and Machine Learning (AI/ML), Customer Insights, Applied Machine Learning, Customer Analysis, Generative AI, Data Integration, Predictive Analytics, Customer Data Management, Time Series Analysis and Forecasting, Marketing Strategies
Beginner · Course · 1 - 4 Weeks

Packt
Skills you'll gain: Bash (Scripting Language), Shell Script, Unix, System Monitoring
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Target Audience, Facebook, Marketing Analytics, Customer Insights, Social Media Marketing
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Cybersecurity, Cyber Governance, Cyber Attacks, Cyber Security Strategy, Endpoint Security, Threat Detection, Incident Response, Cyber Security Assessment, Malware Protection, Network Security, Computer Security Incident Management, Security Management, Intrusion Detection and Prevention, Firewall, Network Analysis, Encryption
Intermediate · Course · 1 - 3 Months

Skills you'll gain: 3D Assets, 3D Modeling, Computer Graphics, Animation and Game Design, Game Design
Advanced · Course · 1 - 3 Months

Skills you'll gain: Computer Security Awareness Training, Security Awareness, Cyber Attacks, Email Security, Cybersecurity, Malware Protection, Human Factors (Security), Encryption, Threat Detection, Multi-Factor Authentication, Internet Of Things, Information Privacy, Network Security, Personally Identifiable Information, Authentications, Data Security, Mobile Security, Identity and Access Management
Beginner · Course · 3 - 6 Months

Skills you'll gain: Apache Hadoop, Apache Hive, Apache Spark, Big Data, Data Import/Export, Data Integration, Relational Databases, File Systems, Command-Line Interface, Software Installation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Keras (Neural Network Library), Convolutional Neural Networks, Transfer Learning, Model Evaluation, Image Analysis, Computer Vision, Deep Learning, Tensorflow, Applied Machine Learning, Data Preprocessing, Jupyter, Matplotlib, Visualization (Computer Graphics)
Mixed · Course · 1 - 4 Weeks