Skills you'll gain: Applied Machine Learning, Machine Learning, MLOps (Machine Learning Operations), Technology Roadmaps, Data-Driven Decision-Making, Artificial Intelligence and Machine Learning (AI/ML), Business Analytics, Business Solutions, Organizational Strategy, Organizational Change, Product Roadmaps, Feasibility Studies, System Requirements, Solution Design

Skills you'll gain: Resource Allocation, Business Leadership, Business Transformation, Organizational Strategy, Organizational Leadership, Data Strategy, Business Priorities, Digital Transformation, Change Management, MLOps (Machine Learning Operations), Performance Measurement, Return On Investment

Skills you'll gain: Inbound Calls, Customer experience improvement, Network Routing, Customer experience strategy (CX), Outbound Calls, Call Center Experience, Security Controls, Customer Inquiries, Process Optimization, Operational Efficiency, Service Level

Skills you'll gain: Self Service Technologies, Process Analysis, Process Improvement, Customer experience improvement, Workflow Management, Process Design, Personalized Service, Cost Management

Skills you'll gain: Customer experience improvement, Customer Relationship Management, Customer Insights, Customer Service, Trend Analysis, Performance Analysis, Taking Meeting Minutes, Text Mining, System Implementation

Skills you'll gain: Big Data, Apache Hadoop, Scalability, Data Processing, Data Science, Distributed Computing, Unstructured Data, Data Analysis, Real Time Data, Data Storage

Skills you'll gain: Natural Language Processing, Self Service Technologies, Usability, Human Computer Interaction, Human Machine Interfaces, Security Requirements Analysis, Service Level

Skills you'll gain: Dashboard, Report Writing, Business Reporting, Management Reporting, Performance Reporting, Ad Hoc Reporting, Real Time Data, Call Center Experience, Administration, Workforce Management

Skills you'll gain: Data Storytelling, Data Visualization, Big Data, Data Visualization Software, Data Analysis, Dashboard, IBM Cognos Analytics, Statistical Analysis, Data Mining, Apache Hadoop, Tree Maps, Excel Formulas, Apache Hive, Data Science, Microsoft Excel, Data Warehousing, Data Quality, Data Cleansing, Scatter Plots, Apache Spark

Skills you'll gain: PySpark, Apache Hadoop, Apache Spark, Big Data, Apache Hive, Data Lakes, Data Pipelines, Data Processing, Data Import/Export, Data Integration, Linux Commands, Data Mapping, Linux, File Systems, Text Mining, Data Management, Distributed Computing, Relational Databases, Java, C++ (Programming Language)

Skills you'll gain: Cloud Computing Architecture, Wireless Networks, Cloud Computing, Cloud Services, Internet Of Things, Emerging Technologies, Network Architecture, Telecommunications, Amazon Web Services, General Networking, Infrastructure As A Service (IaaS), Software As A Service, Network Protocols, Amazon Elastic Compute Cloud, Real Time Data

Skills you'll gain: NoSQL, Data Warehousing, SQL, Apache Hadoop, Extract, Transform, Load, Apache Airflow, Web Scraping, Linux Commands, Database Design, IBM Cognos Analytics, MySQL, Apache Spark, Database Administration, Data Store, Generative AI, Professional Networking, Data Import/Export, Python Programming, Data Analysis, Data Science