Customer journey courses can help you learn customer segmentation, touchpoint analysis, and experience mapping. You can build skills in crafting personalized marketing strategies, analyzing customer feedback, and optimizing conversion rates. Many courses introduce tools like customer relationship management (CRM) software, journey mapping tools, and analytics platforms that help you track customer interactions and measure the effectiveness of your strategies.

Skills you'll gain: Text Mining, Statistical Analysis, Data Visualization, Descriptive Statistics, Data Analysis, Computer Programming, Mathematical Software, Data Preprocessing, Data Manipulation, Linear Algebra, Software Installation
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: 3D Modeling, 3D Assets, Virtual Environment, Visualization (Computer Graphics), Computer Graphics, Architectural Design, Creative Design, Design Elements And Principles, Performance Tuning, Aesthetics
Advanced · Course · 3 - 6 Months

Skills you'll gain: Prompt Engineering, Large Language Modeling, LLM Application, Application Programming Interface (API), Development Environment, Persona (User Experience), User Interface (UI), Authentications, User Interface (UI) Design
Advanced · Professional Certificate · 1 - 4 Weeks

Skills you'll gain: Logistic Regression, Feature Engineering, Model Evaluation, SAS (Software), Data Preprocessing, Predictive Modeling, Classification Algorithms, Statistical Modeling, Regression Analysis, Data Analysis Software, Data Transformation, Statistical Analysis, Correlation Analysis, Graphing
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Cyber Security Assessment, Penetration Testing, Cyber Threat Intelligence
Beginner · Course · 1 - 3 Months

Skills you'll gain: Target Audience, Facebook, Marketing Analytics, Customer Insights, Social Media Marketing
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Pinterest, Advertising Campaigns, Digital Advertising, Performance marketing, Content Performance Analysis, Customer Insights, Social Media Campaigns, Campaign Management, Advertising, Performance Reporting, Web Analytics, Report Writing, Marketing Analytics, Digital Marketing, Marketing Management
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Scientific Visualization, Data Storytelling, Heat Maps, Data Mapping
Intermediate · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Google Gemini, Google Cloud Platform, Big Data, Generative AI, Customer Relationship Management, Predictive Modeling, Advanced Analytics, Artificial Intelligence and Machine Learning (AI/ML), SQL, Prompt Engineering, Data Analysis, Python Programming
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Middleware, File Transfer Protocol (FTP), Oracle Databases, Enterprise Architecture, Data Integration, Enterprise Application Management, Integration Testing, Systems Integration, System Testing, Development Testing, Data Import/Export, Functional Testing, Configuration Management, File Management
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Cybersecurity, Cyber Governance, Cyber Attacks, Cyber Security Strategy, Endpoint Security, Threat Detection, Incident Response, Cyber Security Assessment, Malware Protection, Network Security, Computer Security Incident Management, Security Management, Intrusion Detection and Prevention, Firewall, Network Analysis, Encryption
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Lifelong Learning, Curiosity, Willingness To Learn, Education Software and Technology, Adaptability, Growth Mindedness, Digital pedagogy, Open Mindset, Professional Development, Mental Concentration, Personal Development, Persistence, Self-Motivation, Multitasking, Learning Styles, Productivity, AI Personalization, Time Management
Beginner · Course · 1 - 3 Months