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  • Customer Service And Communication

Results for "customer service and communication"


  • Status: Free Trial
    Free Trial
    C

    Coursera

    Improving Customer Retention

    Skills you'll gain: Customer Retention, Loyalty Programs, Customer Relationship Management, Brand Loyalty, Customer experience improvement, Customer Engagement, Customer Service, Consumer Behaviour, User Feedback, Customer Analysis, Marketing Strategies, Service Improvement, Personalized Service

    4.6
    Rating, 4.6 out of 5 stars
    ·
    68 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    Customer Relationship Management with Case Study

    Skills you'll gain: Customer Relationship Management, Customer Relationship Management (CRM) Software, Customer Data Management, Customer Analysis, Organizational Strategy, Marketing Automation, Case Studies, Market Analysis, Analysis, Business Strategy, Spatial Data Analysis, Automation, Auditing, Business Metrics

    Mixed · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Business Communication for the Modern Workplace

    Skills you'll gain: Active Listening, Internal Communications, Proposal Writing, Negotiation, AI Personalization, Stakeholder Engagement, Business Communication, Social Skills, Business Writing, Contract Negotiation, Workplace inclusivity, Influencing, Emotional Intelligence, Interpersonal Communications, Communication, Communication Planning, Customer Engagement, Communication Strategies, Leadership and Management, Leadership Development

    4.7
    Rating, 4.7 out of 5 stars
    ·
    660 reviews

    Intermediate · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    M

    Microsoft

    Marketing, Communication, and PR

    Skills you'll gain: Marketing and Public Relations, Integrated Marketing Communications, Marketing Communications, Public Relations, Storytelling, Strategic Communication, Target Audience, Campaign Management, Content Creation, Digital Media Strategy, Ethical Standards And Conduct, AI Personalization, Marketing Analytics

    4.8
    Rating, 4.8 out of 5 stars
    ·
    32 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    J

    Johns Hopkins University

    Strategic Communications in Technical Organizations

    Skills you'll gain: Request for Proposal, Conflict Management, Presentations, Technical Communication, Storytelling, Persuasive Communication, Communication Strategies, Organizational Strategy, Non-Verbal Communication, Proposal Writing, Business Communication, Team Building, Interpersonal Communications, Intercultural Competence, Verbal Communication Skills, Target Audience, Team Management, Business Writing, Strategic Communication, Strategic Thinking

    4.8
    Rating, 4.8 out of 5 stars
    ·
    48 reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    H

    Harvard Business Review

    Communicate with Polish

    Skills you'll gain: Presentations, Data Storytelling, Verbal Communication Skills, Public Speaking, Communication, Concision, Business Writing, Grammar, Storytelling, Organizational Skills

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    L

    Lecturio

    Special Communication Situations in Healthcare

    Skills you'll gain: Patient-centered Care, Telehealth, Patient Communication, Spanish Language, Patient Education And Counseling, Dignity in Care, Health Care, Bilingual (Spanish/English), Language Competency, Virtual Environment, Medical Privacy

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    H

    Harvard Business Review

    Navigate Conflict and Deliver Feedback

    Skills you'll gain: Conflict Management, Constructive Feedback, Team Leadership, Team Building, Negotiation, Coaching, Trustworthiness, Performance Management, Relationship Building, Collaboration, Empathy, Active Listening, Communication

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Illinois Urbana-Champaign

    Business Data Management and Communication

    Skills you'll gain: Data Storytelling, Revenue Recognition, Data Presentation, Data Visualization, Accrual Accounting, Infographics, Storytelling, Cash Flows, Accounting, Data Collection, Business Analytics, Financial Statements, Financial Accounting, Business Analysis, Big Data, Analytics, Asset Management, Data Analysis, Intellectual Property, Network Model

    4.7
    Rating, 4.7 out of 5 stars
    ·
    6.3K reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    T

    Tecnológico de Monterrey

    Comunicación efectiva para el líder actual

    Skills you'll gain: Assertiveness, Interpersonal Communications, Active Listening, Empathy, Constructive Feedback, Emotional Intelligence, Team Leadership, Leadership, Employee Performance Management, Strategic Communication, Communication, Motivational Skills, Teamwork

    4.8
    Rating, 4.8 out of 5 stars
    ·
    905 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    A

    Arizona State University

    Communication For Everyone

    Skills you'll gain: Meeting Facilitation, Public Speaking, Presentations, Active Listening, Storytelling, Communication, Verbal Communication Skills, Team Leadership, Teamwork, Social Skills, Influencing, Discussion Facilitation, Team Building, Communication Strategies, Leadership, Team Management, Conflict Management, Constructive Feedback, Interpersonal Communications, Non-Verbal Communication

    4.6
    Rating, 4.6 out of 5 stars
    ·
    183 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Preview
    Preview
    P

    Peking University

    Management Communication 管理沟通

    Skills you'll gain: Active Listening, Non-Verbal Communication, Verbal Communication Skills, Presentations, Business Communication, Interviewing Skills, Team Building, Writing, Communication Strategies, Intercultural Competence, Negotiation, Cultural Diversity

    4.8
    Rating, 4.8 out of 5 stars
    ·
    125 reviews

    Mixed · Course · 1 - 3 Months

1234…834

In summary, here are 10 of our most popular customer service and communication courses

  • Improving Customer Retention: Coursera
  • Customer Relationship Management with Case Study: EDUCBA
  • Business Communication for the Modern Workplace: Coursera
  • Marketing, Communication, and PR: Microsoft
  • Strategic Communications in Technical Organizations: Johns Hopkins University
  • Communicate with Polish: Harvard Business Review
  • Special Communication Situations in Healthcare: Lecturio
  • Navigate Conflict and Deliver Feedback: Harvard Business Review
  • Business Data Management and Communication: University of Illinois Urbana-Champaign
  • Comunicación efectiva para el líder actual: Tecnológico de Monterrey

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