Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.

Northeastern University
Skills you'll gain: Data Warehousing, Data Modeling, Database Design, SQL, Star Schema, Business Intelligence, Databases, Relational Databases, Database Architecture and Administration, Data Mart, Data Integrity, Data Analysis, Snowflake Schema, Data Transformation
Mixed · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Secure Coding, Cloud Deployment, Database Development, Maintainability, Server Side, Authentications
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Benchmarking, Search Engine Optimization, Content Performance Analysis, Keyword Research, Marketing Analytics, Key Performance Indicators (KPIs), Performance Analysis, Web Analytics and SEO, Performance Measurement, Content Strategy, Performance Improvement, Driving engagement, Trend Analysis, Customer Insights
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Site Reliability Engineering, Design Thinking, Safety Culture, DevOps, Continuous Delivery, Innovation, Culture Transformation, Service Level, Continuous Integration, Data-Driven Decision-Making, Performance Measurement, Incident Management, Automation, Root Cause Analysis
Beginner · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Performance Tuning, Google Cloud Platform, Performance Testing, Application Performance Management, Cloud Applications, Cloud Computing, Server Side
Beginner · Project · Less Than 2 Hours

Whizlabs
Skills you'll gain: Amazon DynamoDB, NoSQL, Database Management Systems, Databases, Database Architecture and Administration, Redis, Data Store, Relational Databases, Database Management, Operational Databases, Real Time Data, Database Design, Performance Tuning, Transaction Processing, Scalability
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Google Cloud Platform, Cloud Management, Cloud Engineering, Cloud Computing, Cloud Infrastructure, Identity and Access Management, Capacity Management, Application Deployment, Virtual Machines, Infrastructure as Code (IaC), User Accounts, System Monitoring, Data Management, Cloud Storage, Virtual Networking
Intermediate · Course · 1 - 3 Months

Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Sales Process, Sales Pipelines, Customer Relationship Management, Closing (Sales), Sales Strategy, Organizational Skills, Sales Management, Relationship Management, Statistical Analysis
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Extensible Markup Language (XML), Android Development, Mobile Development, Real Time Data, Data Integration, UI Components, User Interface (UI), Java Programming
Mixed · Course · 1 - 4 Weeks

Simplilearn
Skills you'll gain: AI Product Strategy, Generative AI, Miro AI, Product Management, Product Lifecycle Management, Marketing Materials, Product Roadmaps, Go To Market Strategy, ChatGPT, Product Improvement, User Feedback, Competitive Analysis, Customer Insights, Market Research, Marketing Strategies
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Serverless Computing, Google Cloud Platform, Cloud API, Image Analysis, Cloud Storage, File Management, Computer Vision, Cloud Computing, Data Lakes, Network Analysis
Intermediate · Project · Less Than 2 Hours

Coursera
Skills you'll gain: AI Personalization, Business Logic, Application Development, C# (Programming Language), Computer Programming, Programming Principles, Data Structures, Debugging
Beginner · Course · 1 - 4 Weeks