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Customer Service Courses

Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.


Popular Customer Service Courses and Certifications


  • Status: New
    New
    P

    Packt

    Strategic Growth Leadership for Managers

    Skills you'll gain: Sales Management, Strategic Leadership, Sales Strategy, Business Leadership, Growth Strategies, Customer Relationship Management, Team Motivation, Organizational Strategy, Plan Execution, Leadership Development, Business Strategy, Team Performance Management, Strategic Decision-Making, Customer experience strategy (CX), Team Management, Risk Analysis, Communication, Growth Mindedness, Milestones (Project Management)

    Advanced · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    C

    Cisco Learning and Certifications

    Implementing MPLS VPNs

    Skills you'll gain: Multiprotocol Label Switching, Virtual Private Networks (VPN), Routing Protocols, Border Gateway Protocol, Open Shortest Path First (OSPF), Network Troubleshooting, Network Routers, Wide Area Networks, Network Routing, Network Monitoring, Command-Line Interface

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Maryland, College Park

    Platform Product Revival

    Skills you'll gain: Sprint Retrospectives, Service Recovery, Drive Engagement, Technology Solutions, User Feedback, Customer Engagement, Product Lifecycle Management, Technical Product Management, End User Training and Support, Change Management, Active Listening, User Experience, Decision Making, Continuous Improvement Process

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    C

    Cisco Learning and Certifications

    Providing Customers Internet Connectivity using BGP

    Skills you'll gain: Virtual Private Networks (VPN), Wide Area Networks, Network Architecture

    Beginner · Course · 1 - 3 Months

  • P

    Packt

    Azure SQL Data Warehouse Synapse Analytics Service

    Skills you'll gain: Azure Synapse Analytics, Data Migration, Microsoft Azure, Data Warehousing, SQL Server Integration Services (SSIS), Microsoft SQL Servers, Cloud Security, Performance Tuning, System Configuration, Cloud Storage, Cloud Computing Architecture, Data Security, Apache Spark, Data Integration

    Intermediate · Course · 1 - 3 Months

  • Status: New
    New
    G

    Google Cloud

    Manage Scalable Workloads in GKE

    Skills you'll gain: Kubernetes, Istio, Multi-Cloud, Cloud Management, Cloud-Native Computing, CI/CD, Scalability, Cloud Deployment, Cloud Security, Configuration Management, AI Workflows, Containerization, Infrastructure as Code (IaC), Vulnerability Scanning, Security Controls, Role-Based Access Control (RBAC), Identity and Access Management, Authentications, Authorization (Computing)

    Advanced · Course · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    G

    Google Cloud

    Essential Google Cloud Infrastructure: Core Service italiano

    Skills you'll gain: Identity and Access Management, Google Cloud Platform, Cloud Infrastructure, Data Storage Technologies, Cloud Computing, Data Store, Cloud Services, Cloud Storage, Role-Based Access Control (RBAC), Cloud Security, Key Management, System Monitoring, Debugging, Scalability

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    W

    Whizlabs

    Azure Migration, Business Continuity & Networking Solutions

    Skills you'll gain: Microsoft Azure, Zero Trust Network Access, Disaster Recovery, Virtual Networking, Data Migration, Cloud Computing Architecture, Network Architecture, Infrastructure As A Service (IaaS), Cloud Security, Data Storage Technologies, Hybrid Cloud Computing, Firewall, Virtual Private Networks (VPN), Platform As A Service (PaaS), Load Balancing

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Cisco Learning and Certifications

    Implementing Complex MPLS VPNs

    Skills you'll gain: Multiprotocol Label Switching, Virtual Private Networks (VPN), Routing Protocols, Wide Area Networks, Service Level Agreement, Service Level, Network Planning And Design, Network Routing, Virtual Networking, Network Architecture, Network Security, System Configuration

    Beginner · Course · 1 - 4 Weeks

  • G

    Google Cloud

    APIs Explorer: Compute Engine

    Skills you'll gain: Virtual Machines, Google Cloud Platform, Cloud Management, Cloud Computing, Virtualization and Virtual Machines, Cloud API, Infrastructure As A Service (IaaS), Cloud Services, System Monitoring

    Beginner · Project · Less Than 2 Hours

  • Status: New
    New
    P

    Packt

    AI for Business: ChatGPT for Brand Storytelling

    Skills you'll gain: Brand Strategy, Storytelling, Branding, Prompt Engineering, ChatGPT, Brand Awareness, Cross-Channel Marketing, Content Creation, AI Personalization, Consumer Behaviour, Email Marketing

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    L

    LearnQuest

    Consultative Mastery and Negotiation in Complex Sales

    Skills you'll gain: Consultative Selling, Account Strategy, Account Management, Solution Selling, Sales, Sales Strategy, Negotiation, Contract Negotiation, Enterprise Sales, B2B Sales, Price Negotiation, Sales Pipelines, Business Ethics, Conflict Management, Overcoming Objections, AI Personalization, Value Propositions, Stakeholder Management, Proposal Development, Competitive Analysis

    Beginner · Course · 1 - 4 Weeks

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1…342343344…384

In summary, here are 10 of our most popular customer service courses

  • Strategic Growth Leadership for Managers: Packt
  • Implementing MPLS VPNs: Cisco Learning and Certifications
  • Platform Product Revival: University of Maryland, College Park
  • Providing Customers Internet Connectivity using BGP : Cisco Learning and Certifications
  • Azure SQL Data Warehouse Synapse Analytics Service: Packt
  • Manage Scalable Workloads in GKE: Google Cloud
  • Essential Google Cloud Infrastructure: Core Service italiano: Google Cloud
  • Azure Migration, Business Continuity & Networking Solutions: Whizlabs
  • Implementing Complex MPLS VPNs: Cisco Learning and Certifications
  • APIs Explorer: Compute Engine: Google Cloud

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