Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.

Skills you'll gain: Apache Kafka, Real Time Data, Data Pipelines, JSON, Java, Docker (Software), Software Versioning
Intermediate · Course · 3 - 6 Months

AI CERTs
Skills you'll gain: Blockchain, Business Leadership, FinTech, Business Transformation, Business Ethics, Emerging Technologies, Law, Regulation, and Compliance, Business, Regulatory Compliance, Business Planning, Regulatory Requirements, Medical Privacy, Legal Risk, Supply Chain Management, Health Informatics, Cloud Computing, Cryptography, Distributed Computing, Cloud Computing Architecture, Artificial Intelligence
Intermediate · Course · 3 - 6 Months

Amazon Web Services
Skills you'll gain: Retrieval-Augmented Generation, Embeddings, Vector Databases, Amazon Web Services, Agentic systems, Performance Tuning, Transfer Learning, Data Preprocessing
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Target Audience, Facebook, Online Advertising, Market Opportunities, Customer Insights, Social Media Marketing, Social Media, Marketing, Data Validation
Beginner · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: Dashboard, Business Reporting, HubSpot CRM, User Accounts, Customer Relationship Management (CRM) Software, Work Order
Beginner · Guided Project · Less Than 2 Hours

Pearson
Skills you'll gain: Cloud Computing, Test Planning
Beginner · Course · 1 - 4 Weeks

Edureka
Skills you'll gain: API Gateway, Authentications, Application Programming Interface (API), OAuth, API Design, Cloud API, Authorization (Computing), Secure Coding, API Testing, Restful API, Threat Modeling, Application Security, Data Security, Distributed Denial-Of-Service (DDoS) Attacks, Identity and Access Management, Encryption, Prometheus (Software), Flask (Web Framework), Grafana, Python Programming
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Sales Strategy, Lead Generation, Prospecting and Qualification, Sales Pipelines, Sales Process, Sales, Sales Management, Data-Driven Decision-Making, Inside Sales, Generative AI Agents, AI Enablement, Email Automation, Workflow Management, Customer Relationship Management (CRM) Software, HubSpot CRM, Predictive Modeling, Automation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: People Analytics, Workday (Software), Registration, Business Process, Business Reporting, Data Maintenance, Data Entry, Organizational Structure, Information Management, Business Analytics, No-Code Development, Enterprise Resource Planning, Data Visualization, Payment Processing and Collection
Beginner · Course · 1 - 4 Weeks

Whizlabs
Skills you'll gain: Amazon CloudWatch, AWS CloudFormation, Cloud Management, Infrastructure as Code (IaC), Amazon S3, Amazon Elastic Compute Cloud, AWS Identity and Access Management (IAM), Multi-Tenant Cloud Environments, System Monitoring, Configuration Management, Performance Tuning, Security Controls
Intermediate · Course · 1 - 4 Weeks

IESE Business School
Skills you'll gain: Design Thinking, User Research, Qualitative Research, Human Centered Design, Customer experience improvement, Empathy, Problem Solving, Customer Insights, Persona Development, Interviewing Skills
Beginner · Course · 1 - 4 Weeks

Whizlabs
Skills you'll gain: API Gateway, Amazon Elastic Compute Cloud, Amazon Web Services, Virtual Networking, Application Programming Interface (API), Load Balancing, Cloud Infrastructure, Network Architecture, Network Infrastructure, Network Security, Network Routing, Scalability, Frontend Performance
Intermediate · Course · 1 - 4 Weeks