• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Customer Engagement Strategy
    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Build job-relevant skills in under 2 hours with hands-on tutorials.
    Learn from top instructors with graded assignments, videos, and discussion forums.
    Learn a new tool or skill in an interactive, hands-on environment.
    Get in-depth knowledge of a subject by completing a series of courses and projects.
    Earn career credentials from industry leaders that demonstrate your expertise.
    Earn career credentials while taking courses that count towards your Master’s degree.
    Earn your Bachelor’s or Master’s degree online for a fraction of the cost of in-person learning.
    Earn a university-issued career credential in a flexible, interactive format.
    Graduate level learning within reach.

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Results for "customer engagement strategy"

    • Status: New
      New
      Status: Preview
      Preview
      B

      Banco Interamericano de Desarrollo

      Marco de Política Ambiental y Social del BID

      Skills you'll gain: Pollution Prevention, Environmental Resource Management, Stakeholder Engagement, Environmental Social And Corporate Governance (ESG), Corporate Sustainability, Environment and Resource Management, Environmental Policy, Land Management, Risk Management, Labor Relations, Community Development, Occupational Safety And Health, Governance Risk Management and Compliance, Cultural Diversity, Diversity and Inclusion

      Beginner · Course · 1 - 3 Months

    • P

      Packt

      Salesforce Integration With External Systems Part 2

      Skills you'll gain: Authentications, Salesforce, Salesforce Development, Application Programming Interface (API), Systems Integration, Software Documentation, Postman API Platform, Restful API, Cloud-Based Integration, Workflow Management, Data Integration, Integration Testing, Web Development Tools, Authorization (Computing)

      Advanced · Course · 1 - 3 Months

    • Status: New
      New
      Status: Preview
      Preview
      D

      Dubai College of Tourism

      Dubai Expo 2020 - A Case Study

      Skills you'll gain: International Relations, Event Management, Hospitality, Cultural Diversity, Sustainability Reporting, Experience Design, Thought Leadership, Crisis Management, Innovation, Economic Development

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      R

      Real Madrid Graduate School Universidad Europea

      IA para el rendimiento y entrenamiento de jugadores

      Skills you'll gain: Injury Prevention, Predictive Analytics, Advanced Analytics, Data-Driven Decision-Making, People Analytics, Rehabilitation, Artificial Intelligence, Data Analysis, Real Time Data, Health Technology, Competitive Analysis, Process Optimization, Coaching, Organizational Strategy, Technology Solutions, Goal Setting, Virtual Reality, Talent Recruitment, Data Collection, Physical Science

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera Instructor Network

      Alteryx Mastery: Data Analytics & Workflow Automation

      Skills you'll gain: Data Import/Export, Alteryx, Data Visualization, Data Presentation, Business Analytics, Data Governance, Workflow Management, Analytics, Operational Efficiency, Business Reporting, Data Cleansing, Data Management, Data Manipulation, Data Transformation, Data Processing, Data Analysis, Business Process Automation, Data Integration, Automation

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      C

      Coursera Instructor Network

      GenAI for Cloud Support Associates

      Skills you'll gain: Generative AI, Cloud Management, Cloud Engineering, Cloud Infrastructure, Prompt Engineering, System Support, Data Ethics, Artificial Intelligence, System Monitoring, Technical Communication, Strategic Planning

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      P

      Packt

      A Comprehensive Guide To Acing Job Interviews

      Skills you'll gain: LinkedIn, Applicant Tracking Systems, Professional Networking, Enthusiasm, Time Management

      Intermediate · Course · 1 - 3 Months

    • Status: Preview
      Preview
      U

      University of Colorado Boulder

      Teaching for Justice and Inclusivity In Challenging Times

      Skills you'll gain: Diversity Awareness, Teaching, Diversity Equity and Inclusion Initiatives, Pedagogy, Cultural Responsiveness, Instructional Strategies, Cultural Diversity, Advocacy, Social Justice, Parent Communication, Student Engagement, Community Outreach, Cultural Sensitivity, Rapport Building

      Beginner · Course · 1 - 3 Months

    • C

      Coursera Project Network

      Erstelle Social Media Anzeigen in Canva

      Skills you'll gain: Canva (Software), Social Media Content, Social Media, Collaborative Software, Social Media Marketing, Video Editing, Instagram, Graphic Design, Online Advertising, Animations, Design, Brand Awareness

      Beginner · Guided Project · Less Than 2 Hours

    • Status: New
      New
      Status: Preview
      Preview
      U

      University of Maryland, College Park

      Sports Marketing and Today's College Athlete

      Skills you'll gain: Contract Review, Intellectual Property, Marketing, Brand Awareness, Social Media Content, Branding, Brand Management, Brand Marketing, Business Marketing, Marketing Strategies, Market Opportunities, Legal Research

      Beginner · Course · 1 - 4 Weeks

    • Status: Free
      Free
      G

      Goldman Sachs

      Les bases de la négociation avec Goldman Sachs 10,000 Women

      Skills you'll gain: Negotiation, Active Listening, Business Development, Goal Setting, Rapport Building, Business Communication, Entrepreneurship, Emotional Intelligence, Adaptability

      Mixed · Course · 1 - 4 Weeks

    • Status: New
      New
      P

      Packt

      Comprehensive Guide to Agile Scrum Foundations

      Skills you'll gain: Scrum (Software Development), Agile Project Management, Sprint Planning, Agile Methodology, Backlogs, Jira (Software), User Story, Sprint Retrospectives, Project Management Software, Project Risk Management, Microsoft Teams, ChatGPT, Continuous Improvement Process

      Intermediate · Course · 3 - 6 Months

    1…358359360…368

    In summary, here are 10 of our most popular customer engagement strategy courses

    • Marco de Política Ambiental y Social del BID: Banco Interamericano de Desarrollo
    • Salesforce Integration With External Systems Part 2: Packt
    • Dubai Expo 2020 - A Case Study : Dubai College of Tourism
    • IA para el rendimiento y entrenamiento de jugadores: Real Madrid Graduate School Universidad Europea
    • Alteryx Mastery: Data Analytics & Workflow Automation: Coursera Instructor Network
    • GenAI for Cloud Support Associates: Coursera Instructor Network
    • A Comprehensive Guide To Acing Job Interviews: Packt
    • Teaching for Justice and Inclusivity In Challenging Times: University of Colorado Boulder
    • Erstelle Social Media Anzeigen in Canva: Coursera Project Network
    • Sports Marketing and Today's College Athlete: University of Maryland, College Park

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Do Not Sell/Share
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok