Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.

Skills you'll gain: Identity and Access Management, Cloud Security, Authentications, Google Cloud Platform, Cloud Computing, Authorization (Computing), Virtual Private Networks (VPN), Network Security, Firewall, Virtual Networking, Data Security, Load Balancing
Intermediate · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Looker (Software), Big Data, SQL, Data Analysis, Dashboard, Business Intelligence, Data Warehousing, Data Visualization Software, Data Manipulation, Extract, Transform, Load, Data Pipelines, Data Transformation, Data Cleansing, Data Processing, Data Import/Export, Data Storage Technologies, Google Cloud Platform
Intermediate · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Google Gemini, Generative AI, Workflow Management, Artificial Intelligence and Machine Learning (AI/ML), Big Data, Jupyter, Google Cloud Platform, SQL, Customer Relationship Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Amazon Elastic Compute Cloud, Amazon CloudWatch, Load Balancing, Amazon Web Services, Scalability, Cloud-Native Computing, Cloud Management, Cloud Applications, Capacity Management, System Monitoring
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Distributed Denial-Of-Service (DDoS) Attacks, Cloud Security, Data Security, Infrastructure Security, Cybersecurity, Network Security, Cloud Computing, Google Cloud Platform, Authentications, Authorization (Computing), Data Governance, Encryption
Beginner · Course · 1 - 3 Months

Pearson
Skills you'll gain: Cloud Infrastructure, Cloud Security, Cloud Deployment, Network Troubleshooting, Cloud Platforms, Cloud Computing
Beginner · Course · 1 - 4 Weeks

Pearson
Skills you'll gain: Network Troubleshooting, Cloud Computing, Cloud Management, Cloud Security, Capacity Management, Scenario Testing, Automation, Performance Tuning, Performance Testing, Data Security, Network Security, Application Deployment, Configuration Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Fraud detection, Web Services, Simple Object Access Protocol (SOAP), Service Oriented Architecture, API Testing, Verification And Validation, Process Design, API Design, Software Design, Workflow Management, System Testing, Extensible Markup Language (XML), Data Validation, Software Testing, Enterprise Architecture, Secure Coding, Middleware
Mixed · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Prompt Engineering, Google Cloud Platform, Cloud Infrastructure, Generative AI, Kubernetes, Identity and Access Management, Infrastructure As A Service (IaaS), Cloud Storage, Cloud Services, Cloud Applications, Cloud Deployment, Data Storage, Public Cloud, Containerization, Application Development, Serverless Computing, Virtual Machines, Platform As A Service (PaaS), Virtual Networking
Beginner · Course · 1 - 3 Months

Skills you'll gain: Data Governance, Microsoft Azure, Data Lakes, Real Time Data, Data Management, Data Security, Identity and Access Management, Event-Driven Programming, Azure Active Directory, Operational Databases, Role-Based Access Control (RBAC), Database Architecture and Administration, Analytics, System Monitoring
Intermediate · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Generative AI Agents, Prompt Engineering, Retrieval-Augmented Generation, Generative AI, AI Enablement, Customer experience improvement, AI Product Strategy, Google Cloud Platform, Agentic systems, Organizational Strategy, Innovation
Beginner · Course · 1 - 3 Months

Skills you'll gain: Cloud Deployment, DevOps, CI/CD, Application Deployment, Development Environment, Cloud Applications, Continuous Deployment, Version Control, Continuous Integration, Amazon Web Services, Git (Version Control System), Data Persistence, Database Development, Interactive Data Visualization, Application Programming Interface (API), Real Time Data
Mixed · Course · 1 - 4 Weeks