Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.

Google Cloud
Skills you'll gain: Google Workspace, Google Gemini, Email Automation, Service Management, Scripting, Document Management, Collaborative Software, System Configuration, Automation, No-Code Development, Cloud Storage
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Health Insurance Portability And Accountability Act (HIPAA) Compliance, Data Governance, Health Information Management, Cloud Security, Data Management, Regulatory Compliance, Data Architecture, Scalability, Health Care Procedure and Regulation, Data Security, IT Security Architecture, Personally Identifiable Information, General Data Protection Regulation (GDPR), Information Privacy, Microsoft Azure, Interoperability, Encryption, Identity and Access Management, Real Time Data
Intermediate · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Cloud Computing Architecture, Cloud Infrastructure, Cloud Solutions, Process Optimization, Cloud Management, Cloud Security, Solution Architecture, Google Cloud Platform, Cloud Computing, Goal Setting, Case Studies
Advanced · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Google Gemini, Marketing Analytics, Generative AI, Customer Analysis, Customer Insights, Big Data, Forecasting, Predictive Analytics, Data Analysis, Artificial Intelligence and Machine Learning (AI/ML)
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Generative AI Agents, Prompt Engineering, Generative AI, AI Enablement, AI Product Strategy, Customer experience improvement, Google Cloud Platform, Tool Calling, Organizational Strategy, Innovation, Change Management
Beginner · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Google Workspace, Gmail, Google Gemini, Scripting, Service Management, Enterprise Application Management, Document Management, Automation, Configuration Management, Data Storage, Data Sharing
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Solution Selling, Consultative Selling, Negotiation, Business Ethics, Contract Negotiation, Sales Prospecting, Account Management, Price Negotiation, Responsible AI, Customer Relationship Management, Data Ethics, Compliance Management, Customer Data Management, Data-Driven Decision-Making
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: ASP.NET, .NET Framework, Identity and Access Management, Full-Stack Web Development, Web Applications, Microsoft Azure, Web Development, Cloud Deployment, Application Deployment, Authorization (Computing), Authentications, Databases, Software Architecture, Payment Systems, Software Design Patterns, Data Modeling, User Interface (UI)
Intermediate · Course · 3 - 6 Months

Microsoft
Skills you'll gain: Responsible AI, MLOps (Machine Learning Operations), Data Ethics, Azure DevOps, Model Deployment, Generative AI, AI Workflows, Microsoft Azure, Application Lifecycle Management, CI/CD, Version Control, System Monitoring
Intermediate · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Generative AI Agents, Prompt Engineering, Google Gemini, Generative AI, AI Enablement, Google Cloud Platform, Artificial Intelligence, Business Transformation, Organizational Strategy, Innovation, Large Language Modeling, Customer Engagement
Beginner · Course · 1 - 3 Months

Skills you'll gain: Data Mapping, Extract, Transform, Load, Data Validation, Workflow Management, JSON, Fraud detection, Extensible Markup Language (XML), Metadata Management, Process Design, Data Integration, Data Cleansing, Data Transformation, Data Pipelines, Data Processing, Anomaly Detection, Data Modeling, Credit/Debit Card Processing
Mixed · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Google Gemini, Google Workspace, Collaborative Software, Email Automation, Application Deployment, Google Cloud Platform, Data Integration, AI Enablement, Identity and Access Management, Application Programming Interface (API), Productivity Software, OAuth, Calendar Management, Authentications, Configuration Management, Data Store
Beginner · Course · 1 - 4 Weeks