Skills you'll gain: Verbal Communication Skills, Cultural Sensitivity, Public Speaking, English Language, Vocabulary, Language Learning, Business Communication, Communication, Interpersonal Communications, Professionalism, Active Listening

Skills you'll gain: Digital Forensics, Electronic Discovery, Investigation, Criminal Investigation and Forensics, Incident Response, Cyber Threat Intelligence, Cyber Security Assessment, Technical Communication, Computer Security Incident Management, Report Writing, Legal Hearings, Cybersecurity, Litigation Support, Fraud detection, Law, Regulation, and Compliance, Document Management, Compliance Reporting, Data Collection, Analysis, Management Reporting

Skills you'll gain: Computer Security Incident Management, Cybersecurity, Cyber Attacks, Incident Response, Crisis Management, Security Information and Event Management (SIEM), Data Security, Fraud detection, Network Security, Security Awareness, Threat Detection, Payment Systems, Identity and Access Management, Mobile Security, Virtual Private Networks (VPN), Authentications

Skills you'll gain: Prompt Engineering, Prompt Patterns, ChatGPT, Generative AI, Standard Operating Procedure, Customer Support, Product Support, Responsible AI, Prototyping, Artificial Intelligence and Machine Learning (AI/ML), Customer experience improvement, Artificial Intelligence, AI Workflows, Data Ethics, Customer Insights, Deep Learning, Automation, Machine Learning, Natural Language Processing, Context Management

Skills you'll gain: Educational Materials, Web Content Accessibility Guidelines, Disabilities, Adaptive Equipment, Instructional Design, Differentiated Instruction, Education Software and Technology, Case Studies, Curriculum Development, Student Support and Services, Diversity Awareness, Higher Education

Skills you'll gain: Professional Networking, Interviewing Skills, Technical Support, Technical Support and Services, Professional Development, Desktop Support, System Support, Help Desk Support, Professionalism, Technical Communication, Verbal Communication Skills, Problem Solving, Communication

Skills you'll gain: Cloud Services, Cloud Platforms, Productivity Software, Cloud Computing, Google Workspace, Virtualization and Virtual Machines, Desktop Support, Cloud Applications, Business Technologies, Technical Support and Services, Microsoft 365, Technical Support, End User Training and Support, Servers, Help Desk Support, Virtual Machines, Network Troubleshooting, Microsoft Teams, Amazon Elastic Compute Cloud, Customer Inquiries

Skills you'll gain: Network Troubleshooting, Network Performance Management, Network Monitoring, Technical Communication, Technical Support and Services, Technical Support, Network Administration, Desktop Support, Debugging, Help Desk Support, Problem Management, Network Analysis

Skills you'll gain: MITRE ATT&CK Framework, Open Web Application Security Project (OWASP), Penetration Testing, Exploitation techniques, Distributed Denial-Of-Service (DDoS) Attacks, Mobile Security, Cybersecurity, Brute-force attacks, Network Security, Vulnerability Assessments, Web Applications, Wireless Networks, Encryption, Network Protocols

Skills you'll gain: Incident Response, Vulnerability Management, Cyber Operations, Hardening, Incident Management, Cybersecurity, Vulnerability Assessments, Threat Detection, Identity and Access Management, Intrusion Detection and Prevention, Application Security, Mobile Security, Network Security, Continuous Monitoring, Endpoint Security, Digital Forensics, Wireless Networks, Enterprise Security, Automation

Skills you'll gain: Peripheral Devices, File Systems, Mac OS, User Accounts, Virtual Private Networks (VPN), File Management, TCP/IP, User Provisioning, Data Security, System Configuration, Apple software proficiency, Network Protocols, Operating System Administration, Network Administration, Network Support, Software Installation, Data Management, Unix Commands, Unix, Application Performance Management

Skills you'll gain: Cybersecurity, Cyber Attacks, Network Security, Information Systems Security, Computer Security, Cryptography, Disaster Recovery, Application Security, Cyber Operations, Cyber Security Policies, Cryptographic Protocols, IT Security Architecture, Telecommunications, Network Administration, NIST 800-53, Infrastructure Security, Security Controls, Data Security, Encryption, Governance Risk Management and Compliance