
CVS Health
Skills you'll gain: Greeting Customers, Cross Selling, Customer Service, Upselling, Conflict Management, Retail Store Operations, Transaction Processing, Customer Engagement, Professionalism, Product Demonstration, Company, Product, and Service Knowledge, Empathy, Verbal Communication Skills, Social Media, Active Listening, Communication, Non-Verbal Communication, Time Management
Beginner · Course · 1 - 4 Weeks

Packt
Skills you'll gain: Constructive Feedback, Assertiveness, Conflict Management, Productivity, Communication, Communication Strategies, Influencing, Verbal Communication Skills, Time Management, Goal Setting, Stress Management, Resilience, Empowerment, Interpersonal Communications, Prioritization, Active Listening, Mediation, Persuasive Communication, Professional Development, Business Communication
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Relationship Management, Professional Development, Customer Relationship Management, Interpersonal Communications, Business Communication, Strategic Communication, Emotional Intelligence, Crisis Management, Solution Delivery
Intermediate · Course · 1 - 3 Months

The University of Notre Dame
Skills you'll gain: Active Listening, Conflict Management, Communication Strategies, Business Communication, Case Studies, Business Ethics, Interpersonal Communications, Crisis Management, Strategic Communication, Communication, Ethical Standards And Conduct
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Backlogs, Stakeholder Communications, Virtual Teams, Stakeholder Management, Agile Product Development, Agile Methodology, Communication, Cross-Functional Collaboration, Negotiation, Conflict Management, Product Management, Product Requirements, User Story, Team Building, Prioritization, Customer experience strategy (CX)
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Conflict Management, Negotiation, Professionalism, Relationship Management, Communication Strategies, De-escalation Techniques, Emotional Intelligence, Empathy, Expectation Management, Growth Mindedness
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Conflict Management, Assertiveness, Leadership, Professionalism, Interpersonal Communications, De-escalation Techniques, Emotional Intelligence, People Management, Communication, Constructive Feedback, Empathy
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Crisis Management, Emergency Response, Corporate Communications, Contingency Planning, Public Affairs, Risk Management, Business Continuity Planning, Communication Strategies, Case Studies, Stakeholder Communications, Internal Communications, Communication, Media and Communications, Social Media
Beginner · Course · 1 - 4 Weeks
University of Pennsylvania
Skills you'll gain: Active Listening, Communication, Communication Strategies, Persuasive Communication, Verbal Communication Skills, Interpersonal Communications, Business Communication, Strategic Communication, Trustworthiness, Rapport Building, Goal Setting, Relationship Building, Non-Verbal Communication, Cooperation, Negotiation, Competitive Analysis
Beginner · Course · 1 - 4 Weeks

Starweaver
Skills you'll gain: Constructive Feedback, Active Listening, Empathy, Safety Culture, Communication, Advocacy
Intermediate · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Amazon Web Services, Control Panels, Cloud Deployment, Application Deployment, Call Center Experience, Customer Communications Management, Outbound Calls, Inbound Calls
Mixed · Course · 1 - 4 Weeks

Packt
Skills you'll gain: Conflict Management, Active Listening, Mediation, Teamwork, Collaboration, De-escalation Techniques, Negotiation, Leadership, Interpersonal Communications, Emotional Intelligence, Empathy, Accountability
Beginner · Course · 1 - 4 Weeks