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Customer Insights Courses

Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.


Popular Customer Insights Courses and Certifications


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    Coursera

    Salesforce Agents: Building AI-Powered Automations

    Skills you'll gain: Salesforce, Business Process Automation, Agentic Workflows, Generative AI Agents, AI Enablement, Salesforce Development, Automation, AI Product Strategy, Business Workflow Analysis, Process Optimization, Responsible AI, Customer experience improvement, Case Studies, Scalability, Organizational Change, Performance Measurement

    Intermediate · Course · 1 - 4 Weeks

  • U

    Universidad de Chile

    Marketing Gerencial

    Skills you'll gain: Brand Management, Consumer Behaviour, Strategic Marketing, Marketing, Marketing Strategies, Marketing Strategy and Techniques, Customer experience strategy (CX), Customer Relationship Management, Customer Insights, Value Propositions, Market Dynamics

    4.8
    Rating, 4.8 out of 5 stars
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    2.3K reviews

    Intermediate · Course · 1 - 4 Weeks

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    Knowledge Accelerators

    Beginner Microsoft Copilot: AI Prompts & Workflows

    Skills you'll gain: Microsoft 365, Productivity Software, Presentations, Productivity, Content Creation, Writing and Editing, LLM Application, Generative AI, Microsoft Windows, Business Communication

    Beginner · Course · 1 - 3 Months

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    University of Pennsylvania

    Viral Marketing and How to Craft Contagious Content

    Skills you'll gain: Social Network Analysis, Social Media Strategy, Content Marketing, Social Media Marketing, Consumer Behaviour, Marketing Communications, Content Creation, Influencing, Advertising, Marketing, Marketing Psychology, Brand Strategy, Storytelling, Communication

    4.8
    Rating, 4.8 out of 5 stars
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    5.3K reviews

    Mixed · Course · 1 - 4 Weeks

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    Microsoft

    Crafting User-First Product Experiences in the AI Era

    Skills you'll gain: Competitive Analysis, Market Research, User Story, User Interface (UI), Competitive Intelligence, Usability, Persona Development, Microsoft Copilot, Product Development, Market Analysis, Product Management, Product Lifecycle Management, Design Thinking, Product Roadmaps, User Interface (UI) Design, Market Opportunities, Regulation and Legal Compliance, Data Ethics, Responsible AI, Data Governance

    4.6
    Rating, 4.6 out of 5 stars
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    328 reviews

    Beginner · Specialization · 3 - 6 Months

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    Logical Operations

    Crystal Reports: Running Totals and Cross-Tabs

    Skills you'll gain: Management Reporting, Business Reporting, Run Chart, Data Presentation, Microsoft Access, Data Analysis, Business Intelligence Software, Business Intelligence, Data Analysis Software, Microsoft Office

    Mixed · Course · 1 - 4 Weeks

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    Edureka

    AI for Strategic Decision Intelligence

    Skills you'll gain: Data Storytelling, Predictive Analytics, Data Presentation, Responsible AI, Predictive Modeling, Strategic Decision-Making, Data-Driven Decision-Making, Business Intelligence, Data Visualization, Decision Making, Artificial Intelligence and Machine Learning (AI/ML), Scikit Learn (Machine Learning Library), Business Marketing, Natural Language Processing, Text Mining, Python Programming, Reinforcement Learning, Data Security, Network Analysis, Security Awareness

    Beginner · Course · 1 - 4 Weeks

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    Coursera

    Optimize GenAI Performance: Monitor, Measure, Maintain

    Skills you'll gain: System Monitoring, Dashboard, Application Performance Management, Site Reliability Engineering, Continuous Monitoring, Event Monitoring, Performance Tuning, Performance Metric, Service Level, Generative AI, MLOps (Machine Learning Operations), Business Metrics, Analysis, Service Level Agreement, Distributed Computing, Incident Management, Real Time Data, Data Integration

    Intermediate · Course · 1 - 4 Weeks

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    Logical Operations

    Microsoft Access for Office 365: Part 1

    Skills you'll gain: Microsoft Access, Database Design, Relational Databases, Database Application, Database Management, Databases, Data Integration, Data Management, Information Management, Data Entry, Microsoft 365, Microsoft Office, Query Languages, User Interface (UI), Productivity Software

    Mixed · Course · 1 - 3 Months

  • Status: New
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    EDUCBA

    Master Automobile Budgeting: Analyze Financial Performance

    Skills you'll gain: Financial Data, Revenue Forecasting, Trend Analysis, Financial Analysis, Business Acumen, Budgeting, Financial Modeling, Performance Analysis, Cost Management, Financial Forecasting, Financial Statements, Variance Analysis, Operating Cost, Gross Profit

    Mixed · Course · 1 - 4 Weeks

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    Logical Operations

    Microsoft Power BI: Data Analysis Professional

    Skills you'll gain: Power BI, Data Analysis Expressions (DAX), Business Reporting, Data Manipulation, Data Transformation, Business Intelligence, Data Visualization Software, Business Intelligence Software, Dashboard, Data Analysis, Microsoft Excel, Data Visualization, Data Cleansing, Data Modeling, Data Analysis Software, Microsoft PowerPoint, Microsoft 365, Microsoft Office, Collaboration, Data Import/Export

    Intermediate · Specialization · 3 - 6 Months

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    Packt

    Excel Functions and Formulas

    Skills you'll gain: Excel Formulas, Microsoft Excel, Spreadsheet Software, Pivot Tables And Charts, Statistical Analysis, Data Manipulation, Descriptive Statistics, Data Analysis, Data Cleansing, Data Presentation

    Intermediate · Course · 1 - 3 Months

Searches related to customer insights

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In summary, here are 10 of our most popular customer insights courses

  • Salesforce Agents: Building AI-Powered Automations: Coursera
  • Marketing Gerencial: Universidad de Chile
  • Beginner Microsoft Copilot: AI Prompts & Workflows: Knowledge Accelerators
  • Viral Marketing and How to Craft Contagious Content: University of Pennsylvania
  • Crafting User-First Product Experiences in the AI Era: Microsoft
  • Crystal Reports: Running Totals and Cross-Tabs: Logical Operations
  • AI for Strategic Decision Intelligence: Edureka
  • Optimize GenAI Performance: Monitor, Measure, Maintain: Coursera
  • Microsoft Access for Office 365: Part 1 : Logical Operations
  • Master Automobile Budgeting: Analyze Financial Performance: EDUCBA

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