Ever wondered why some things become popular, and other don't? Why some products become hits while others flop? Why some ideas take off while others languish? What are the key ideas behind viral marketing? This course explains how things catch on and helps you apply these ideas to be more effective at marketing your ideas, brands, or products. You'll learn how to make ideas stick, how to increase your influence, how to generate more word of mouth, and how to use the power of social networks to spread information and influence. Drawing on principles from his best-selling book, "Contagious: Why Things Catch On," Professor Jonah Berger illustrates successful strategies for you to use buzz to create virality so that your campaigns become more shareable on social media and elsewhere. By the end of this course, you'll have a better understanding of how to craft contagious content, build stickier messages, and get any product, idea, or behavior to catch on.
In this module, you'll start to learn what makes products, ideas, and behaviors contagious; in other words, why they catch on. You'll explore the science behind why some things become popular while others fail. You'll also discover the key principles, or six SUCCESs” factors that make messages stick. Finally, you'll learn how to make any idea more memorable, whether it’s a pitch to your boss or a lesson you want students to remember.
What's included
8 videos2 assignments
Show info about module content
8 videos•Total 40 minutes
Course Introduction•1 minute
Contagious: How Things Catch On•6 minutes
Making Messages Stick•3 minutes
Simple•5 minutes
Unexpected•6 minutes
Concrete•6 minutes
Credible•5 minutes
Emotional Stories•6 minutes
2 assignments•Total 60 minutes
Attributes of Stickiness Quiz•30 minutes
Practice Quiz #1•30 minutes
How Social Influence Shapes Behavior
Module 2•2 hours to complete
Module details
In this module, you'll examine how social influence shapes everything people do: from the products we buy and candidates we vote for to the food we like and careers we pursue. You’ll learn how people use others to help them make choices and how companies leverage this power to shape the products and services we use. You'll discover when people are more likely to conform or do the same thing as others, and when they are more likely to diverge or do something different. At the end of this module, you'll understand how to avoid being influenced by others and how to use influence to make yourself more successful.
What's included
5 videos2 assignments
Show info about module content
5 videos•Total 32 minutes
The Power of Social Influence•8 minutes
Normative Influence•6 minutes
Using Social Influence to Increase Success•8 minutes
When Social Influence is Anti-Social•6 minutes
Conformity or Divergence?•4 minutes
2 assignments•Total 60 minutes
Theories and Practice of Social Persuasion Quiz•30 minutes
Practice Quiz #2•30 minutes
The Power of Word of Mouth
Module 3•2 hours to complete
Module details
This module will teach you about the power of word of mouth. You’ll learn why word of mouth, or person to person communication, is 10 times as effective as traditional advertising. Further, you’ll discover why some products or ideas get talked about more than others. Why some online content goes viral or some things get more buzz. You’ll learn the six key STEPPS that drive people to share, and how by understanding those drivers, you can make anything more contagious.
What's included
8 videos2 assignments
Show info about module content
8 videos•Total 54 minutes
Word of Mouth•5 minutes
Why Word of Mouth Matters•7 minutes
Social Currency•9 minutes
Triggers•7 minutes
Emotion•9 minutes
Public•5 minutes
Practical Value•5 minutes
Stories•9 minutes
2 assignments•Total 60 minutes
Strategies for Effective Referrals Quiz•30 minutes
Practice Quiz #3•30 minutes
Social Networks
Module 4•1 hour to complete
Module details
In this module, you'll learn what social networks are, and how they shape the spread of information and influence. How the patterns of social ties between people determine what we do, and what catches on. How people we’ve never even met can influence our tastes and preferences. You’ll learn about how strong and weak ties help get people jobs, and whether to concentrate or spread out marketing resources when launching a new product. By the end of this module, you'll not only be able to analyze the success of popular products, ideas, and services, but also apply these insights to make your own stuff more likely to catch on.
What's included
6 videos2 assignments
Show info about module content
6 videos•Total 24 minutes
How Social Networks Spread Information and Influence•2 minutes
What are Social Networks?•6 minutes
How Networks Shape the Spread of Information•5 minutes
Sprinkler vs. Waterfall Strategies•4 minutes
Social Ties and Active Sharing•5 minutes
Course Conclusion•1 minute
2 assignments•Total 60 minutes
Understanding Social Networking Behavior Quiz•30 minutes
Practice Quiz #4•30 minutes
Instructor
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The University of Pennsylvania (commonly referred to as Penn) is a private university, located in Philadelphia, Pennsylvania, United States. A member of the Ivy League, Penn is the fourth-oldest institution of higher education in the United States, and considers itself to be the first university in the United States with both undergraduate and graduate studies.
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VK
5·
Reviewed on Jun 2, 2020
The course was interesting as in my opinion it not only touched on marketing but also social psychology. In addition all the material was presented fairly well with an ample amount of examples.
R
RC
5·
Reviewed on Dec 20, 2018
Pleasant tone, many tangible illustrations that bring the theory to life. Well-balanced pace. Could be complemented by a practical exercise - but perfect for working professionals who have less time.
L
LC
5·
Reviewed on Jul 16, 2022
Very good information and offered in a relatable manner. Disapointed that quizzes still weren't effective for audit users. Maybe have a quiz for just for audit users, such as 3-5 questions vs the 10.
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