Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Peking University
Skills you'll gain: Object Oriented Design, Unified Modeling Language, Object Oriented Programming (OOP), Software Development, Program Development, Software Architecture, Software Engineering, Software Design, Software Development Methodologies, System Design and Implementation, Systems Analysis, Technical Design, Requirements Analysis
Beginner · Course · 3 - 6 Months

Skills you'll gain: Salesforce, Salesforce Development, Workflow Management, Operational Efficiency, Dashboard, Web Components, Application Design, Application Development, User Accounts, UI Components, Cloud Applications, Business Objects Framework, Data Access, Application Deployment, No-Code Development, Build Tools, Business Process Automation, Business Logic, User Interface (UI), Change Management
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Application Security, Secure Coding, Threat Modeling, Security Testing, Software Development Life Cycle, Security Controls, Risk Management Framework, Security Requirements Analysis, Software Development, Authorization (Computing), Data Security, Vulnerability Assessments, Identity and Access Management, Verification And Validation, Cryptography, Software Architecture, Software Design
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Responsible AI, Microsoft Azure, Artificial Intelligence, Data Ethics, Image Analysis, Natural Language Processing, Computer Vision, Applied Machine Learning, AI Workflows, No-Code Development, Model Deployment, Text Mining, Machine Learning, Model Evaluation
Beginner · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Public Cloud, Cloud Computing Architecture, Cloud Computing, Application Programming Interface (API), Cloud Services, Scalability, Cloud Platforms, Amazon Web Services, Infrastructure As A Service (IaaS), Technical Services, Systems Administration, Solution Architecture, Security Engineering
Beginner · Course · 1 - 4 Weeks

DeepLearning.AI
Skills you'll gain: LLM Application, Prompt Engineering, Penetration Testing, Vulnerability Assessments, Security Testing, Vulnerability Management, Threat Modeling, AI Security, Application Security, Risk Management Framework
Beginner · Project · Less Than 2 Hours

Universidad Nacional Autónoma de México
Skills you'll gain: Electronic Components, Electronics, Hardware Design, Music, Embedded Systems, System Configuration, Digital Communications, Creative Design, Physics, Computer Programming
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: MySQL Workbench, MySQL, Database Design, SQL, Database Management, Relational Databases, Databases, Data Integration, Data Manipulation, Business Intelligence
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: SQL, Query Languages, Data Access, Database Software, Relational Databases, Data Manipulation, Problem Solving
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Negotiation, Influencing, Stakeholder Management, Analytical Skills, Leadership, Conflict Management, Collaboration, Team Leadership, Communication, Critical Thinking, Team Building, Persuasive Communication, Decision Making, Relationship Building, Problem Solving
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Microsoft Azure, Data Visualization, Microsoft Excel, Internet Of Things, Cloud Storage, Data Storage Technologies, Data Import/Export, Data Pipelines
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Canva (Software), Animation and Game Design, Graphic and Visual Design, Social Media Content, Social Media Marketing, Social Media, Content Creation, Marketing Design, Instagram, Editing, Branding, Marketing
Beginner · Guided Project · Less Than 2 Hours