Skills you'll gain: Communication Planning, Strategic Communication, Internal Communications, Communication Strategies, Stakeholder Communications, Communication, Business Communication, Digital Communications, Collaboration, Expectation Management, Business Reporting, Spreadsheet Software

Skills you'll gain: ChatGPT, Customer Service, Self Service Technologies, AI Enablement, Customer Support, AI Personalization, Prompt Engineering, Customer experience improvement, Employee Training, Technology Strategies, Standard Operating Procedure

Skills you'll gain: Salesforce, Business Process Automation, Agentic Workflows, Generative AI Agents, AI Enablement, Salesforce Development, Automation, AI Product Strategy, Business Workflow Analysis, Process Optimization, Responsible AI, Customer experience improvement, Case Studies, Scalability, Organizational Change, Performance Measurement

Skills you'll gain: Content Marketing, Content Strategy, Content Management, Customer Analysis, Marketing Operations, Marketing Strategies, Gap Analysis, Customer experience strategy (CX), Consumer Behaviour, Marketing Materials, Sales Process

Skills you'll gain: Digital Marketing, Search Engine Optimization, Keyword Research, ChatGPT, Content Development and Management, Web Content, Content Performance Analysis, Technical Writing, JSON

Skills you'll gain: Emotional Intelligence, Empathy & Emotional Intelligence, Personal Development, Patient Communication, Self-Awareness, Patient-centered Care, Resilience, Professional Development, Health And Wellness Coaching, Application Design, Stress Management, Mindfulness, Content Management, Digital Design, User Centered Design

Skills you'll gain: Econometrics, Surveys, Data Ethics, Environmental Laws, Sampling (Statistics), Social Sciences, Research Reports, Social Determinants Of Health, Matplotlib, Public Policies, Research Methodologies, Political Sciences, Economics, Policy, and Social Studies, Economic Development, Policy Analysis, International Relations, Diplomacy, Economics, Complex Problem Solving, Socioeconomics

Skills you'll gain: Materials science, Semiconductors, Engineering, Mechanical Engineering, Failure Analysis, Structural Analysis, Electrical Engineering, Chemical Engineering, Thermal Management, Electronic Components, Electronics Engineering

Skills you'll gain: Lean Six Sigma, Lean Manufacturing, Lean Methodologies, Process Improvement, Operations Management, Production Process, Six Sigma Methodology, Operational Efficiency, Quality Improvement, Supply Chain, Kanban Principles, Inventory Control, Inventory Management System, Logistics

Skills you'll gain: Overcoming Objections, Closing (Sales), Sales, Sales Training, Sales Strategy, Sales Process, Negotiation, Customer Success Management, Customer Relationship Building, Customer Relationship Management, Customer Retention, Contract Management, Stakeholder Engagement

Skills you'll gain: Entrepreneurship, People Management, Business Management, Human Resources Management and Planning, Marketing, Accounting, Customer experience strategy (CX), Financial Management, Business Marketing, Financial Analysis, Innovation, Finance, Recruitment, Persona (User Experience)

Skills you'll gain: Google Gemini, Google Cloud Platform, Authorization (Computing), Authentications, Application Deployment, Enterprise Security, Large Language Modeling, Data Access, AI Enablement, Enterprise Application Management, Enterprise Architecture, Case Studies, Artificial Intelligence