Skills you'll gain: Desktop Support, Network Troubleshooting, Technical Support, Hardware Troubleshooting, System Support, Help Desk Support, Debugging, Microsoft Windows, Mac OS, Unix, Problem Management, Computer Hardware, Network Monitoring, Generative AI, Operating Systems, System Configuration, Software Installation, Technical Communication, Performance Tuning

Skills you'll gain: Jira (Software), Sprint Planning, Backlogs, Scrum (Software Development), User Story, Agile Methodology, Agile Project Management, Workflow Management, Run Chart, Project Planning, Project Management, Prioritization, Dependency Analysis

Skills you'll gain: Project Management, Compliance Management, Strategic Decision-Making, Expectation Management, Milestones (Project Management), Project Schedules, Resource Management, Governance Risk Management and Compliance, Relationship Management, Program Management, Project Planning, Project Implementation, Project Documentation, Product Management, Risk Management, Engineering Documentation, Technical Documentation

Skills you'll gain: OSI Models, TCP/IP, Network Routing, Network Troubleshooting, Network Planning And Design, Network Protocols, Networking Hardware, General Networking, Computer Networking, Command-Line Interface, Network Architecture, Network Administration

Skills you'll gain: Prompt Engineering, Anthropic Claude, Multimodal Prompts, Version Control, Generative AI Agents, Git (Version Control System), Generative AI, Software Quality Assurance, Software Development, Mockups, Test Automation, Software Documentation, Artificial Intelligence, Software Development Life Cycle, Software Architecture, Automation, Software Testing, Software Design, Software Development Methodologies

Skills you'll gain: Peer Review, Organizational Strategy, Business Consulting, Business Research, Project Management, Business Strategy, Competitive Analysis, Business Analysis, Strategic Decision-Making, Business Communication, Analysis, Report Writing, Business Writing, Presentations

Skills you'll gain: z/OS, Mainframe Computing, Data Management, Data Storage, Control Panels, Command-Line Interface, System Configuration, User Interface (UI)

Skills you'll gain: Network Troubleshooting, Display Devices, Cloud Computing Architecture, Networking Hardware, Virtual Machines, Dynamic Host Configuration Protocol (DHCP), Cloud Computing, Firewall, Mobile Security, USB, Computer Networking, Network Routers, Network Infrastructure, Network Switches, Cloud Security, Network Protocols, System Configuration, System Support, End User Training and Support

Skills you'll gain: Project Schedules, Project Risk Management, Work Breakdown Structure, Stakeholder Analysis, Project Management, Communication Planning, Project Scoping, Project Documentation, Budget Management, Project Planning, Human Resources Management and Planning, Peer Review

Skills you'll gain: Continuous Integration, CI/CD, Continuous Delivery, Continuous Deployment, Integration Testing, DevOps, Secure Coding, Systems Integration, Software Development, Continuous Monitoring, System Monitoring, Docker (Software), Application Deployment, Development Environment, Maintainability, GitHub, Automation, Version Control, Program Development, Debugging

Skills you'll gain: Networking Hardware, Network Monitoring, OSI Models, Routing Protocols, Software-Defined Networking, Network Troubleshooting, Network Architecture, Network Protocols, Distributed Denial-Of-Service (DDoS) Attacks, Network Security, TCP/IP, Network Routing, Computer Networking, Dynamic Host Configuration Protocol (DHCP), Network Administration, Network Routers, Local Area Networks, Hardening, Virtual Private Networks (VPN), Intrusion Detection and Prevention

Skills you'll gain: Failure Analysis, Engineering Management, Systems Engineering, Scope Management, Project Scoping, Risk Management, Root Cause Analysis, Program Management, Cost Management, Requirements Management, Contract Management, Project Risk Management, Project Management, Work Breakdown Structure, Change Management