Skills you'll gain: Problem Solving, Customer Service, Customer Support, Customer and Client Support, Help Desk Support, Empathy, Collaboration, Greeting Customers, Customer Complaint Resolution, Customer experience improvement, Customer Engagement, Process Management, Communication, Positivity, Organizational Skills

Skills you'll gain: Jest (JavaScript Testing Framework), Version Control, Restful API, Responsive Web Design, Cascading Style Sheets (CSS), Unix Commands, HTML and CSS, Git (Version Control System), API Testing, GitHub, Relational Databases, Object Oriented Programming (OOP), Database Management Systems, Bootstrap (Front-End Framework), Django (Web Framework), React.js, Mobile Development, SQL, Database Design, Python Programming

Skills you'll gain: Prompt Engineering, Prompt Patterns, Generative AI, Responsible AI, Program Management, ChatGPT, Risk Management, Stakeholder Engagement, AI Enablement, Project Management Institute (PMI) Methodology, Stakeholder Analysis, Strategic Decision-Making, Business Risk Management, Artificial Intelligence and Machine Learning (AI/ML), Governance, Automation, Machine Learning, Benefits Administration, Context Management

Skills you'll gain: New Product Development, Product Management, Innovation, Product Improvement, Product Lifecycle Management, Design Thinking, Product Roadmaps, Customer Insights, Agile Methodology, Customer Engagement, Product Testing, Web Analytics, Data-Driven Decision-Making, Growth Strategies, User Story, Lean Methodologies

Skills you'll gain: Service Management, Information Technology Infrastructure Library, Customer experience improvement, IT Service Management, Service Improvement, Change Control, IT Management, Information Technology Architecture, Technical Management, Technical Services, Enterprise Architecture, Continuous Improvement Process, Service Design, Managed Services, Agile Methodology, Governance, Risk Management Framework, Quality Improvement, Organizational Structure, IT Infrastructure

Skills you'll gain: Prompt Engineering, ChatGPT, Generative AI Agents, AI Orchestration, Prompt Patterns, LangChain, OpenAI API, AI Workflows, LLM Application, Productivity, OpenAI, AI Enablement, Agentic systems, Generative AI, Artificial Intelligence, Large Language Modeling, AI Security, Tool Calling, Creativity, Application Development

Skills you'll gain: Prompt Engineering, ChatGPT, Prompt Patterns, Large Language Modeling, LLM Application, Productivity, Project Planning, OpenAI, AI Enablement, Generative AI, Risk Analysis, Timelines, Project Risk Management, Performance Metric, Project Schedules, Project Management, Artificial Intelligence, Key Performance Indicators (KPIs), Smart Goals, Taking Meeting Minutes

Skills you'll gain: Cyber Security Assessment, Cybersecurity, Security Controls, Vulnerability Assessments, Network Security, Incident Response, Encryption

Skills you'll gain: Prompt Engineering, AI Product Strategy, Prompt Patterns, Generative AI, Commercialization, Product Management, ChatGPT, Google Gemini, Product Lifecycle Management, Stakeholder Communications, LLM Application, Artificial Intelligence, Customer experience improvement, Team Building, Return On Investment, Product Development, Data Ethics, Artificial Intelligence and Machine Learning (AI/ML), Creativity, Responsible AI

Skills you'll gain: Waste Minimization, Environmental Social And Corporate Governance (ESG), Sustainable Technologies, Environmental Regulations, Environmental Monitoring, Sustainable Design, Sustainability Reporting, Corporate Sustainability, Compliance Management, Regulatory Compliance, Manufacturing and Production, Manufacturing Processes, Energy and Utilities, Operational Efficiency, Materials science, AI Enablement, Internet Of Things, Climate Change Mitigation, Capital Markets, Innovation

Skills you'll gain: Systems Administration, Network Security, Operating System Administration, Remote Access Systems, IT Infrastructure, Network Troubleshooting, Information Systems Security, OSI Models, Computer Networking, Hardening, Routing Protocols, Desktop Support, TCP/IP, Application Security, Server Administration, Technical Support, Microsoft Windows, Computer Hardware, Software Installation, Help Desk Support

Skills you'll gain: Security Requirements Analysis, Network Architecture, Network Security, Internet Of Things, Cybersecurity, Web Services, Encryption, Embedded Systems, Network Protocols, Public Key Cryptography Standards (PKCS), Simple Object Access Protocol (SOAP), TCP/IP, Restful API, Information Privacy