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  • Customer Service Skills

Results for "customer service skills"


  • Status: New
    New
    Status: Free Trial
    Free Trial
    G

    Google

    Build Customer Loyalty

    Skills you'll gain: Customer Analysis, User Feedback, Contextual Advertising

    5
    Rating, 5 out of 5 stars
    ·
    7 reviews

    Beginner · Course · 1 - 4 Weeks

  • P

    Packt

    Cold Calling & Prospecting

    Skills you'll gain: Cold Calling, Overcoming Objections, Sales Prospecting, Sales Pipelines, Sales Presentation, Selling Techniques, Sales Process, Customer Relationship Building, Relationship Building, Setting Appointments, Verbal Communication Skills, Communication Strategies

    4.7
    Rating, 4.7 out of 5 stars
    ·
    6 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    H

    HubSpot Academy

    مندوب مبيعات HubSpot

    Skills you'll gain: Sales Presentation, Sales Enablement, Sales Management, Lead Generation, HubSpot CRM, Data Visualization, Persona Development, Sales Training, Technical Sales, Sales Strategy, Sales Pipelines, Sales Process, Customer Relationship Building, Sales Development, Target Audience, Data-Driven Decision-Making, Sales, Prospecting and Qualification, Customer Relationship Management (CRM) Software, Dashboard

    Beginner · Professional Certificate · 3 - 6 Months

  • Status: Preview
    Preview
    U

    UBITS

    Conecta de forma efectiva con los clientes de retail

    Skills you'll gain: Customer Complaint Resolution, Non-Verbal Communication, Oral Expression, Verbal Communication Skills, Customer experience improvement, Customer Service, Customer Inquiries, Service Improvement, Interpersonal Communications, Company, Product, and Service Knowledge, Communication

    4.6
    Rating, 4.6 out of 5 stars
    ·
    8 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    AI for Customer Experience with Chatbots and Analytics

    Skills you'll gain: Customer experience strategy (CX), Responsible AI, Customer Engagement, Predictive Analytics, Personalized Service, Customer Service, Google Gemini, Customer Insights, Anthropic Claude, Data-Driven Decision-Making, Artificial Intelligence, Generative AI, Return On Investment

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    S

    Starweaver

    Effective Service Innovation by Design in Hotel Management

    Skills you'll gain: Customer experience strategy (CX), Service Design, Design Thinking, Change Management, Process Mapping, Key Performance Indicators (KPIs), Customer Service, Hospitality Management, Hospitality, Customer Analysis, Innovation, Corporate Sustainability, Continuous Improvement Process, Feasibility Studies, Digital Transformation, Collaboration

    4.5
    Rating, 4.5 out of 5 stars
    ·
    10 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    V

    Voxy

    Low Intermediate English: Shopping & Customer Service

    Skills you'll gain: Product Knowledge, Language Learning, English Language, Customer Service, Retail Sales, Customer Inquiries, Customer Complaint Resolution, Telephone Skills, Vocabulary, Writing, Verbal Communication Skills, Oral Comprehension, Business Writing, Oral Expression, Grammar, Communication

    4.4
    Rating, 4.4 out of 5 stars
    ·
    21 reviews

    Mixed · Course · 1 - 3 Months

  • Status: Preview
    Preview
    C

    Coursera

    GenAI for Customer Service Representatives

    Skills you'll gain: AI Personalization, Generative AI, Responsible AI, Customer Analysis, Customer Service, Customer experience improvement, Customer Engagement, Prompt Engineering, Self Service Technologies, LLM Application, Natural Language Processing

    4.9
    Rating, 4.9 out of 5 stars
    ·
    7 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of London

    Management Skills for International Business

    Skills you'll gain: Management Training And Development, Change Management, Verbal Communication Skills, Team Building, Team Management, Industrial and Organizational Psychology, Leadership, Communication, Interpersonal Communications, Business Leadership, Business Management, Employee Engagement, Stakeholder Management

    4.7
    Rating, 4.7 out of 5 stars
    ·
    739 reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    G

    Google Cloud

    Google Cloud Customer Care Fundamentals

    Skills you'll gain: Product Support, Google Cloud Platform, End User Training and Support, Technical Support, Cloud Services, Identity and Access Management, Service Level, Technical Communication, Issue Tracking, Data Cleansing, Incident Management

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    P

    Packt

    Personal Skills

    Skills you'll gain: Goal Setting, Personal Development, Assertiveness, Smart Goals, Time Management, Productivity, Leadership, Professional Development, Stress Management, Emotional Intelligence, Relationship Management, Self-Awareness, Interpersonal Communications, Ability To Meet Deadlines, Growth Mindedness

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    D

    Dubai College of Tourism

    Dubai Hospitality Marketing

    Skills you'll gain: Hospitality Management, Online Advertising, Promotional Strategies, Hospitality, Digital Marketing, Marketing Strategy and Techniques, Consumer Behaviour, Customer Insights, Customer experience improvement, Marketing, Marketing Planning, Target Market, Strategic Marketing, Marketing Channel, Content Marketing, Market Trend, Customer Relationship Management, Adaptability

    4.5
    Rating, 4.5 out of 5 stars
    ·
    10 reviews

    Beginner · Course · 1 - 4 Weeks

Searches related to customer service skills

customer service essentials: 20 skills for happy clients
1…678…798

In summary, here are 10 of our most popular customer service skills courses

  • Build Customer Loyalty : Google
  • Cold Calling & Prospecting: Packt
  • مندوب مبيعات HubSpot: HubSpot Academy
  • Conecta de forma efectiva con los clientes de retail: UBITS
  • AI for Customer Experience with Chatbots and Analytics: Coursera
  • Effective Service Innovation by Design in Hotel Management : Starweaver
  • Low Intermediate English: Shopping & Customer Service: Voxy
  • GenAI for Customer Service Representatives: Coursera
  • Management Skills for International Business: University of London
  • Google Cloud Customer Care Fundamentals: Google Cloud

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