Skills you'll gain: Business Analysis, Agile Methodology, Requirements Elicitation, Business Planning, Requirements Analysis, Business Requirements, Stakeholder Management, Business Strategies, Organizational Strategy, Project Management Software, Sprint Planning, Microsoft Teams, ChatGPT

Skills you'll gain: Data Ethics, Customer experience improvement, User Feedback, Generative AI, Self Service Technologies, Personalized Service, ChatGPT, Customer Support, Call Center Experience, Customer Service, Customer Insights, Automation, Business Process Automation, Artificial Intelligence, Operational Efficiency, Natural Language Processing, Data Security

Skills you'll gain: Generative AI, Large Language Modeling, OpenAI, ChatGPT, Prompt Engineering, PyTorch (Machine Learning Library), Artificial Intelligence and Machine Learning (AI/ML), Deep Learning, Tensorflow, Python Programming, Scalability, Natural Language Processing, Machine Learning, Application Deployment, Reinforcement Learning, Performance Tuning

Skills you'll gain: New Product Development, Process Mapping, Sprint Planning, Process Analysis, Business Analysis, User Research, Product Management, AI Personalization, Customer Insights, Market Opportunities, Prioritization

Skills you'll gain: Employee Surveys, Data Collection, Business Research, Data Analysis, User Feedback, Market Research, Business Software, Data Presentation

Skills you'll gain: Target Audience, Customer Engagement, Customer experience improvement, Persona Development, Customer Insights, Market Opportunities, User Feedback, Market Research, Marketing Strategies, Data-Driven Decision-Making, Consumer Behaviour, Data Analysis, Business Development, New Business Development, Ethical Standards And Conduct

Skills you'll gain: Performance Review, Generative AI Agents, Employee Performance Management, AI Personalization, Workforce Development, Employee Coaching, People Development, Human Resource Strategy, Constructive Feedback, Performance Analysis, Automation, Coaching, Data-Driven Decision-Making, Continuous Improvement Process, Trend Analysis, Analysis

Skills you'll gain: Data Validation, Spreadsheet Software, Data Analysis, Analytics, Data Manipulation, Excel Formulas, Data Compilation, Pivot Tables And Charts, SQL, Data Integration, Data Transformation, User Feedback

Skills you'll gain: Requirements Elicitation, Business Analysis, Business Requirements, Requirements Analysis, Business Process, Product Roadmaps, Analysis, Project Management Software, Agile Methodology, Needs Assessment, Business Communication, Stakeholder Engagement

Skills you'll gain: Requirements Analysis, Stakeholder Communications, Milestones (Project Management), Management Reporting, Stakeholder Management, Project Management, Negotiation, Quality Management, Project Scoping, Project Documentation, Project Planning, Interviewing Skills, Communication Strategies, Problem Solving

Skills you'll gain: Customer Insights, Customer experience strategy (CX), Generative AI, User Feedback, Customer Data Management, Personalized Service, Customer Engagement, Business Intelligence, Trend Analysis, Data-Driven Decision-Making, Strategic Thinking, Predictive Analytics, Data Analysis, Artificial Intelligence

Skills you'll gain: Prompt Engineering, Generative AI, ChatGPT, Business Analysis, Data-Driven Decision-Making, Data Analysis, OpenAI, Artificial Intelligence, Business Process Automation, Stakeholder Communications, Business Requirements, Large Language Modeling, Requirements Elicitation, Artificial Intelligence and Machine Learning (AI/ML), Workflow Management, Content Creation, Business Strategy, Process Optimization, IBM Cloud