Skills you'll gain: Customer Service, Customer Relationship Building, Continuous Improvement Process, Performance Metric, Service Improvement, Customer experience improvement, Customer Complaint Resolution, Client Support, Technical Support, Expectation Management, Help Desk Support, De-escalation Techniques, Communication Strategies

Skills you'll gain: Desktop Support, Operating Systems, Technical Support, System Support, Remote Access Systems, Debugging, Microsoft Windows, Software Installation, Application Performance Management, Microsoft Office, Technical Communication

Skills you'll gain: Linux Administration, Linux, Authorization (Computing), System Configuration, Network Routing, Network Troubleshooting, Network Administration, Network Analysis, Network Protocols, File Systems, Service Management, OS Process Management

Skills you'll gain: Computer Graphics, 3D Assets, Visualization (Computer Graphics), Technical Design, Design Software, Prototyping, Functional Design, Usability

Skills you'll gain: Apple software proficiency, Mac OS, User Accounts, System Support, Software Installation, Apple Hardware proficiency, File Management, System Configuration, Technical Support, General Networking, Data Storage, Data Management, Network Administration, Computer Networking, Encryption

Skills you'll gain: Microsoft Intune (Mobile Device Management Software), Application Deployment, Group Policy, Enterprise Application Management, Cloud Applications, Microsoft Azure, Mobile Security, Identity and Access Management, Microsoft Office, Configuration Management

Skills you'll gain: Professional Networking, Interviewing Skills, Technical Support, Technical Support and Services, Professional Development, Desktop Support, System Support, Help Desk Support, Professionalism, Technical Communication, Verbal Communication Skills, Problem Solving, Communication

Skills you'll gain: Technical Support, Hardware Troubleshooting, Cloud Computing, Cloud Services, Cybersecurity, Help Desk Support, System Support, Network Troubleshooting, Computer Hardware, Customer Service, General Networking, Data Storage, Issue Tracking, Operating Systems

Skills you'll gain: Professional Development, Technical Support, Lifelong Learning, Desktop Support, Willingness To Learn, Product Support, End User Training and Support, System Support, Help Desk Support, Active Listening, Time Management, Growth Mindedness, Open Mindset, Interpersonal Communications, Teamwork, Relationship Building, Problem Solving, Communication

Skills you'll gain: Cyber Threat Intelligence, Malware Protection, Personally Identifiable Information, Threat Detection, Threat Management, Cybersecurity, Cyber Attacks, Vulnerability Scanning, Information Privacy, Data Security, Security Awareness, Human Factors (Security), User Accounts

Skills you'll gain: Responsible AI, Generative AI, Prompt Patterns, AI Enablement, Risking, System Support, Data Ethics, System Monitoring, Technical Communication, Model Evaluation, Strategic Planning

Skills you'll gain: IT Service Management, Technical Support, Desktop Support, Service Level, Help Desk Support, Customer Service, System Support, End User Training and Support, Remote Access Systems, Issue Tracking, Technical Communication, Technical Documentation