Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Lund University
Skills you'll gain: Sustainable Development, Governance, Community Development, Sustainable Design, Sustainable Technologies, Economic Development, Sustainable Architecture, Climate Change Adaptation, Environment, Climate Change Mitigation, Innovation, Experimentation, Stakeholder Engagement, Case Studies
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Facebook, Social Media Marketing, Social Media, Social Media Content, Marketing Materials, Advertising, Marketing Design, Data Visualization, Content Creation, Graphic Design, User Accounts, Account Management
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Active Directory, Azure Active Directory, Group Policy, Hyper-V, Windows Servers, Virtualization and Virtual Machines, Cloud Infrastructure, Containerization, Hybrid Cloud Computing, Remote Access Systems, Microsoft Servers, Virtual Private Networks (VPN), Virtual Networking, Cloud Platforms, Microsoft Azure, Dynamic Host Configuration Protocol (DHCP), Data Storage Technologies, Windows PowerShell, Network Infrastructure, Cloud Storage
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Cloud Deployment, DevOps, CI/CD, Application Deployment, Development Environment, Cloud Applications, Continuous Deployment, Version Control, Amazon Elastic Compute Cloud, Continuous Integration, Real Time Data, Kibana, Query Languages, Data Modeling, Distributed Computing, SQL, Data Mapping, NoSQL, Relational Databases, Scalability
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Google App Engine, Application Deployment, Zero Trust Network Access, Cloud Security, Google Cloud Platform, Cloud Applications, Identity and Access Management, Cloud Computing, Network Security
Intermediate · Project · Less Than 2 Hours

Skills you'll gain: Photo Editing, Adobe Photoshop, File Management, Image Quality, Photography, Data Import/Export, Data Storage
Beginner · Course · 1 - 3 Months
Skills you'll gain: Salesforce, Contract Management, Business Reporting, Sales Operations, Systems Integration, Customer Relationship Management (CRM) Software, Analytics, Workflow Management, Process Optimization, Business Process Automation, Configuration Management, Automation, Compliance Management
Intermediate · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Apache Spark, Google Cloud Platform, Data Processing, Apache Hadoop, Big Data, Cloud Computing, Scalability
Beginner · Project · Less Than 2 Hours

Universidades Anáhuac
Skills you'll gain: Case Studies, Critical Thinking, Decision Making, Research, Problem Solving, Verbal Communication Skills, Complex Problem Solving, Strategic Decision-Making, Communication, Analytical Skills, Analysis, Collaboration, Team Oriented
Beginner · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Looker (Software), Database Development, Database Design, Data Modeling, SQL, Exploratory Data Analysis, Data Visualization Software, Data Analysis
Beginner · Project · Less Than 2 Hours
Skills you'll gain: Generative AI Agents, HubSpot CRM, Sales Enablement, Customer Relationship Management (CRM) Software, Sales Process, Business Process Automation, Sales Management, Lead Generation, Workflow Management, AI Workflows, Agentic Workflows, Process Analysis, Sales, Automation, Data Entry, AI Enablement, Business Process Modeling, Data Management
Intermediate · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Google App Engine, Cloud Applications, Google Cloud Platform, Cloud Development, Application Deployment, Scalability, Platform As A Service (PaaS), Test Tools, Cloud API, PHP (Scripting Language)
Beginner · Project · Less Than 2 Hours