
Coursera
Skills you'll gain: AI Personalization, Customer Engagement, Data-Driven Decision-Making, Customer experience strategy (CX), Customer Service, Customer experience improvement, Customer Communications Management, Customer Relationship Management (CRM) Software, Personalized Service, Customer Insights, Business Analytics, ChatGPT, User Feedback, Analytics, Consumer Behaviour, Real Time Data, Automation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Target Audience, Blogs, Marketing Psychology, Online Advertising, Copywriting, Marketing Materials, Advertising Campaigns, Generative AI, Content Creation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Debugging, ChatGPT, Pseudocode, Web Development, Web Development Tools, Artificial Intelligence, Application Development, Software Development, Programming Principles, Software Engineering
Intermediate · Course · 1 - 4 Weeks

University of Colorado System
Skills you'll gain: Requirements Analysis, User Requirements Documents, Software Development Methodologies, Requirements Elicitation, Agile Methodology, Functional Requirement, Software Design Documents, System Requirements, Software Development Life Cycle, Verification And Validation, Technical Communication
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: AI Personalization, Customer Insights, ChatGPT, Generative AI, Prompt Engineering, Customer experience improvement, Customer Engagement, LLM Application, Customer Service, Workflow Management, Self Service Technologies, Operational Efficiency, Artificial Intelligence, Automation, Analysis
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: English Language, Verbal Communication Skills, Constructive Feedback, Interpersonal Communications, Cooking, Communication, Active Listening, Vocabulary, Language Learning, Grammar, Education Software and Technology, Business Technologies
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Development Environment, Large Language Modeling, Data Store, LLM Application, Text Mining, Generative AI, Databases, Database Development, OpenAI, Database Management, Semantic Web, Data Storage Technologies, Document Management, Artificial Intelligence, Data Storage, Data Processing, Natural Language Processing
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Prompt Patterns, Generative AI, Large Language Modeling, ChatGPT, LLM Application, Responsible AI, OpenAI, Natural Language Processing, Artificial Intelligence, Threat Detection
Beginner · Course · 1 - 4 Weeks

University of Washington
Skills you'll gain: Public Speaking, Oral Expression, Storytelling, Verbal Communication Skills, Peer Review, Motivational Skills, Writing and Editing, Constructive Feedback, Writing, Communication Strategies, Leadership
Beginner · Course · 1 - 3 Months
Starweaver
Skills you'll gain: Prompt Engineering, Prompt Patterns, Generative AI Agents, Enterprise Application Management, ChatGPT, Generative AI, Artificial Intelligence and Machine Learning (AI/ML), Development Environment, LLM Application, Large Language Modeling, Systems Architecture, Application Design, Business Metrics, Program Evaluation, Process Optimization, Performance Tuning, Application Programming Interface (API), Debugging
Intermediate · Course · 1 - 4 Weeks

Northeastern University
Skills you'll gain: Stakeholder Engagement, Process Mapping, Business Process, Workflow Management, Business Transformation, Business Analysis, Business Process Management, Business Process Improvement, Stakeholder Analysis, Gap Analysis, Digital Transformation, Requirements Analysis, Technology Strategies, Continuous Improvement Process, Innovation, Agile Methodology
Beginner · Course · 1 - 4 Weeks

University of Colorado System
Skills you'll gain: Systems Engineering, Requirements Analysis, Requirements Elicitation, Systems Development Life Cycle, Configuration Management, Engineering Management, Waterfall Methodology, Systems Analysis, Project Management, Risk Management, Systems Architecture, System Requirements, Functional Design
Intermediate · Course · 1 - 4 Weeks