
Fundação Instituto de Administração
Skills you'll gain: Customer experience strategy (CX), Agile Methodology, Customer Relationship Management, Customer Insights, Process Design, Value Propositions, Business Analysis, Cross-Functional Collaboration, Key Performance Indicators (KPIs), Product Lifecycle Management
Beginner · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Customer Success Management, Customer Retention, Customer experience strategy (CX), Customer Engagement, Customer Relationship Management, Customer Insights, Target Audience, Organizational Structure, Key Performance Indicators (KPIs), Business Metrics, Value Propositions
Beginner · Course · 1 - 4 Weeks

Universidad Nacional Autónoma de México
Skills you'll gain: Electrical Systems, Electrical Wiring, Hydraulics, Plumbing, Basic Electrical Systems, Construction, Architecture and Construction, Construction Engineering, Building Codes, Structural Engineering
Beginner · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Virtual Teams, Intercultural Competence, Cultural Diversity, Culture, Team Management, Decision Making, Communication, Relationship Building, Telecommuting, Leadership
Beginner · Course · 1 - 4 Weeks

Universidade de São Paulo
Skills you'll gain: Systems Thinking, Systems Analysis, Business Systems Analysis, Complex Problem Solving, Conceptual Design, Performance Improvement, Analysis, Process Improvement, Organizational Change, Decision Making
Beginner · Course · 1 - 3 Months

University of California, Irvine
Skills you'll gain: Project Performance, Project Risk Management, Project Management, Risk Analysis, Scope Management, Change Management, Stakeholder Management, Project Documentation, Project Closure, Communication
Mixed · Course · 1 - 3 Months

Fundação Instituto de Administração
Skills you'll gain: Design Thinking, Design Research, Innovation, Design Strategies, Human Centered Design, User Research, Ideation, Service Design, Organizational Strategy, Creativity, User Experience Design, Storyboarding, Product Development, Process Development, Market Research, User Experience, Qualitative Research, Quantitative Research, Data Collection
Beginner · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Innovation, Design Thinking, Business Modeling, Entrepreneurship, Creativity, Fundraising, Ideation, Creative Thinking, Business Strategy, Professional Networking, Product Development, Business Strategies, Presentations, Value Propositions
Beginner · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Marketing Strategies, Customer experience strategy (CX), Digital Transformation, Marketing Analytics, MarTech, Data-Driven Decision-Making, Predictive Analytics, Digital Marketing, Machine Learning, Innovation, Trend Analysis, Brand Management, Deep Learning, Artificial Intelligence, Artificial Neural Networks
Beginner · Course · 1 - 4 Weeks

Banco Interamericano de Desarrollo
Skills you'll gain: Data Strategy, Data Management, Agile Project Management, Data Governance, Project Management, Risk Management, Data-Driven Decision-Making, Project Management Life Cycle, Resource Management, Project Design, Project Implementation, Culture Transformation, Artificial Intelligence
Beginner · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Quality Improvement, Quality Management, Administration, Business Management, Business Administration, Organizational Effectiveness, Leadership and Management, Operational Efficiency, Organizational Structure, Production Management, Systems Thinking, Lean Manufacturing, Knowledge Transfer
Beginner · Course · 1 - 4 Weeks

IESE Business School
Skills you'll gain: People Management, Team Management, Organizational Leadership, Industrial and Organizational Psychology, Performance Management, Leadership, Organizational Structure, Employee Engagement, Culture, Conflict Management, Decision Making, Persona (User Experience)
Beginner · Course · 1 - 4 Weeks