Skills you'll gain: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Client Services, Hospitality, Friendliness, Professionalism, Teamwork, Composure, Coordination, Customer experience improvement, Personalized Service, Customer Relationship Building, Verbal Communication Skills, Communication, Empathy, Active Listening
Mixed · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Parent Communication, Advocacy, Patient Education and Support, Patient Education And Counseling, Oncology, Special Education, Working With Children, Education and Training, Neurology
Intermediate · Course · 1 - 3 Months

Duke University
Skills you'll gain: Telehealth, Patient Evaluation, Health Technology, Health Assessment, Clinical Assessment, Patient Treatment, Patient Communication, Health Informatics, Telecommunications, Primary Care
Beginner · Course · 1 - 4 Weeks

Northeastern University
Skills you'll gain: Strategic Decision-Making, Strategic Leadership, Organizational Strategy, Corporate Strategy, Business Strategy, Organizational Structure, Performance Management, Health Care Administration, Business Management, Strategic Partnership, Leadership, Mergers & Acquisitions, Analysis, Competitive Analysis, New Business Development, Market Analysis, Operational Efficiency
Beginner · Course · 1 - 4 Weeks

American Council on Exercise
Skills you'll gain: Mental Health, Mindfulness, Nutrition and Diet, Mental Concentration, Community Health, Preventative Care, Health And Wellness Coaching, Health Education, Behavioral Health, Stress Management, Clinical Nutrition, Exercise Science, Respiration, Physiology
Intermediate · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: Health Informatics, Strategic Communication, Strategic Planning, Business Planning, Innovation, Telehealth, Design Thinking, Business Strategy, Health Care Administration, Stakeholder Analysis, Emerging Technologies, Agile Methodology, Performance Analysis, User Centered Design
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Program Evaluation, Health Assessment, Health Policy, Health Care Procedure and Regulation, Health Systems, Data Collection, Surveys, Community Health, Maternal Health, Research Design, Child Health
Mixed · Course · 1 - 3 Months

Coursera
Skills you'll gain: Responsible AI, Generative AI Agents, Data Ethics, Healthcare Industry Knowledge, Healthcare Project Management, Clinical Documentation, Automation, Health Informatics, Artificial Intelligence, Predictive Modeling, Innovation, Health Technology, Healthcare Ethics, System Implementation
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Customer experience strategy (CX), Responsible AI, Customer experience improvement, Customer Engagement, Predictive Analytics, Personalized Service, Customer Service, Google Gemini, Customer Insights, Anthropic Claude, Data-Driven Decision-Making, Artificial Intelligence, Generative AI
Intermediate · Course · 1 - 4 Weeks

Dartmouth College
Skills you'll gain: Infectious Diseases, Epidemiology, Public Health and Disease Prevention, Public Health, Health Care, Health Systems, Health Policy, Medical Science and Research, Liberal Arts, Cultural Sensitivity, Case Studies, Storytelling, Empathy & Emotional Intelligence
Beginner · Course · 1 - 3 Months

Yale University
Skills you'll gain: Environmental Issue, Social Justice, Sustainable Development, World History, Climate Change Adaptation, Community Development, Culture, Ethical Standards And Conduct, Climate Change Mitigation, Anthropology
Beginner · Course · 1 - 3 Months

Skills you'll gain: Customer Service, Advertising, Market Research, Value Propositions, Brand Management, Customer Relationship Management, Target Market, Marketing Communications, Logistics, Customer Insights, Supply Chain Management, Sales Management, B2B Sales, Marketing Strategies, Selling Techniques, Competitive Analysis, Communication
Beginner · Course · 1 - 4 Weeks