Skills you'll gain: AI Personalization, Customer Insights, ChatGPT, Generative AI, Prompt Engineering, Customer experience improvement, Customer Engagement, LLM Application, Customer Service, Workflow Management, Self Service Technologies, Operational Efficiency, Artificial Intelligence, Automation, Analysis
Beginner · Course · 1 - 4 Weeks

CVS Health
Skills you'll gain: Call Center Experience, Growth Mindedness, De-escalation Techniques, Data Entry, Greeting Customers, Teamwork, Inbound Calls, Customer Inquiries, Time Management, Customer Complaint Resolution, Customer Service, Customer Data Management, Personal Development, Performance Metric, Verbal Communication Skills, Emotional Intelligence, Problem Solving, Communication
Beginner · Course · 1 - 3 Months

Yonsei University
Skills you'll gain: Cash Flow Forecasting, Cash Flows, Business Valuation, Microsoft Excel, Forecasting, Finance, Financial Modeling, Financial Analysis, Estimation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Customer Analysis, Regional Sales, Sales, Data Analysis Software, Data Analysis, Query Languages, Trend Analysis, Databases, Customer Insights, Performance Analysis, Market Opportunities, Product Assortment
Intermediate · Guided Project · Less Than 2 Hours

University of Leeds
Skills you'll gain: Cryptographic Protocols, Cryptography, Encryption, Public Key Cryptography Standards (PKCS), Cybersecurity, Data Security
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Power Platform, Business Process Automation, Microsoft 365, No-Code Development, Application Design, Document Management, Data Integration, Data Store
Beginner · Guided Project · Less Than 2 Hours

Association of International Certified Professional Accountants
Skills you'll gain: Robotic Process Automation, Business Process Automation, Return On Investment, Accounting and Finance Software, Business Requirements, Process Mapping, Business Process, Value Propositions, Process Improvement, Project Scoping, Digital Transformation
Mixed · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Wireframing, User Flows, Web Design, Prototyping, User Interface (UI), Mockups, Information Architecture, Interaction Design, Web Development
Beginner · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: Expense Management, Small Business Accounting, Accounts Payable, Inventory Management System, Accounting and Finance Software, Payment Processing, Invoicing, Payroll Processing, Vendor Management, Accounting, Cloud Security, Data Security, Order Processing, Purchasing
Beginner · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: Order Management, Sales Process, Accounting Software, Inventory Control, Small Business Accounting, Inventory Management System, Customer Relationship Management (CRM) Software, Financial Reporting, Accounts Receivable, Cloud Security, Sales, Amazon Web Services, Data Security, Billing & Invoicing, Reconciliation, Accounting, Estimation, Finance
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Order Management, ASP.NET, .NET Framework, Authentications, User Interface and User Experience (UI/UX) Design, User Interface (UI), User Accounts, Authorization (Computing), E-Commerce, Identity and Access Management, Bootstrap (Front-End Framework), Payment Systems, Payment Processing and Collection, Model View Controller, Debugging
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Microsoft Power Automate/Flow, Email Automation, Microsoft Power Platform, Balancing (Ledger/Billing), Accounting Records, Business Process Automation, Microsoft Excel, Automation, Microsoft 365
Intermediate · Guided Project · Less Than 2 Hours