Patient care courses can help you learn effective communication with patients, the basics of medical terminology, ethical considerations in healthcare, and techniques for managing patient records. You can build skills in empathy, critical thinking, and teamwork, which are vital for providing high-quality care. Many courses introduce tools like electronic health record systems and patient management software, showing how these resources enhance patient interactions and streamline care processes.

Skills you'll gain: Customer Service, Logistics, Order Delivery, Inventory Management System, Supply Chain, Customer experience improvement, Service Level, Marketing Operations, Operational Efficiency, Performance Measurement
Intermediate · Course · 1 - 4 Weeks

Tecnológico de Monterrey
Skills you'll gain: Telehealth, Health Technology, Health Administration, Health Care, Clinical Monitoring, Medical Privacy, Medical Devices, Cybersecurity, Data Mining, Patient Communication
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Overcoming Objections, Closing (Sales), Value Propositions, Selling Techniques, Sales Presentation, Technical Sales, Inside Sales, Sales Strategy, Sales Process, Sales, Business Communication, Outside Sales, Customer Service
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Infant Care, Child Health, Nutrition Education, Maternal Health, Motivational Interviewing, Nutrition and Diet, Patient Education And Counseling, Caregiving, Mental Health, Family Support, Stress Management, Cultural Responsiveness, Cultural Sensitivity
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Customer Service, Customer experience strategy (CX), Customer Analysis, Process Mapping, Customer Insights, Process Design, Customer Support, Cross-Channel Marketing, Marketing Operations, Business Process, Web Analytics, Marketing
Beginner · Guided Project · Less Than 2 Hours

The State University of New York
Skills you'll gain: Persuasive Communication, Patient Communication, Interviewing Skills, Cultural Sensitivity, Cultural Diversity, Media and Communications, Diversity Awareness, Public Health, Interpersonal Communications, Rapport Building, Driving engagement
Beginner · Course · 1 - 4 Weeks

American Council on Exercise
Skills you'll gain: Goal Setting, Health And Wellness Coaching, Smart Goals, Patient Education And Counseling, Workplace inclusivity, Motivational Interviewing, Patient Communication, Active Listening, Coaching, Ethical Standards And Conduct, Patient Evaluation, Exercise Science, Health Assessment, Behavior Management, Interpersonal Communications, Professionalism, Relationship Building
Beginner · Course · 1 - 4 Weeks

Real Madrid Graduate School Universidad Europea
Skills you'll gain: Leadership, Collaboration, Physical Stamina, Performance Analysis, Sports Medicine, Nutrition and Diet, Athletic Training, Exercise Science, Injury Prevention, Coaching, Nutrition Education, Innovation, Automation, AI Personalization, Teamwork, Performance Reporting, Technology Solutions, Data Management, Health Technology, Communication
Beginner · Specialization · 3 - 6 Months

Northeastern University
Skills you'll gain: Financial Statements, Financial Statement Analysis, Balance Sheet, Financial Analysis, Financial Accounting, Budgeting, Financial Management, Financial Planning, Health Care Administration, Performance Analysis, Capital Markets
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Prompt Engineering, Email Automation, Customer experience improvement, Generative AI, Customer Support, Personalized Service, Customer Service, Product Support, Self Service Technologies, Artificial Intelligence, Operational Efficiency, Automation
Beginner · Course · 1 - 4 Weeks

American Council on Exercise
Skills you'll gain: Nutrition Education, Nutrition and Diet, Nutrition Counseling, Exercise Science, Health And Wellness Coaching, Behavioral Health, Pharmacology, Coaching, Physiology, Scientific Methods
Intermediate · Course · 1 - 3 Months
Skills you'll gain: Customer Insights, ChatGPT, Generative AI, Prompt Engineering, Customer experience improvement, AI Enablement, Personalized Service, AI Workflows, Customer Service, Workflow Management, Self Service Technologies, Operational Efficiency, Automation, Analysis
Beginner · Course · 1 - 4 Weeks