
Skills you'll gain: Overcoming Objections, Active Listening, Customer experience improvement, Customer Complaint Resolution, Customer Retention, Customer Service, Verbal Communication Skills, Interviewing Skills, Assertiveness, Empathy, Conflict Management, Productivity, Emotional Intelligence, Problem Solving
Intermediate · Course · 1 - 4 Weeks

Empower School of Health
Skills you'll gain: Healthcare Ethics, Data Ethics, Medical Privacy, Responsible AI, Clinical Research Ethics, Law, Regulation, and Compliance, Healthcare Industry Knowledge, Health Information Management, Health Care, Health Care Procedure and Regulation, AI Security, Ethical Standards And Conduct, Health Technology, Regulatory Compliance, Information Privacy, Telehealth, Health Equity, Informed Consent, Data Security, Data Governance
Intermediate · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Community Health, Health Policy, Health Equity, Health Disparities, Policy Analysis, Community Outreach, Public Health, Infectious Diseases, Public Affairs, Community Organizing, Policy Development, International Relations, Media and Communications, Interpersonal Communications, Driving engagement
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Product Flow Diagram, Process Flow Diagrams, New Product Development, Go To Market Strategy, Product Development, Product Roadmaps, Product Improvement, Product Design, Customer experience strategy (CX), Customer Analysis, User Research, User Feedback, Analysis
Intermediate · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Looker (Software), Dashboard, Data Presentation, Data Visualization, Data Visualization Software, Google Cloud Platform, Data Sharing, Data Analysis, Cloud Computing
Beginner · Project · Less Than 2 Hours

Google Cloud
Skills you'll gain: Data Validation, Google Cloud Platform, PostgreSQL, Data Import/Export, Data Maintenance, Data Pipelines, Dataflow, Data Migration
Intermediate · Project · Less Than 2 Hours

Board Infinity
Skills you'll gain: Product Design, Product Management, Interviewing Skills, Product Lifecycle Management, Product Roadmaps, Case Studies, Stakeholder Communications, Portfolio Management, Estimation, Product Strategy, Storytelling, Technical Communication, Communication, Analysis, Complex Problem Solving, Prioritization, Data Analysis
Beginner · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Marketing Strategies, Market Research, Strategic Marketing, Marketing Management, Marketing Analytics, Market Intelligence, Data-Driven Decision-Making, Customer Insights, Consumer Behaviour, Target Market, A/B Testing, Digital Marketing, Statistical Hypothesis Testing
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Identity and Access Management, Cloud Infrastructure, Google Cloud Platform, Cloud Computing, Data Storage, Role-Based Access Control (RBAC), System Monitoring, Cloud Storage, Security Controls, NoSQL, Encryption, Scalability
Intermediate · Course · 1 - 3 Months

Politecnico di Milano
Skills you'll gain: Pedagogy, Instructional Design, Innovation, Education Software and Technology, Learning Theory, Creativity, Critical Thinking, Problem Solving
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Team Building, Team Leadership, Leadership and Management, Rapport Building, Employee Onboarding, Leadership, Recognizing Others, Team Motivation, Performance Analysis, Employee Performance Management, Meeting Facilitation, Constructive Feedback, Safety Culture, Productivity, Coaching, Workplace inclusivity, Empathy, Goal Setting, Planning, Communication
Beginner · Course · 1 - 4 Weeks

Macquarie University
Skills you'll gain: Incident Response, Incident Management, Computer Security Incident Management, Cyber Security Strategy, Cyber Attacks, Security Management, Cyber Security Policies, Intrusion Detection and Prevention, Threat Detection, Disaster Recovery, Cybersecurity, Cyber Risk, Cyber Security Assessment, Crisis Management, Threat Management, Business Continuity, Safety and Security, Security Software, Strategic Communication, Regulation and Legal Compliance
Beginner · Course · 1 - 3 Months