Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Johns Hopkins University
Skills you'll gain: User Centered Design, Health Promotion, Health Information Management, digital literacy, Health Policy
Beginner · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Prompt Patterns, Model Evaluation, Content Creation
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Business Writing, Teamwork, Constructive Feedback, Conflict Management, Business Correspondence, Business Communication, Recognizing Others, Team Building, Virtual Teams, Collaboration, Decision Making, Writing, Mediation, Organizational Skills, Interpersonal Communications, Team Motivation, Tactfulness, Performance Management, Staff Management, Grammar
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Dashboard, Interactive Data Visualization, Power BI, Data Storytelling, Data Visualization Software, Key Performance Indicators (KPIs), Business Intelligence, Data Ethics, Collaboration, Data Governance, Data Sharing, Performance Reporting, Data-Driven Decision-Making, Statistical Reporting, Business Analytics, Data Management, Data Security, Performance Management, Continuous Deployment, Cloud-Based Integration
Intermediate · Course · 1 - 4 Weeks

Logical Operations
Skills you'll gain: Adobe Photoshop, Video Editing, Adobe Creative Cloud, Adobe Illustrator, Photo Editing, Graphic and Visual Design, Post-Production, Graphic and Visual Design Software, Graphic Design, Animations, Image Quality, Computer Graphic Techniques, Photography, Business Process Automation, User Interface (UI), Automation, Productivity Software
Mixed · Course · 1 - 3 Months

The Museum of Modern Art
Skills you'll gain: Art History, Aesthetics, Liberal Arts, Creativity, Social Sciences, Cultural Diversity, World History, Social Justice, Design, Design Elements And Principles
Beginner · Course · 1 - 3 Months

CertNexus
Skills you'll gain: Data Science, Data Strategy, Internet Of Things, AI Product Strategy, Analytics, Big Data, Data Collection, Artificial Intelligence, Descriptive Analytics, Artificial Intelligence and Machine Learning (AI/ML), Predictive Analytics, Process Optimization, Process Improvement and Optimization, Cloud Computing, Operations, Marketing, Operational Efficiency, Customer Service, User Experience, Prototyping
Mixed · Course · 1 - 3 Months

Logical Operations
Skills you'll gain: Information Technology Infrastructure Library, IT Service Management, Service Management, IT Management, Information Technology, Operations Management, Information Technology Operations, Governance, Operations, Asset Management, Automation
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Performance Tuning, Database Design
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Apache Airflow, Data Pipelines, Workflow Management, Scalability, Service Level, MLOps (Machine Learning Operations), DevOps, Data Manipulation, Automation, System Monitoring, Incident Response
Beginner · Course · 1 - 4 Weeks
Macquarie University
Skills you'll gain: Excel Formulas, Microsoft Excel, Dashboard, Spreadsheet Software, Consolidation, Data Analysis Expressions (DAX), Data Integration, Business Intelligence, Data Management, Automation, Data Cleansing
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Cloud Deployment, Amazon Web Services
Intermediate · Course · 1 - 3 Months