
Coursera
Skills you'll gain: AI Personalization, Customer Engagement, Data-Driven Decision-Making, Customer experience strategy (CX), Customer Service, Customer experience improvement, Customer Communications Management, Customer Relationship Management (CRM) Software, Personalized Service, Customer Insights, Business Analytics, ChatGPT, User Feedback, Analytics, Consumer Behaviour, Real Time Data, Automation
Intermediate · Course · 1 - 4 Weeks

CVS Health
Skills you'll gain: Active Listening, Call Center Experience, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Empathy, Interviewing Skills, Cross Selling, Data Entry, Customer Relationship Building, Upselling, Teamwork, Customer Complaint Resolution, Conflict Management, Retail Store Operations, Transaction Processing, Cash Register Operation, Communication, Time Management
Beginner · Professional Certificate · 3 - 6 Months

National Taiwan University
Skills you'll gain: Hazard Analysis, Risk Analysis, Food Safety and Sanitation, Food Quality Assurance And Control, Risk Management, Safety Standards, Emergency Response, Safety and Security, Case Studies, Media and Communications
Intermediate · Course · 1 - 3 Months

Alfaisal University | KLD
Skills you'll gain: Negotiation, Communication, Planning, Relationship Building, Interpersonal Communications, Influencing, Persuasive Communication, Active Listening
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Professional Networking, LinkedIn, Content Creation, Professional Development, Relationship Building, Social Media, Branding, Social Media Strategy
Intermediate · Guided Project · Less Than 2 Hours

National Taiwan University
Skills you'll gain: Financial Statement Analysis, Cash Flows, Financial Accounting, Financial Statements, Financial Reporting, Equities, Balance Sheet, Investments, Trend Analysis, Consolidation
Beginner · Course · 1 - 4 Weeks

National Taiwan University
Skills you'll gain: Artificial Intelligence, Simulations, Computer Science, Computational Thinking, Programming Principles, Game Design, Algorithms, Machine Learning
Beginner · Course · 1 - 3 Months

Skills you'll gain: Google Workspace
Beginner · Guided Project · Less Than 2 Hours

Shanghai Jiao Tong University
Skills you'll gain: Chronic Diseases, Blood Pressure, Geriatrics, Health Care, Preventative Care, Care Management, Activities of Daily Living (ADLs), Exercise Therapy, Nutrition and Diet, Medication Therapy Management
Mixed · Course · 1 - 3 Months

Skills you'll gain: Machine Learning, Data Ethics, Responsible AI, Technical Communication, Predictive Analytics, Supervised Learning, Artificial Intelligence, Data Analysis, Decision Tree Learning, Regression Analysis, Statistical Analysis, Artificial Neural Networks
Beginner · Course · 1 - 4 Weeks

University of Science and Technology of China
Skills you'll gain: Creative Thinking, Brainstorming, Creative Problem-Solving, Ideation, Overcoming Obstacles, Innovation, Resourcefulness, Open Mindset, Growth Mindedness, Problem Solving, Cognitive flexibility, Needs Assessment, Adaptability
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Social Media, Social Media Management, Account Management, Business Planning, Customer Engagement, Target Audience
Beginner · Guided Project · Less Than 2 Hours