
Coursera
Skills you'll gain: Responsible AI, Generative AI, Team Oriented, Customer experience improvement, Self Service Technologies, Automation, Business Process Automation, Customer Engagement, Customer Service, Cross-Functional Collaboration, Artificial Intelligence, Business Ethics, Information Privacy
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Virtual Machines, Data Access, User Accounts, Google Cloud Platform, Cloud Computing, Cloud API, Query Languages, Cloud Platforms
Beginner · Project · Less Than 2 Hours

Skills you'll gain: Creativity, Peer Review, Digital Design, Creative Design, Design Software, Design Elements And Principles, Color Theory
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Product Knowledge, Language Learning, English Language, Customer Service, Retail Sales, Customer Inquiries, Customer Complaint Resolution, Telephone Skills, Vocabulary, Writing, Verbal Communication Skills, Oral Comprehension, Business Writing, Oral Expression, Grammar, Communication
Mixed · Course · 1 - 3 Months

Amazon Web Services
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Containerization, Docker (Software), Application Deployment, Amazon Elastic Compute Cloud, Amazon Web Services, Application Lifecycle Management, Amazon CloudWatch, Devops Tools, Microservices, Continuous Monitoring, System Monitoring, Scalability
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: ServiceNow, Problem Management, Incident Management, IT Service Management, Information Technology Infrastructure Library, Release Management, Service Management, Change Management, Information Technology Operations, Information Technology, Problem Solving, Root Cause Analysis, IT Management, Operational Efficiency, Automation, Workflow Management, Prioritization
Beginner · Course · 1 - 4 Weeks
Johns Hopkins University
Skills you'll gain: Land Management, Community Development, Community Organizing, Advocacy, Social Justice, Sustainable Development, Cultural Diversity, Health Equity, Environment and Resource Management, Economic Development
Beginner · Course · 1 - 3 Months

Skills you'll gain: Service Level Agreement, Service Management, Performance Measurement, Customer Service, Supplier Performance Management, Cloud Services, Expectation Management, Cloud Storage, Key Performance Indicators (KPIs), Contract Negotiation, Performance Reporting, Case Studies, Negotiation, Communication
Intermediate · Course · 1 - 4 Weeks
Cisco Learning and Certifications
Skills you'll gain: Network Performance Management, Wireless Networks, Wide Area Networks, TCP/IP, Network Routing, Network Infrastructure, Network Administration, Network Monitoring, Network Troubleshooting, Routing Protocols, Network Planning And Design, Network Switches, Performance Tuning, Network Routers, Local Area Networks, Software-Defined Networking, Network Protocols, Network Analysis, IT Infrastructure, Configuration Management
Beginner · Specialization · 3 - 6 Months

Illinois Tech
Skills you'll gain: Infrastructure As A Service (IaaS), Cloud Infrastructure, Cloud Management, Cloud Computing, Disaster Recovery, DevOps, Cloud-Native Computing, Amazon Web Services, Virtualization, Cloud Applications, Cloud Security, Continuous Integration, Virtual Machines, Cloud Storage, Capacity Management, Business Continuity, Cost Management, Scalability
Build toward a degree
Beginner · Course · 1 - 3 Months

Illinois Tech
Skills you'll gain: Platform As A Service (PaaS), Containerization, Serverless Computing, Cloud Platforms, Docker (Software), Cloud Services, Cloud Management, Cloud Computing Architecture, Cloud Computing, Information Management, Private Cloud, Cloud Infrastructure, Cloud Security, Cloud Development, Public Cloud, Application Deployment, DevOps, Amazon Web Services, Continuous Deployment, Data Management
Build toward a degree
Intermediate · Course · 1 - 3 Months