Skills you'll gain: User Feedback, Customer Service, Customer experience strategy (CX), Customer Engagement, Customer Insights, Customer Analysis, Communication, Continuous Improvement Process, Case Studies, Culture Transformation, Focus Group, Data-Driven Decision-Making, Social Media

Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Customer Service, Empathy, Cross Selling, Call Center Experience, Transaction Processing, Upselling, Retail Sales, Retail Store Operations, Customer Complaint Resolution, Cash Register Operation, Problem Solving, Conflict Management, Customer Relationship Building, Customer Inquiries, Teamwork, Communication, Time Management

Skills you'll gain: AI Personalization, Generative AI, Responsible AI, Customer Analysis, Customer Service, Customer experience improvement, Customer Engagement, Prompt Engineering, Self Service Technologies, LLM Application, Natural Language Processing

Skills you'll gain: Customer Engagement, Responsible AI, Data Ethics, No-Code Development, Customer experience improvement, Email Automation, Customer Service, Business Process Automation, Customer Analysis, Automation, Generative AI, Customer Data Management, Customer Communications Management, Customer Relationship Management (CRM) Software, Customer Support, Workflow Management, Artificial Intelligence, Customer and Client Support, Agentic systems, Ethical Standards And Conduct

Skills you'll gain: Product Knowledge, Language Learning, English Language, Customer Service, Retail Sales, Customer Inquiries, Customer Complaint Resolution, Telephone Skills, Vocabulary, Writing, Verbal Communication Skills, Oral Comprehension, Business Writing, Oral Expression, Grammar, Communication

Skills you'll gain: Platform As A Service (PaaS), Containerization, Serverless Computing, Cloud Platforms, Docker (Software), Cloud Management, Cloud Computing Architecture, Cloud Computing, Information Management, Cloud Infrastructure, Cloud Security, Public Cloud, Application Deployment, DevOps, Amazon Web Services, Data Management, Database Management Systems, Microservices, Machine Learning, Scalability

Skills you'll gain: Serverless Computing, Containerization, Platform As A Service (PaaS), Cloud Security, Docker (Software), Information Management, Cloud Computing Architecture, Cloud-Native Computing, Cloud Computing, Cloud Management, Cloud Infrastructure, Application Deployment, Public Cloud, Database Management, DevOps, CI/CD, Relational Databases, Microservices, Scalability, Machine Learning

Skills you'll gain: Infrastructure As A Service (IaaS), Cloud Infrastructure, Cloud Computing, Cloud-Native Computing, Cloud Applications, Disaster Recovery, DevOps, Virtualization, Infrastructure as Code (IaC), Cloud Storage, Cloud Security, CI/CD, Business Continuity, Cost Management, Scalability

Skills you'll gain: Azure DevOps, System Monitoring, Application Deployment, DevOps, Microsoft Azure, Cloud Applications, Continuous Deployment, GitHub

Skills you'll gain: Cloud-Native Computing, Cloud Infrastructure, Cloud Computing, Public Cloud, Software As A Service, Application Deployment, Cloud Services, Cloud Security, Microservices, Amazon Web Services, Serverless Computing, Service Oriented Architecture, System Implementation

Skills you'll gain: Prompt Engineering, Generative AI Agents, Responsible AI, Generative AI, Data Ethics, No-Code Development, ChatGPT, Workflow Management, Email Automation, Process Design, Business Process Automation, Customer Analysis, Prompt Patterns, Customer Data Management, Customer and Client Support, Customer Relationship Management (CRM) Software, Emotional Intelligence, Customer Success Management, OpenAI, Salesforce

Skills you'll gain: Call Center Experience, Customer Complaint Resolution, De-escalation Techniques, Conflict Management, Customer Service, Customer Relationship Building, Interviewing Skills, Problem Solving, Professionalism, Keyword Research, Verbal Communication Skills, Communication, LinkedIn