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Results for "customer service skills"


  • Status: New
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    Logical Operations

    Developing Yourself as a Leader

    Skills you'll gain: Influencing, Leadership Development, Active Listening, Verbal Communication Skills, Communication Strategies, Motivational Skills, Leadership, Strategic Leadership, Initiative and Leadership, Leadership and Management, Team Leadership, Communication, Organizational Leadership, Persuasive Communication, Business Leadership, Personal Development, Self-Awareness, Stakeholder Communications, Business Communication, Cross-Functional Team Leadership

    Mixed · Course · 1 - 3 Months

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    Stanford University

    Organizational Analysis

    Skills you'll gain: Organizational Structure, Social Network Analysis, Organizational Strategy, Decision Making, Organizational Change, Leadership Studies, Business, Culture, Sociology, Analysis, Resource Management, Case Studies, Coordination, Negotiation

    4.6
    Rating, 4.6 out of 5 stars
    ·
    1.7K reviews

    Beginner · Course · 1 - 3 Months

  • Status: New
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    Google Cloud

    Generative AI Leader

    Skills you'll gain: Prompt Engineering, Responsible AI, Google Gemini, Retrieval-Augmented Generation, Generative AI Agents, Generative AI, AI Enablement, Google Workspace, AI Security, Google Cloud Platform, AI Product Strategy, AI Workflows, Data Governance, Agentic systems, Google Docs, Customer experience improvement, Cloud Infrastructure, Cloud Computing, Artificial Intelligence, Collaboration

    Beginner · Specialization · 3 - 6 Months

  • Status: New
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    Coursera

    Analyze & Optimize Your AI Visibility KPIs

    Skills you'll gain: Variance Analysis, Dashboard, Key Performance Indicators (KPIs), Power BI, Performance Analysis, Performance Measurement, Web Analytics and SEO, Performance Reporting, Google Analytics, Performance Metric, Business Metrics, Analysis, Statistical Analysis, Business Intelligence, Trend Analysis, AI Enablement, Search Engine Optimization, Management Reporting, Data-Driven Decision-Making, Data Integration

    Beginner · Course · 1 - 4 Weeks

  • Status: New
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    Coursera

    Payment Controls and Approvals

    Skills you'll gain: Fraud detection, Financial Controls, Regulatory Documents, Auditing, Payment Processing and Collection, Accounting, Standard Accounting Practices, Internal Controls, Transaction Processing, Compliance Auditing, Verification And Validation, Document Control

    Beginner · Course · 1 - 4 Weeks

  • Status: New
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    Logical Operations

    Power BI: Data Cleaning, Transformation, and Visualization

    Skills you'll gain: Power BI, Data Transformation, Data Manipulation, Data Visualization Software, Data Cleansing, Data Visualization, Data Storytelling, Microsoft Power Platform, Interactive Data Visualization, Business Intelligence, Data Analysis, Data Analysis Software, Microsoft Excel, Data Quality, Query Languages, Microsoft PowerPoint, Microsoft 365, Microsoft Office

    Mixed · Course · 1 - 4 Weeks

  • Status: New
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    P

    Packt

    Mastering Angular – Interview Prep & E-commerce App

    Skills you'll gain: Angular, Responsive Web Design, Bootstrap (Front-End Framework), Node.JS, Back-End Web Development, Unit Testing, Full-Stack Web Development, Web Components, Front-End Web Development, Command-Line Interface, Authentications, Dataflow, User Accounts, TypeScript, MySQL, E-Commerce

    Intermediate · Specialization · 3 - 6 Months

  • Status: New
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    Coursera

    Agentic AI Performance & Reliability

    Skills you'll gain: MLOps (Machine Learning Operations), Model Deployment, Anomaly Detection, Model Evaluation, Dashboard, CI/CD, Data Visualization, DevOps, Continuous Monitoring, Data-Driven Decision-Making, Performance Analysis, Key Performance Indicators (KPIs), Statistical Analysis, Data Processing, Real Time Data, Performance Tuning, Automation, Artificial Intelligence and Machine Learning (AI/ML), Agentic systems, Version Control

    Intermediate · Specialization · 3 - 6 Months

  • Status: New
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    E

    Edureka

    Power BI Connectivity, AI Integration & Reporting

    Skills you'll gain: Responsible AI, Power BI, Microsoft Azure, Microsoft Copilot, Business Intelligence, Data Architecture, Business Reporting, AI Personalization, Pandas (Python Package), Python Programming, Predictive Modeling, Generative AI, Matplotlib, Data Wrangling, Artificial Intelligence and Machine Learning (AI/ML), Data Transformation, Data Visualization, Data Governance, R Programming, Continuous Deployment

    Advanced · Course · 1 - 4 Weeks

  • Status: Free Trial
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    U

    University of Virginia

    Agile Meets Design Thinking

    Skills you'll gain: Agile Product Development, User Story, Design Thinking, Agile Methodology, Agile Software Development, Product Design, Product Development, User Centered Design, User Research, Persona Development, Innovation, Product Management, Discussion Facilitation, Software Development

    4.7
    Rating, 4.7 out of 5 stars
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    3.6K reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
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    D

    Duke University

    Behavioral Finance

    Skills you'll gain: Behavioral Economics, Decision Making, Financial Planning, Finance, Consumer Behaviour, Financial Analysis, Economics, Psychology, Probability & Statistics, Risk Analysis

    4.4
    Rating, 4.4 out of 5 stars
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    4.5K reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
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    Packt

    Excel Charts and Pivot Tables

    Skills you'll gain: Data Visualization, Dashboard, Exploratory Data Analysis

    Intermediate · Course · 1 - 4 Weeks

Searches related to customer service skills

customer service essentials: 20 skills for happy clients
communication skills for customer service
1…111112113…834

In summary, here are 10 of our most popular customer service skills courses

  • Developing Yourself as a Leader: Logical Operations
  • Organizational Analysis : Stanford University
  • Generative AI Leader: Google Cloud
  • Analyze & Optimize Your AI Visibility KPIs: Coursera
  • Payment Controls and Approvals: Coursera
  • Power BI: Data Cleaning, Transformation, and Visualization: Logical Operations
  • Mastering Angular – Interview Prep & E-commerce App: Packt
  • Agentic AI Performance & Reliability: Coursera
  • Power BI Connectivity, AI Integration & Reporting: Edureka
  • Agile Meets Design Thinking: University of Virginia

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