Skills you'll gain: Customer Complaint Resolution, Non-Verbal Communication, Oral Expression, Verbal Communication Skills, Customer experience improvement, Customer Service, Customer Inquiries, Service Improvement, Interpersonal Communications, Company, Product, and Service Knowledge, Communication

Skills you'll gain: Looker (Software), Collaborative Software, Database Administration, Identity and Access Management, Dashboard, Management Reporting, Customer Support, Business Reporting, Technical Support, Scheduling, Data Integration, Auditing

Skills you'll gain: Empathy, Safety and Security, Diversity Equity and Inclusion Initiatives, Legal Proceedings, Diversity Awareness, Student Support and Services, Higher Education, Medical Privacy, Conflict Management, Informed Consent, Investigation, Classroom Management

Skills you'll gain: Content Creation, Crisis Management, Digital Communications, Strategic Communication, Digital Media Strategy, Communication Strategies, Social Media, Digital Marketing, Digital Content, Target Audience, Customer Engagement, Email Marketing, Ethical Standards And Conduct, Presentations, Emerging Technologies, Forecasting

Skills you'll gain: Newsletters, Canva (Software), Marketing Materials, Email Marketing, Promotional Materials, Event Marketing, Business Writing, Marketing Design, Target Audience, Marketing Communications

Skills you'll gain: Health Technology, Health Assessment, Digital Transformation, Health Systems, Public Health, Emergency Response, Community Mental Health Services, Health Care Procedure and Regulation, Policy Development, Health Policy, Mental Health, Public Administration, Data Collection

Skills you'll gain: AI Personalization, Customer Engagement, Data-Driven Decision-Making, Customer Service, Customer experience improvement, Customer Relationship Management (CRM) Software, AI Enablement, Personalized Service, Customer Insights, Customer Retention, Business Analytics, ChatGPT, User Feedback, Analytics, Self Service Technologies, Artificial Intelligence, Generative AI, Predictive Analytics, Consumer Behaviour, Automation

Skills you'll gain: Prompt Engineering, Email Marketing, Generative AI Agents, Persona Development, AI Personalization, ChatGPT, Customer Insights, Target Audience, Marketing Automation, Content Creation

Skills you'll gain: Descriptive Statistics, Jupyter, Microsoft Azure, Feature Engineering, Data Analysis, Statistics, Exploratory Data Analysis, Probability & Statistics, Data Visualization Software, Correlation Analysis, Applied Machine Learning

Skills you'll gain: Supplier Relationship Management, Procurement, Vendor Management, Ethical Standards And Conduct, Purchasing, Business Ethics, Strategic Sourcing, Governance, Social Impact, Compliance Management, Contract Management, Supply Chain, Accountability, Due Diligence, Risk Management

Skills you'll gain: Cloud API, Google Cloud Platform, Data Store, Medical Privacy, Application Programming Interface (API), Health Informatics, Health Information Management, Data Import/Export, Cloud Computing, Data Security, Medical Imaging

Skills you'll gain: Disabilities, Caregiving, Dignity in Care, Workplace inclusivity, Diversity Training, Diversity Equity and Inclusion Initiatives, Education and Training, Non-Verbal Communication