Skills you'll gain: ChatGPT, Customer Service, Self Service Technologies, AI Enablement, Customer Support, AI Personalization, Prompt Engineering, Customer experience improvement, Employee Training, Technology Strategies, Standard Operating Procedure

Skills you'll gain: Blogs, Pay Per Click Advertising, Search Engine Optimization, Social Media Marketing, Product Promotion, Web Analytics and SEO, Keyword Research, Content Marketing, Online Advertising, Marketing, Lead Generation, Email Marketing, WordPress, Copywriting, Target Audience

Skills you'll gain: Prompt Engineering, Sales Process, Sales Presentations, Verbal Communication Skills, Product Knowledge, Communication, Oral Expression, AI Personalization, Sales Enablement, Sales Pipelines, Sales, Non-Verbal Communication, Interpersonal Communications, Sales Development, Selling Techniques, Sales Strategy, Presentations, Microsoft Copilot, Generative AI Agents, Personalized Service

Skills you'll gain: Project Scoping, Timelines, Proposal Writing, Business Writing, Procurement, Requirements Management, Purchasing, Bidding, Project Documentation, Vendor Management, Facility Management, Decision Making

Skills you'll gain: Fraud detection, Financial Controls, Regulatory Documents, Auditing, Payment Processing and Collection, Accounting, Standard Accounting Practices, Internal Controls, Transaction Processing, Compliance Auditing, Verification And Validation, Document Control

Skills you'll gain: Conflict Management, Creative Problem-Solving, Negotiation, Constructive Feedback, Emotional Intelligence, Interpersonal Communications, Leadership, Influencing, Communication, Collaboration, Active Listening, Empathy

Skills you'll gain: Social Media Marketing, Social Media, Social Media Strategy, Social Media Management, Digital Media Strategy, Facebook, Content Marketing, Instagram, LinkedIn, Digital Marketing, Social Media Campaigns, Marketing, Target Audience, Marketing Strategies, Advertising Campaigns, Digital Content, Digital Advertising, Web Analytics, Brand Awareness, B2B Sales

Skills you'll gain: Sales Process, Sales Pipelines, Personal Development, Sales Operations, Sales Management, Professional Development, Sales Training, Sales, Account Management, Sales Strategy, Mentorship, Process Optimization, Employee Coaching, Forecasting, Self-Awareness, Customer Engagement, Customer Relationship Building, Stress Management, Customer Relationship Management (CRM) Software, Customer Relationship Management

Skills you'll gain: Meeting Facilitation, Presentations, Persuasive Communication, Communication, Influencing, Verbal Communication Skills, Collaboration, Team Building, Interpersonal Communications, Business Communication, Virtual Teams, Public Speaking, Professional Development, Non-Verbal Communication, Strategic Communication, Empathy, Active Listening, Negotiation

Skills you'll gain: Teamwork, Active Listening, Problem Solving, Emotional Intelligence, Collaboration, Verbal Communication Skills, Growth Mindedness, Team Leadership, Productivity, Personal Integrity, Workplace Bullying Intervention, Compliance Management, Information Privacy, Security Controls, Overcoming Obstacles, Accountability, Communication, Mental Health, Diversity Awareness, Diversity and Inclusion

Skills you'll gain: Canva (Software), Content Performance Analysis, Content Creation, Social Media Content, Social Media Marketing, Marketing Effectiveness, Content Development and Management, Video Production, Digital Media Strategy, Digital Design, Graphic and Visual Design, Style Guides, Graphic Design, Marketing Analytics, Web Analytics, Video Editing, Performance Measurement, Key Performance Indicators (KPIs), Brand Management, Drive Engagement

Skills you'll gain: Self-Awareness, Professional Networking, Relationship Building, Strategic Communication, Personal Development, Decision Making, Communication, Entrepreneurship, Initiative and Leadership, Leadership Development, Assertiveness, Leadership