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Results for "customer service skills"


  • Status: New
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    Scrimba

    Build a Support Agent with Vercel AI SDK

    Skills you'll gain: OpenAI API, LLM Application, Vector Databases, Generative AI Agents, Tool Calling, Embeddings, Retrieval-Augmented Generation, Prompt Patterns, Artificial Intelligence and Machine Learning (AI/ML), Generative AI, Prompt Engineering, Agentic systems, Large Language Modeling, TypeScript, Responsible AI, Software Development, Real Time Data, Web Scraping, Software Design Patterns

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
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    Logical Operations

    Microsoft Word for Office 365 (Desktop or Online): Part 3

    Skills you'll gain: Microsoft Word, Collaborative Software, Microsoft 365, Excel Macros, Microsoft Office, Document Management, Collaboration, Productivity Software, Microsoft Windows, Productivity, Technical Documentation, Web Content, Writing, Report Writing, Writing and Editing, Web Content Accessibility Guidelines, Editing, Business Writing, Computer Literacy, Business Communication

    Mixed · Course · 1 - 3 Months

  • Status: New
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    Coursera

    Getting Started with Jira

    Skills you'll gain: Sprint Planning, Work Breakdown Structure, Jira (Software), Dashboard, Sprint Retrospectives, User Story, Verification And Validation, Quality Assurance, Issue Tracking, Software Testing, Data Visualization, Test Planning, Workflow Management, Project Management, Data-Driven Decision-Making, Continuous Improvement Process, Kanban Principles, Agile Methodology, Capacity Planning, Root Cause Analysis

    Intermediate · Specialization · 3 - 6 Months

  • Status: Free Trial
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    I

    IBM

    Product Management: An Introduction

    Skills you'll gain: Product Lifecycle Management, Product Management, Project Management, Product Development, Product Strategy, Portfolio Management, Value Propositions, Competitive Analysis, Product Roadmaps, Stakeholder Management, Market Research

    4.6
    Rating, 4.6 out of 5 stars
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    1.3K reviews

    Beginner · Course · 1 - 3 Months

  • Status: Preview
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    K

    Kennesaw State University

    Business Model Canvas: A Tool for Entrepreneurs and Innovators (Project-Centered Course)

    Skills you'll gain: Value Propositions, Business Modeling, Innovation, Presentations, Entrepreneurship, Marketing Channel, Customer Analysis, Customer Relationship Management, Business Strategy, Cost Management, Strategic Partnership, New Business Development, Target Market, Revenue Management, Resource Management

    4.7
    Rating, 4.7 out of 5 stars
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    690 reviews

    Beginner · Course · 1 - 3 Months

  • Status: New
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    CertNexus

    CSC: Secure Software Development and Implementation

    Skills you'll gain: Threat Modeling, Application Security, Secure Coding, Open Web Application Security Project (OWASP), Security Engineering, Security Requirements Analysis, Security Controls, Data Security, Vulnerability Management, Computer Security, Vulnerability, Vulnerability Assessments, Databases, Information Privacy, Role-Based Access Control (RBAC), Computer Programming, Python Programming, Node.JS, JavaScript Frameworks, Javascript

    Mixed · Course · 1 - 4 Weeks

  • Status: New
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    Logical Operations

    Effective Management

    Skills you'll gain: Team Management, Team Leadership, Leadership and Management, People Management, Team Building, Staff Management, Team Motivation, Teamwork, Delegation Skills, Conflict Management, Leadership, Communication, Problem Solving, Interpersonal Communications, Leadership Development, Business Leadership, Employee Coaching, Creative Problem-Solving, Coaching, Personal Development

    Mixed · Course · 1 - 3 Months

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    Coursera

    Implementing Open Policy Agent for Policy-Driven Control

    Skills you'll gain: DevSecOps, Kubernetes, Cloud Security, Cloud-Native Computing, Cyber Security Policies, Security Controls, Continuous Monitoring, Authorization (Computing), Policy Development, CI/CD, Policy Analysis, Open Source Technology, Cross Platform Development, Configuration Management, JSON

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
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    Coursera

    Payment Controls and Approvals

    Skills you'll gain: Fraud detection, Financial Controls, Regulatory Documents, Auditing, Payment Processing and Collection, Accounting, Standard Accounting Practices, Internal Controls, Transaction Processing, Compliance Auditing, Verification And Validation, Document Control

    Beginner · Course · 1 - 4 Weeks

  • Status: New
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    U

    University of London

    The Authentic Communicator: Building Presence and Trust

    Skills you'll gain: Rapport Building, Emotional Intelligence, Personal Attributes, Verbal Communication Skills, Relationship Building, Non-Verbal Communication, Self-Awareness, Communication, Interpersonal Communications, Personal Development, Public Speaking, Executive Presence, Adaptability, Growth Mindedness

    Beginner · Course · 1 - 4 Weeks

  • Status: New
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    Coursera

    Procurement Document Control

    Skills you'll gain: File Management, Document Management, Document Control, Authorization (Computing), Auditing, Records Management, Compliance Auditing, Organizational Skills, Version Control, Procurement, Project Documentation, Data Governance, Vendor Contracts

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    G

    Google Cloud

    Reliable Google Cloud Infrastructure: Design and Process

    Skills you'll gain: Application Deployment, Cloud Infrastructure, CI/CD, Cloud Security, Service Level Agreement, Microservices, Google Cloud Platform, Network Architecture, Site Reliability Engineering, Cloud Computing Architecture, Kubernetes, Restful API, Cloud Storage, Cloud Computing, Key Performance Indicators (KPIs), DevOps, Virtual Networking, System Design and Implementation, Load Balancing, Disaster Recovery

    4.7
    Rating, 4.7 out of 5 stars
    ·
    7.2K reviews

    Advanced · Course · 1 - 3 Months

Searches related to customer service skills

customer service essentials: 20 skills for happy clients
communication skills for customer service
1…143144145…834

In summary, here are 10 of our most popular customer service skills courses

  • Build a Support Agent with Vercel AI SDK: Scrimba
  • Microsoft Word for Office 365 (Desktop or Online): Part 3 : Logical Operations
  • Getting Started with Jira: Coursera
  • Product Management: An Introduction: IBM
  • Business Model Canvas: A Tool for Entrepreneurs and Innovators (Project-Centered Course): Kennesaw State University
  • CSC: Secure Software Development and Implementation: CertNexus
  • Effective Management: Logical Operations
  • Implementing Open Policy Agent for Policy-Driven Control: Coursera
  • Payment Controls and Approvals: Coursera
  • The Authentic Communicator: Building Presence and Trust : University of London

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