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Customer Success Courses

Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.


Popular Customer Success Courses and Certifications


  • Status: Free Trial
    Free Trial
    U

    University of Maryland, College Park

    Digital Marketing Capstone

    Skills you'll gain: Marketing Budgets, Competitive Analysis, Customer Acquisition Management, Digital Marketing, Marketing Strategies, Social Media Campaigns, Customer Retention, Marketing Analytics, Marketing Effectiveness, Advertising Campaigns, Performance Metric, Customer Analysis, Data-Driven Decision-Making, Peer Review

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    P

    Packt

    Skills for a Modern Entrepreneur or Business Owner

    Skills you'll gain: Value Propositions, Emotional Intelligence, Business Planning, Financial Statements, Financial Acumen, Relationship Management, User Research, Target Audience, Business Marketing, Microsoft Excel, Marketing Strategies, Customer Acquisition Management, Content Marketing, Financial Analysis, Branding, Market Research, Social Media Strategy, Adaptability, Digital Marketing, Data Visualization

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Sustainable and Resilient Operations Management

    Skills you'll gain: Sustainable Design, Sustainable Business, Sustainable Engineering, Operations Management, Manufacturing Operations, Corporate Sustainability, Business Leadership, Climate Change Mitigation, Product Design, Environmental Resource Management, Waste Minimization, Environmental Management Systems, Manufacturing Processes, Digital Transformation, Emerging Technologies

    Build toward a degree

    4.7
    Rating, 4.7 out of 5 stars
    ·
    23 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    U

    UBITS

    Servicio al cliente desde el punto de vista logístico

    Skills you'll gain: Customer Service, Logistics, Order Delivery, Inventory Management System, Supply Chain, Customer experience improvement, Service Level, Marketing Operations, Operational Efficiency, Performance Measurement

    4.8
    Rating, 4.8 out of 5 stars
    ·
    20 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Applications of Software Architecture for Big Data

    Skills you'll gain: Database Management, Acceptance Testing, Web Applications, Microservices, Software Architecture, Software Engineering, Data Infrastructure, System Monitoring, Functional Requirement, Application Deployment, User Acceptance Testing (UAT), Application Development, Distributed Computing, Prototyping, Requirements Elicitation, Test Automation, Agile Product Development, Big Data, Data Analysis

    Build toward a degree

    3.5
    Rating, 3.5 out of 5 stars
    ·
    19 reviews

    Advanced · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    S

    SkillUp

    Intro to Lean Six Sigma and Project Identification Methods

    Skills you'll gain: Process Mapping, Lean Six Sigma, Six Sigma Methodology, Lean Methodologies, Process Analysis, Process Improvement, Risk Management, Continuous Improvement Process, Business Requirements, Customer Analysis, Key Performance Indicators (KPIs), Performance Measurement, Project Planning, Project Management, Root Cause Analysis

    4.8
    Rating, 4.8 out of 5 stars
    ·
    21 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    S

    Simplilearn

    Data Analytics with Python

    Skills you'll gain: Matplotlib, NumPy, Data Visualization, Python Programming, Pandas (Python Package), Data Analysis, Data Visualization Software, Scripting, Analytics, Data Manipulation, Real Time Data, Data Processing, Programming Principles, Data Transformation, Data Cleansing, Data Validation

    4.9
    Rating, 4.9 out of 5 stars
    ·
    22 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Maryland, College Park

    PMP Exam Prep: Managing People with Power Skills

    Skills you'll gain: Team Management, Team Building, Expectation Management, Stakeholder Analysis, Resource Management, Relationship Management

    4.6
    Rating, 4.6 out of 5 stars
    ·
    52 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Preview
    Preview
    T

    The University of Tokyo

    FoundX Startup School Course

    Skills you'll gain: Strategic Thinking, Entrepreneurship, Interviewing Skills, Design Thinking, Customer Insights, Ideation, User Feedback, User Research, Product Development, Presentations, Business Planning, Market Opportunities, Team Management, Fundraising, Product Management, Growth Strategies

    4.6
    Rating, 4.6 out of 5 stars
    ·
    9 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Preview
    Preview
    J

    Johns Hopkins University

    Artificial Intelligence for Breast Cancer Detection

    Skills you'll gain: Mammography, Artificial Intelligence, Medical Imaging, Image Analysis, Oncology, Diagnostic Radiology, Bayesian Network, Artificial Neural Networks, Radiography, Machine Learning, Model Evaluation, Epidemiology, Deep Learning

    4.6
    Rating, 4.6 out of 5 stars
    ·
    80 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    D

    Duke University

    Telehealth: Essentials, Teamwork, and Cardiopulmonary Exam

    Skills you'll gain: Telehealth, Patient Education And Counseling, Medical Telemetry, Teamwork, Patient Communication, Collaboration, Health Technology, Vital Signs, Health Assessment, Clinical Assessment, Patient Preparation, Health Informatics, Patient Treatment, Health Care, Health Systems, Telecommunications, Patient Evaluation, Care Management, Health Care Procedure and Regulation, Communication

    4.9
    Rating, 4.9 out of 5 stars
    ·
    30 reviews

    Beginner · Specialization · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    T

    Tecnológico de Monterrey

    Analíticas en Páginas Web

    Skills you'll gain: Web Analytics, Google Analytics, Search Engine Marketing, Marketing Analytics, Market Research, Digital Marketing, Analytical Skills, Online Advertising, Email Marketing, Customer Data Management, Analytics, Consumer Behaviour, Data Analysis, Customer Relationship Management, Advertising Campaigns

    4.9
    Rating, 4.9 out of 5 stars
    ·
    35 reviews

    Beginner · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular customer success courses

  • Digital Marketing Capstone: University of Maryland, College Park
  • Skills for a Modern Entrepreneur or Business Owner: Packt
  • Sustainable and Resilient Operations Management: University of Colorado Boulder
  • Servicio al cliente desde el punto de vista logístico: UBITS
  • Applications of Software Architecture for Big Data: University of Colorado Boulder
  • Intro to Lean Six Sigma and Project Identification Methods : SkillUp
  • Data Analytics with Python: Simplilearn
  • PMP Exam Prep: Managing People with Power Skills: University of Maryland, College Park
  • FoundX Startup School Course: The University of Tokyo
  • Artificial Intelligence for Breast Cancer Detection: Johns Hopkins University

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