Skills you'll gain: Customer Insights, ChatGPT, Generative AI, Prompt Engineering, Customer experience improvement, AI Enablement, Personalized Service, AI Workflows, Customer Service, Workflow Management, Self Service Technologies, Operational Efficiency, Automation, Analysis

Skills you'll gain: Microsoft Power Automate/Flow, Email Automation, Microsoft 365, Document Management, Workflow Management, Microsoft Power Platform, Business Process Automation, Productivity Software, Automation, Intranet

Skills you'll gain: User Interface and User Experience (UI/UX) Design, Interaction Design, Figma (Design Software), Wireframing, Usability, Web Content Accessibility Guidelines, User Centered Design, Web Design, Human Centered Design, User Flows, Prototyping, Mockups, Graphic Design

Skills you'll gain: ChatGPT, Personalized Service, Prompt Engineering, AI Personalization, Customer Communications Management, Customer Engagement, Generative AI, Customer Service, Target Audience, Customer experience improvement, Customer Support

Skills you'll gain: DeepSeek API, Deepseek, AI Workflows, Agentic Workflows, AI Enablement, Retrieval-Augmented Generation, Embeddings, Program Development, Model Deployment

Skills you'll gain: Supply Chain Management, Supply Chain Planning, Transportation, Supply Chain, and Logistics, Operational Efficiency, Inventory Management System, Customer Demand Planning, Generative AI, Logistics, Forecasting, Operational Analysis, Business Ethics, Artificial Intelligence, Emerging Technologies, Predictive Analytics, Automation

Skills you'll gain: Generative AI, Campaign Management, Social Media Marketing, Social Media, Content Creation, Innovation, Marketing Automation, Social Media Campaigns, Prompt Engineering, Instagram, Customer Engagement, Advertising Campaigns, Data Analysis

Skills you'll gain: API Design, Restful API, Application Programming Interface (API), Test Automation, Data Mapping, Application Deployment, Cloud Deployment, Salesforce, Robotic Process Automation, Business Process Automation, Software Testing, Data Integration, API Testing, Architectural Design, Software Development Tools, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML)

Skills you'll gain: Manufacturing Processes, Equipment Design, Manufacturing and Production, Systems Of Measurement, Process Analysis, Process Control, Materials science, Laboratory Testing, Safety Training

Skills you'll gain: Web Content Accessibility Guidelines, Usability, Usability Testing, Web Design, Web Development Tools, Test Tools, Web Development, Customer Service

Skills you'll gain: Statistics, Regression Analysis, Probability, Statistical Hypothesis Testing, Probability Distribution, Statistical Analysis, Statistical Inference, Sampling (Statistics), Combinatorics

Skills you'll gain: Blockchain, Development Environment, Software Development Tools, Application Deployment, Transaction Processing, Application Design, Front-End Web Development, Cloud Development, Event-Driven Programming, Development Testing, Javascript