• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Service Skills

Results for "customer service skills"


  • Status: New
    New
    A

    Alex Genadinik

    How To Create A Great Marketing Plan And Marketing Strategy

    Skills you'll gain: Marketing Planning, Marketing Strategies, Advertising, Marketing Effectiveness, Marketing, Customer Acquisition Management, Growth Strategies, Business Marketing, Digital Advertising, Content Marketing, Target Market, Digital Marketing, Email Marketing

    Mixed · Course · 1 - 3 Months

  • Status: New
    New
    P

    Packt

    Blender Beginner's Bootcamp

    Skills you'll gain: 3D Assets, 3D Modeling, Visualization (Computer Graphics), Computer Graphics, Animations, Simulations

    Beginner · Course · 3 - 6 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Master Java Build Tools for ML Projects

    Skills you'll gain: Build Tools, CI/CD, Software Development Tools, Java, Gradle, Apache Maven, MLOps (Machine Learning Operations), Package and Software Management, Dependency Analysis

    Advanced · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    A

    Alex Genadinik

    Find Sustained, Intrinsic Self Motivation - Latest Research

    Skills you'll gain: Team Motivation, Self-Motivation, Motivational Skills, Goal Setting, Leadership and Management, Initiative and Leadership, Productivity, Employee Engagement, Personal Development, Self-Awareness, Mindfulness

    Mixed · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Preview
    Preview
    S

    Scrimba

    Build a Support Agent with Vercel AI SDK

    Skills you'll gain: OpenAI API, LLM Application, Vector Databases, Generative AI Agents, Tool Calling, Embeddings, Retrieval-Augmented Generation, Prompt Patterns, Artificial Intelligence and Machine Learning (AI/ML), Generative AI, Prompt Engineering, Agentic systems, Large Language Modeling, TypeScript, Responsible AI, Software Development, Real Time Data, Web Scraping, Software Design Patterns

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    A

    Arizona State University

    Teach English Now! Capstone Project 1

    Skills you'll gain: Verbal Communication Skills, Public Speaking, Grammar, Vocabulary

    4.9
    Rating, 4.9 out of 5 stars
    ·
    2.5K reviews

    Mixed · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Procurement & Sourcing Operations

    Skills you'll gain: Request for Proposal, Request For Quotation (RFQ), Strategic Sourcing, Document Management, Supplier Management, Purchasing, Procurement, Business Writing, Cost Benefit Analysis, Vendor Management, Business Communication, Market Research, Cost Management, Risk Analysis, Spreadsheet Software, Workflow Management, Financial Analysis, Data-Driven Decision-Making, Contract Compliance, Data Analysis

    Intermediate · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    U

    University of California, Irvine

    Perfect Tenses and Modals

    Skills you'll gain: Grammar, English Language, Language Learning, Writing, Vocabulary

    4.8
    Rating, 4.8 out of 5 stars
    ·
    3.9K reviews

    Intermediate · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Building Your First AI Agent with OpenAI

    Skills you'll gain: Generative AI Agents, Agentic systems, OpenAI API, AI Workflows, Performance Tuning, Real Time Data, Tool Calling, Prompt Engineering, Application Programming Interface (API), Business Logic, Software Architecture, Systems Integration, Context Management, Application Security

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    L

    Logical Operations

    PCAP: Modules, Packages, and Exception Handling

    Skills you'll gain: Package and Software Management, Program Development, Python Programming, Integrated Development Environments, Software Development, Debugging, Computer Programming, Programming Principles

    Mixed · Course · 1 - 4 Weeks

  • Status: New
    New
    S

    Starweaver

    Generative AI: Transform Your Management Consulting

    Skills you'll gain: Responsible AI, Management Consulting, Business Consulting, Anthropic Claude, Process Mapping, Data Ethics, Google Gemini, Generative AI, Artificial Intelligence, Process Improvement and Optimization, Process Analysis, ChatGPT, Predictive Modeling, Microsoft Copilot, Business Analytics, Presentations, Prompt Engineering, Data Analysis, Change Management, Quality Assurance

    Intermediate · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    A

    Alex Genadinik

    Personal Development And Business Productivity

    Skills you'll gain: Empathy, Strategic Decision-Making, Productivity, Self-Motivation, Time Management, Stress Management, Self-Discipline, Creativity, Mental Concentration, Growth Mindedness, Empathy & Emotional Intelligence, Data-Driven Decision-Making, Emotional Intelligence, Strategic Prioritization, Personal Development, Ingenuity, Open Mindset, Critical Thinking, Resilience, Business Leadership

    Beginner · Specialization · 3 - 6 Months

Searches related to customer service skills

customer service essentials: 20 skills for happy clients
communication skills for customer service
1…165166167…834

In summary, here are 10 of our most popular customer service skills courses

  • How To Create A Great Marketing Plan And Marketing Strategy: Alex Genadinik
  • Blender Beginner's Bootcamp: Packt
  • Master Java Build Tools for ML Projects: Coursera
  • Find Sustained, Intrinsic Self Motivation - Latest Research: Alex Genadinik
  • Build a Support Agent with Vercel AI SDK: Scrimba
  • Teach English Now! Capstone Project 1: Arizona State University
  • Procurement & Sourcing Operations: Coursera
  • Perfect Tenses and Modals: University of California, Irvine
  • Building Your First AI Agent with OpenAI: Coursera
  • PCAP: Modules, Packages, and Exception Handling: Logical Operations

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • English Speaking
  • Generative AI (GenAI)
  • Microsoft Excel
  • Microsoft Power BI
  • Project Management
  • Python

Certificates & Programs

  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM Data Analyst Certificate
  • IBM Data Science Certificate
  • Machine Learning Certificate
  • Microsoft Power BI Data Analyst Certificate
  • UI / UX Design Certificate

Industries & Careers

  • Business
  • Computer Science
  • Data Science
  • Education & Teaching
  • Engineering
  • Finance
  • Healthcare
  • Human Resources (HR)
  • Information Technology (IT)
  • Marketing

Career Resources

  • Career Aptitude Test
  • Examples of Strengths and Weaknesses for Job Interviews
  • High-Income Skills to Learn
  • How Does Cryptocurrency Work?
  • How to Highlight Duplicates in Google Sheets
  • How to Learn Artificial Intelligence
  • Popular Cybersecurity Certifications
  • Preparing for the PMP Certification
  • Signs You Will Get the Job After an Interview
  • What Is Artificial Intelligence?

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Share your Coursera learning story

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok