Skills you'll gain: Incident Response, Vulnerability Management, Continuous Monitoring, Digital Forensics, Public Key Infrastructure, Security Management, Business Continuity Planning, Cryptography, Endpoint Security, Disaster Recovery, Computer Security Incident Management, Encryption, Network Security, Authentications, Mobile Security, OSI Models, System Monitoring, Security Controls, Security Strategy, Risk Analysis

Skills you'll gain: Technical Documentation, Technical Writing, Document Management, Writing, Microsoft Office, Concision, Editing, Business Writing

Skills you'll gain: Canva (Software), Storytelling, Content Creation, Multimedia, Design Elements And Principles, Design, Graphic and Visual Design Software, Photo Editing

Skills you'll gain: Loyalty Programs, Customer Retention, E-Commerce, Customer Relationship Management, Web Analytics, Digital Marketing, Product Improvement, Email Marketing, Marketing Analytics, Customer Insights, Portfolio Management, Generative AI Agents, Performance Metric

Skills you'll gain: Linux Servers, User Accounts, Linux Administration, Lightweight Directory Access Protocols, Group Policy, Server Administration, Performance Tuning, Systems Administration, System Configuration, Identity and Access Management, Open Source Technology, Authentications

Skills you'll gain: Dynamic Host Configuration Protocol (DHCP), Network Performance Management, Network Administration, Network Troubleshooting, Linux Servers, Interoperability, General Networking, Network Infrastructure, System Configuration, Network Protocols, Software Installation

Skills you'll gain: Sales Pipelines, Customer Retention, Sales Prospecting, Sales Process, Lead Generation, Customer Relationship Management, Sales Strategy, Customer Relationship Management (CRM) Software, Sales, Sales Management, Selling Techniques, Customer Acquisition Management

Skills you'll gain: Compensation Analysis, Compensation Management, Compensation Strategy, Compensation and Benefits, Benefits Administration, Labor Compliance, Regulatory Compliance, Human Resource Strategy, Communication Strategies, Benchmarking, Equities

Skills you'll gain: Prompt Engineering, Customer Retention, Customer Acquisition Management, User Feedback, Responsible AI, Customer Service, Customer experience strategy (CX), Customer Success Management, Customer Engagement, Generative AI, Customer Support, Customer Analysis, AI Personalization, ChatGPT, Anthropic Claude, Artificial Intelligence, Business Process Automation, Data-Driven Decision-Making, Automation, Predictive Analytics

Skills you'll gain: Root Cause Analysis, Six Sigma Methodology, Quality Management, Kaizen Methodology, Lean Methodologies, Process Improvement, Pareto Chart, Quality Control, Statistical Process Controls, Data Analysis, Corrective and Preventive Action (CAPA), Microsoft Excel, Diagram Design

Skills you'll gain: Customer experience strategy (CX), Service Design, Design Thinking, Change Management, Process Mapping, Key Performance Indicators (KPIs), Customer Service, Hospitality Management, Hospitality, Customer Analysis, Innovation, Corporate Sustainability, Continuous Improvement Process, Feasibility Studies, Digital Transformation, Collaboration

Skills you'll gain: HubSpot CRM, Team Building, Customer Relationship Management (CRM) Software, Team Management, Business Reporting, Marketing Automation, Email Marketing, Customer Data Management, Sales Enablement, Marketing, Customer Service