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Customer Success Courses

Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.


Popular Customer Success Courses and Certifications


  • G

    Google Cloud

    Encoder-Decoder Architecture

    Skills you'll gain: Model Deployment, Keras (Neural Network Library), Tensorflow, Recurrent Neural Networks (RNNs), Generative Model Architectures, Machine Learning Methods, Artificial Neural Networks

    4.3
    Rating, 4.3 out of 5 stars
    ·
    51 reviews

    Advanced · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Michigan

    Human Capital: Strategic HR and Managing Talent

    Skills you'll gain: Human Capital, Human Resource Strategy, Change Management, Talent Management, Organizational Strategy, HR Tech, Crisis Management, Talent Acquisition, Workforce Development, Team Management, Leadership Development, People Analytics, Leadership, Cultural Diversity, Mentorship

    4.8
    Rating, 4.8 out of 5 stars
    ·
    39 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    Universidad de los Andes

    Integración y preparación de datos

    Skills you'll gain: Data Integration, Data Literacy, Data Quality, Exploratory Data Analysis, Data Preprocessing, Data Transformation, Data Cleansing, Data Manipulation, Jupyter, Data Compilation, Data Visualization, Data Analysis, Data-Driven Decision-Making, Data Science, Data Management, Pandas (Python Package), Predictive Modeling, Python Programming

    4.9
    Rating, 4.9 out of 5 stars
    ·
    104 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    S

    Saïd Business School, University of Oxford

    Designing the Future of Finance

    Skills you'll gain: FinTech, Financial Inclusion, Financial Services, Mobile Banking, Banking Services, Data Sharing, Financial Regulation, Application Programming Interface (API), Financial Data, Banking, Payment Systems, International Finance, Retail Banking, API Design, Finance, Interoperability, Open Source Technology, Strategic Thinking, Data Access, General Data Protection Regulation (GDPR)

    4.5
    Rating, 4.5 out of 5 stars
    ·
    20 reviews

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    D

    Duke University

    Telehealth: Essentials, Teamwork, and Dermatology

    Skills you'll gain: Telehealth, Teamwork, Patient Communication, Collaboration, Medical Imaging, Patient Evaluation, Health Technology, Vital Signs, Health Assessment, Patient Preparation, Patient Coordination, Clinical Assessment, Patient Education And Counseling, Patient-centered Care, Patient Treatment, Patient Flow, Health Care, Telecommunications, Care Management, Communication

    4.9
    Rating, 4.9 out of 5 stars
    ·
    33 reviews

    Beginner · Specialization · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Glasgow

    Strategic Business Leadership

    Skills you'll gain: Strategic Leadership, Business Transformation, Digital Transformation, Business Leadership, Innovation, Market Research, Cross-Functional Collaboration, Organizational Leadership, Leadership Development, Business Strategy, Leadership, Strategic Decision-Making, Organizational Strategy, Business Planning, Leadership and Management, Competitive Analysis, Corporate Strategy, Business Modeling, Business Management, Organizational Change

    4.8
    Rating, 4.8 out of 5 stars
    ·
    17 reviews

    Intermediate · Specialization · 1 - 3 Months

  • C

    Coursera

    Object Localization with TensorFlow

    Skills you'll gain: Tensorflow, Keras (Neural Network Library), Data Synthesis, Convolutional Neural Networks, Image Analysis, Computer Vision, Artificial Neural Networks, Model Evaluation, Applied Machine Learning, Deep Learning, Machine Learning, Python Programming

    4.3
    Rating, 4.3 out of 5 stars
    ·
    117 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    E

    Emory University

    Capstone: Making the Case for AI

    Skills you'll gain: Generative AI, Customer experience improvement, AI Personalization, Marketing Effectiveness, Marketing Strategies, AI Enablement, Marketing Analytics, Customer Insights, Content Creation, Customer Engagement, Artificial Intelligence

    4.4
    Rating, 4.4 out of 5 stars
    ·
    7 reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    S

    Starweaver

    Cross Functional Collaboration

    Skills you'll gain: Constructive Feedback, Cross-Functional Team Leadership

    4.7
    Rating, 4.7 out of 5 stars
    ·
    117 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Pearson

    Cisco Certified Support Technician IT Support - 100-140

    Skills you'll gain: Cyber Threat Intelligence, Malware Protection, Peripheral Devices, Personally Identifiable Information, Remote Access Systems, Hardware Troubleshooting, Threat Detection, Desktop Support, Threat Management, Help Desk Support, Network Support, Cloud Services, Cybersecurity, Mac OS, Computer Hardware, Microsoft Windows, Technical Support and Services, Electrical Safety, IT Management, Cloud Security

    4.7
    Rating, 4.7 out of 5 stars
    ·
    15 reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: Preview
    Preview
    E

    EDUCBA

    Overview of Automotive SPICE

    Skills you'll gain: Process Driven Development, Software Quality Assurance, Process Management, Software Development, Embedded Software, Verification And Validation, Software Development Life Cycle, Systems Development Life Cycle, Configuration Management, Requirements Analysis, Risk Management Framework, Change Requests, Quality Control, Continuous Monitoring

    4.5
    Rating, 4.5 out of 5 stars
    ·
    69 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    H

    H2O.ai

    H2O.ai Agents : From Theory to Practice

    Skills you'll gain: Agentic Workflows, AI Workflows, Generative AI Agents, AI Orchestration, LLM Application, OpenAI, Agentic systems, AI Enablement, ChatGPT, Model Deployment, Generative AI, Artificial Intelligence, Decision Support Systems, Data Integration

    4.4
    Rating, 4.4 out of 5 stars
    ·
    50 reviews

    Intermediate · Course · 1 - 3 Months

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In summary, here are 10 of our most popular customer success courses

  • Encoder-Decoder Architecture: Google Cloud
  • Human Capital: Strategic HR and Managing Talent: University of Michigan
  • Integración y preparación de datos: Universidad de los Andes
  • Designing the Future of Finance: Saïd Business School, University of Oxford
  • Telehealth: Essentials, Teamwork, and Dermatology: Duke University
  • Strategic Business Leadership: University of Glasgow
  • Object Localization with TensorFlow: Coursera
  • Capstone: Making the Case for AI: Emory University
  • Cross Functional Collaboration : Starweaver
  • Cisco Certified Support Technician IT Support - 100-140: Pearson

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