Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.
Emory University
Skills you'll gain: Marketing Channel, Marketing Effectiveness, Wholesaling, Market Dynamics, Revenue Management, Strategic Marketing, Business Marketing, Compensation Management, Compensation Analysis, Supply Chain, Gap Analysis, Consumer Behaviour, Case Studies, Demand Planning, Process Optimization, Coordination, Analysis
Intermediate · Course · 1 - 4 Weeks
Northeastern University
Skills you'll gain: Healthcare Industry Knowledge, Health Systems, Health Informatics, Value-Based Care, Organizational Change, Change Management, Health Care, Health Technology, Patient-centered Care, Consumer Behaviour, Payment Systems, Emerging Technologies
Beginner · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Microsoft Copilot, Sales Enablement, Prompt Engineering, Sales Development, Sales, Sales Operations, Sales Strategy, General Sales Practices, Sales Process, Sales Support, Sales Presentations, Sales Presentation, AI Product Strategy, Marketing Collateral, Overcoming Objections, Prompt Engineering Tools, Taking Meeting Minutes, Meeting Facilitation, Email Automation, Microsoft Teams
Beginner · Course · 1 - 4 Weeks

Maven Analytics
Skills you'll gain: Microsoft Copilot, Microsoft Excel, Pivot Tables And Charts, Excel Formulas, People Analytics, Data Manipulation, Data Analysis, Data Wrangling, Data Visualization, Artificial Intelligence, Generative AI, Prompt Engineering
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: AI Product Strategy, Generative AI, Strategic Thinking, AI Enablement, Business Strategies, Business Strategy, Customer experience strategy (CX), Customer experience improvement, Value Propositions, Case Studies, Large Language Modeling
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Identity and Access Management, Cloud Services, Microsoft Azure, Microsoft Teams, Collaborative Software, IT Security Architecture, Security Controls, Endpoint Security, Cloud Solutions, Microsoft Intune (Mobile Device Management Software), Zero Trust Network Access, Microsoft Office, User Provisioning, Cloud Computing, Cloud Deployment, Azure Active Directory, Role-Based Access Control (RBAC), Data Loss Prevention, Information Privacy
Beginner · Course · 3 - 6 Months

HubSpot Academy
Skills you'll gain: Sales Presentation, Sales Presentations, Prospecting and Qualification, Persona Development, Sales Strategy, Inside Sales, Sales Process, Sales, Sales Prospecting, Lead Generation, Customer Analysis, Email Automation, Personalized Service, Needs Assessment, Prioritization, Customer Engagement
Beginner · Course · 1 - 3 Months

Packt
Skills you'll gain: Delegation Skills, Productivity, Supervision, Team Leadership, Team Performance Management, Team Building, Management Training And Development, Team Management, Leadership, Leadership Development, Overcoming Objections, Staff Management, Follow Through, Coordinating, Overcoming Obstacles, Empowerment, Accountability Frameworks, Expectation Management
Intermediate · Course · 1 - 4 Weeks
STARWEAVER
Skills you'll gain: Procurement, Strategic Sourcing, Legal Risk, Public Administration, Governance, Digital Transformation, Risk Management, Risk Mitigation, Sustainable Development, Business Ethics, Public Policies, Risk Analysis, Compliance Management, Mitigation, Ethical Standards And Conduct, Law, Regulation, and Compliance, Fraud detection, Regulatory Compliance, Stakeholder Engagement
Intermediate · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Market Dynamics, Business Economics, Business, Economics, Business Operations, Supply And Demand, Operations, Business Strategy, Market Analysis, Competitive Analysis, Consumer Behaviour, Revenue Management, Entrepreneurship, Decision Making
Beginner · Course · 1 - 4 Weeks

Simplilearn
Skills you'll gain: Lean Six Sigma, Process Mapping, Statistical Process Controls, Six Sigma Methodology, Process Flow Diagrams, Process Analysis, Lean Methodologies, Lean Manufacturing, Kaizen Methodology, Statistical Analysis, Quality Improvement, Statistical Methods, Quality Monitoring, Process Improvement, Process Capability, Process Improvement and Optimization, Quality Management, Continuous Quality Improvement (CQI), Project Management, Process Optimization
Beginner · Course · 1 - 3 Months

University of Virginia
Skills you'll gain: Marketing Analytics, Marketing Effectiveness, Data-Driven Marketing, Marketing Planning, Data-Driven Decision-Making, Marketing Strategies, Marketing, Customer Analysis, Brand Management, Web Analytics, Analytics, Campaign Planning, Branding, Brand Awareness, Regression Analysis, Return On Investment, Consumer Behaviour, Statistical Analysis, Correlation Analysis, Online Advertising
Beginner · Course · 1 - 3 Months