Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.

Skills you'll gain: Microsoft Excel, Data Presentation, Data Storytelling, Predictive Modeling, Data Visualization Software, Data Synthesis, Spreadsheet Software, Microsoft Copilot, Excel Formulas, Dashboard, Predictive Analytics, Data Analysis, Report Writing, Data-Driven Decision-Making, Forecasting, Prompt Engineering, Data Manipulation, Data Transformation, Trend Analysis, Data Cleansing
Beginner · Course · 1 - 3 Months

Kotter
Skills you'll gain: Organizational Change, Change Management, Business Transformation, Leadership and Management, Organizational Structure, Organizational Leadership, People Management, Industrial and Organizational Psychology, Leadership Development, Leadership, Drive Engagement, Stakeholder Engagement, Diversity and Inclusion, Lifelong Learning
Beginner · Course · 1 - 4 Weeks

Scrimba
Skills you'll gain: Open Source Technology, LLM Application, Responsible AI, Generative AI, Web Applications, Large Language Modeling, Artificial Intelligence
Intermediate · Course · 1 - 4 Weeks

University of London
Skills you'll gain: Financial Statements, Business Planning, Organizational Structure, Financial Analysis, Business Strategy, International Finance, Target Market, Market Research, Global Marketing, Operating Cost, Consumer Behaviour, Cost Accounting, Management Accounting, Market Analysis
Mixed · Course · 1 - 3 Months

Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Sales Process, Sales Pipelines, Customer Relationship Management, Closing (Sales), Sales Strategy, Organizational Skills, Sales Management, Relationship Management, Statistical Analysis
Beginner · Guided Project · Less Than 2 Hours

University of Colorado System
Skills you'll gain: Curriculum Development, Education and Training, Workplace inclusivity, Advocacy, School Counseling, Student Support and Services, Diversity Awareness, Diversity Equity and Inclusion Initiatives, Lifelong Learning, Cultural Responsiveness, Social Justice, Community Development
Beginner · Course · 1 - 3 Months

Dartmouth College
Skills you'll gain: Digital Transformation, Business Transformation, Customer experience strategy (CX), Business Technologies, Technology Strategies, Data Ethics, Internet Of Things, Emerging Technologies, Automation, Case Studies, Technology Solutions, Cloud Computing, Law, Regulation, and Compliance, Business Strategy, Cybersecurity, Business Ethics, Artificial Intelligence, Predictive Analytics
Beginner · Course · 1 - 3 Months

Skills you'll gain: Power BI, Data Transformation, Data Manipulation, Data Cleansing, Feature Engineering, Data Integration, Predictive Modeling, Data Quality
Beginner · Guided Project · Less Than 2 Hours

HubSpot Academy
Skills you'll gain: Sales Enablement, Prospecting and Qualification, Sales Strategy, Sales, Target Audience, Sales Process, Customer Success Management, Content Strategy, Content Creation, Service Level Agreement, Meeting Facilitation, Goal Setting, Business Writing
Beginner · Course · 1 - 3 Months

Birla Institute of Technology & Science, Pilani
Skills you'll gain: Microarchitecture, Computer Architecture, Computer Systems, Computer Engineering, Programming Principles, Computational Logic, Systems Architecture, Computer Hardware, Embedded Systems, Algorithms
Beginner · Course · 1 - 3 Months

LearnKartS
Skills you'll gain: Salesforce, Data Import/Export, Customer Relationship Management, Data Management, Dashboard, System Configuration, Workflow Management, Data Validation, Cloud Computing, Business Reporting, Business Process Automation, Data Integrity, User Accounts, Administration, Role-Based Access Control (RBAC), Data Security
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Generative AI Agents, Responsible AI, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Agentic systems, OpenAI, Automation, ChatGPT, LLM Application, Prompt Engineering Tools, LangChain, Data Ethics, Tool Calling, Generative AI, Business Process Automation, Large Language Modeling, Performance Testing, Innovation
Intermediate · Course · 1 - 4 Weeks