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  • Customer Insights

Customer Insights Courses

Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.


Popular Customer Insights Courses and Certifications


  • Status: Free Trial
    Free Trial
    M

    Microsoft

    Data Analysis and Visualization with Generative AI in Excel

    Skills you'll gain: Microsoft Excel, Data Presentation, Data Storytelling, Predictive Modeling, Data Visualization Software, Data Synthesis, Spreadsheet Software, Microsoft Copilot, Excel Formulas, Dashboard, Predictive Analytics, Data Analysis, Report Writing, Data-Driven Decision-Making, Forecasting, Prompt Engineering, Data Manipulation, Data Transformation, Trend Analysis, Data Cleansing

    4.8
    Rating, 4.8 out of 5 stars
    ·
    9 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    K

    Kotter

    The 4 Core Change Principles

    Skills you'll gain: Organizational Change, Change Management, Business Transformation, Leadership and Management, Organizational Structure, Organizational Leadership, People Management, Industrial and Organizational Psychology, Leadership Development, Leadership, Drive Engagement, Stakeholder Engagement, Diversity and Inclusion, Lifelong Learning

    4.7
    Rating, 4.7 out of 5 stars
    ·
    18 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    S

    Scrimba

    Open-source AI Models

    Skills you'll gain: Open Source Technology, LLM Application, Responsible AI, Generative AI, Web Applications, Large Language Modeling, Artificial Intelligence

    4.8
    Rating, 4.8 out of 5 stars
    ·
    31 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of London

    International Business Capstone

    Skills you'll gain: Financial Statements, Business Planning, Organizational Structure, Financial Analysis, Business Strategy, International Finance, Target Market, Market Research, Global Marketing, Operating Cost, Consumer Behaviour, Cost Accounting, Management Accounting, Market Analysis

    4.7
    Rating, 4.7 out of 5 stars
    ·
    113 reviews

    Mixed · Course · 1 - 3 Months

  • C

    Coursera

    Crie seu primeiro funil de conversão e CRM com Hubspot

    Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Sales Process, Sales Pipelines, Customer Relationship Management, Closing (Sales), Sales Strategy, Organizational Skills, Sales Management, Relationship Management, Statistical Analysis

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Preview
    Preview
    U

    University of Colorado System

    Queering the Schoolhouse: LGBTQ+ Inclusion for Educators

    Skills you'll gain: Curriculum Development, Education and Training, Workplace inclusivity, Advocacy, School Counseling, Student Support and Services, Diversity Awareness, Diversity Equity and Inclusion Initiatives, Lifelong Learning, Cultural Responsiveness, Social Justice, Community Development

    4.7
    Rating, 4.7 out of 5 stars
    ·
    143 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    D

    Dartmouth College

    Fundamentals of Digital Transformation

    Skills you'll gain: Digital Transformation, Business Transformation, Customer experience strategy (CX), Business Technologies, Technology Strategies, Data Ethics, Internet Of Things, Emerging Technologies, Automation, Case Studies, Technology Solutions, Cloud Computing, Law, Regulation, and Compliance, Business Strategy, Cybersecurity, Business Ethics, Artificial Intelligence, Predictive Analytics

    4.9
    Rating, 4.9 out of 5 stars
    ·
    23 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free
    Free
    C

    Coursera

    PowerBI for Beginners: Data transformation

    Skills you'll gain: Power BI, Data Transformation, Data Manipulation, Data Cleansing, Feature Engineering, Data Integration, Predictive Modeling, Data Quality

    4.8
    Rating, 4.8 out of 5 stars
    ·
    18 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    H

    HubSpot Academy

    Habilitación de ventas

    Skills you'll gain: Sales Enablement, Prospecting and Qualification, Sales Strategy, Sales, Target Audience, Sales Process, Customer Success Management, Content Strategy, Content Creation, Service Level Agreement, Meeting Facilitation, Goal Setting, Business Writing

    Beginner · Course · 1 - 3 Months

  • B

    Birla Institute of Technology & Science, Pilani

    Introduction to Computing Systems

    Skills you'll gain: Microarchitecture, Computer Architecture, Computer Systems, Computer Engineering, Programming Principles, Computational Logic, Systems Architecture, Computer Hardware, Embedded Systems, Algorithms

    4.4
    Rating, 4.4 out of 5 stars
    ·
    7 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    L

    LearnKartS

    Salesforce Fundamentals and Setup

    Skills you'll gain: Salesforce, Data Import/Export, Customer Relationship Management, Data Management, Dashboard, System Configuration, Workflow Management, Data Validation, Cloud Computing, Business Reporting, Business Process Automation, Data Integrity, User Accounts, Administration, Role-Based Access Control (RBAC), Data Security

    4.7
    Rating, 4.7 out of 5 stars
    ·
    6 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Coursera

    Building AI Agents: Automation and NLP Foundations

    Skills you'll gain: Generative AI Agents, Responsible AI, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Agentic systems, OpenAI, Automation, ChatGPT, LLM Application, Prompt Engineering Tools, LangChain, Data Ethics, Tool Calling, Generative AI, Business Process Automation, Large Language Modeling, Performance Testing, Innovation

    4.6
    Rating, 4.6 out of 5 stars
    ·
    24 reviews

    Intermediate · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular customer insights courses

  • Data Analysis and Visualization with Generative AI in Excel: Microsoft
  • The 4 Core Change Principles: Kotter
  • Open-source AI Models: Scrimba
  • International Business Capstone: University of London
  • Crie seu primeiro funil de conversão e CRM com Hubspot: Coursera
  • Queering the Schoolhouse: LGBTQ+ Inclusion for Educators: University of Colorado System
  • Fundamentals of Digital Transformation: Dartmouth College
  • PowerBI for Beginners: Data transformation: Coursera
  • Habilitación de ventas: HubSpot Academy
  • Introduction to Computing Systems: Birla Institute of Technology & Science, Pilani

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