• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Insights

Customer Insights Courses

Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.


Popular Customer Insights Courses and Certifications


  • Status: Free Trial
    Free Trial
    F

    Fundação Instituto de Administração

    Fundamentos da Gestão do Sucesso do Cliente

    Skills you'll gain: Customer Success Management, Relationship Building, Customer experience strategy (CX), Customer Retention, Agile Methodology, Customer Engagement, Customer Data Management, Customer Relationship Management, Consultative Approaches, Customer Insights, Market Analysis, Software As A Service, Business Modeling, Organizational Structure, Business Relationship Management, Target Audience, Value Propositions, Solution Delivery, Business Analysis, Web Analytics

    4.8
    Rating, 4.8 out of 5 stars
    ·
    60 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    F

    Fractal Analytics

    Generative AI for Business - A Leaders' Handbook

    Skills you'll gain: Generative AI, AI Product Strategy, Generative Adversarial Networks (GANs), Business Leadership, Responsible AI, Key Performance Indicators (KPIs), Customer experience improvement, Corporate Strategy, Strategic Decision-Making, Data Ethics, Business Ethics, Customer Engagement, Governance

    4.3
    Rating, 4.3 out of 5 stars
    ·
    35 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Colorado System

    Easing Physical Symptoms: It's Not Just Hospice Anymore

    Skills you'll gain: Pain Management, Hospice, Patient Evaluation, Respiratory Care, Psychiatric Assessments, Clinical Assessment, Caregiving, Mental Health Diseases and Disorders, Patient Education And Counseling, Geriatrics, Nutrition and Diet, Pharmacology

    4.9
    Rating, 4.9 out of 5 stars
    ·
    89 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Preview
    Preview
    U

    University of California, Santa Cruz

    GetVirtual: How to Launch Your Online Business

    Skills you'll gain: Business Communication, Entrepreneurship, Social Media Marketing, Search Engine Optimization, Web Design and Development, Marketing, Workflow Management, Business Planning, E-Commerce, Project Management, Business Strategy, Business Process, Branding, Invoicing, Customer Relationship Management

    4
    Rating, 4 out of 5 stars
    ·
    8 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    S

    Simplilearn

    AI-Powered Software Development Certification

    Skills you'll gain: Prompt Engineering, AI Personalization, AI Security, Generative AI, Infrastructure as Code (IaC), Legal Risk, Requirements Analysis, Test Tools, Software Testing, ChatGPT, Risk Analysis, Sprint Planning, Software Development Tools, Software Development Life Cycle, User Interface and User Experience (UI/UX) Design, Automation, Software Documentation, Artificial Intelligence, Software Architecture, Software Development Methodologies

    4.4
    Rating, 4.4 out of 5 stars
    ·
    21 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Preview
    Preview
    J

    Johns Hopkins University

    Introduction to AI: Key Concepts and Applications

    Skills you'll gain: AI Enablement, Model Evaluation, Performance Metric, Artificial Intelligence and Machine Learning (AI/ML), Strategic Leadership, Responsible AI, Machine Learning Algorithms, Data Quality, Model Deployment, Machine Learning, Algorithms, Classification Algorithms, Artificial Neural Networks, Decision Tree Learning, Random Forest Algorithm, Resource Utilization, System Requirements, Data Management

    4.8
    Rating, 4.8 out of 5 stars
    ·
    24 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    L

    L&T EduTech

    Project - Monitoring and Control

    Skills you'll gain: Stakeholder Management, Project Risk Management, Environment Health And Safety, Quality Management, Procurement, Communication Strategies, Risk Management, Project Controls, Stakeholder Communications, Subcontracting, Supplier Management, Quality Improvement, Stakeholder Analysis, Earned Value Management, Performance Measurement, Variance Analysis

    4.7
    Rating, 4.7 out of 5 stars
    ·
    24 reviews

    Advanced · Course · 1 - 4 Weeks

  • C

    Coursera

    Test Accessibility of Your Design with WAVE

    Skills you'll gain: Web Content Accessibility Guidelines, Usability, Usability Testing, Web Design, Web Development Tools, Test Tools, Web Development, Customer Service

    4.4
    Rating, 4.4 out of 5 stars
    ·
    30 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • L

    LearnQuest

    Data Processing with Azure

    Skills you'll gain: Microsoft Azure, Big Data, Data Processing, Analytics, Data Pipelines, Databricks, Apache Spark, Business Intelligence, Data Analysis, Data Integration, Data Warehousing, Extract, Transform, Load, Real Time Data, Data Transformation, Scheduling, Data Storage

    3.7
    Rating, 3.7 out of 5 stars
    ·
    67 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    S

    Siemens

    Expedite – Skills for Industry: Industry Foundations

    Skills you'll gain: Product Lifecycle Management, Digital Transformation, Business Communication, Business Acumen, Customer Service, Cost Benefit Analysis, Product Management, Financial Acumen, Customer experience strategy (CX), Stakeholder Communications, New Product Development, Cross-Functional Collaboration, Communication, Business, Innovation, Strategic Decision-Making

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    Mastering Logistics & Supply Chain Strategy Skills

    Skills you'll gain: Supply Chain, Logistics, Supply Chain Management, Logistics Management, Supply Chain Planning, Performance Measurement, Transportation Operations, Operations Management, Sustainable Business, Supply Chain Systems, Customer Relationship Building, Corporate Sustainability, E-Commerce, Systems Thinking, Business Planning, Market Analysis, Process Design, Business, Cost Management, Business Administration

    4.7
    Rating, 4.7 out of 5 stars
    ·
    53 reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    L

    L&T EduTech

    Infrastructure for Transportation Systems

    Skills you'll gain: Construction Engineering, Civil Engineering, Construction, Building Services Engineering, Civil and Architectural Engineering, HVAC, Traffic Flow Optimization, Transportation Operations, Architecture and Construction, Electrical Systems, Construction Management, Public Works, Engineering Software, Engineering Design Process, Structural Analysis, Sustainable Engineering, Construction Estimating, Building Design, Land Development, Sustainable Development

    4.2
    Rating, 4.2 out of 5 stars
    ·
    15 reviews

    Advanced · Specialization · 3 - 6 Months

Searches related to customer insights

customer insights: new product development orientation
customer insights: quantitative techniques
enhancing customer insights with generative ai
genai for marketing and customer insights
genai for customer insights
1…167168169…346

In summary, here are 10 of our most popular customer insights courses

  • Fundamentos da Gestão do Sucesso do Cliente: Fundação Instituto de Administração
  • Generative AI for Business - A Leaders' Handbook: Fractal Analytics
  • Easing Physical Symptoms: It's Not Just Hospice Anymore: University of Colorado System
  • GetVirtual: How to Launch Your Online Business: University of California, Santa Cruz
  • AI-Powered Software Development Certification: Simplilearn
  • Introduction to AI: Key Concepts and Applications: Johns Hopkins University
  • Project - Monitoring and Control: L&T EduTech
  • Test Accessibility of Your Design with WAVE: Coursera
  • Data Processing with Azure: LearnQuest
  • Expedite – Skills for Industry: Industry Foundations: Siemens

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • English Speaking
  • Generative AI (GenAI)
  • Microsoft Excel
  • Microsoft Power BI
  • Project Management
  • Python

Certificates & Programs

  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM Data Analyst Certificate
  • IBM Data Science Certificate
  • Machine Learning Certificate
  • Microsoft Power BI Data Analyst Certificate
  • UI / UX Design Certificate

Industries & Careers

  • Business
  • Computer Science
  • Data Science
  • Education & Teaching
  • Engineering
  • Finance
  • Healthcare
  • Human Resources (HR)
  • Information Technology (IT)
  • Marketing

Career Resources

  • Career Aptitude Test
  • Examples of Strengths and Weaknesses for Job Interviews
  • High-Income Skills to Learn
  • How Does Cryptocurrency Work?
  • How to Highlight Duplicates in Google Sheets
  • How to Learn Artificial Intelligence
  • Popular Cybersecurity Certifications
  • Preparing for the PMP Certification
  • Signs You Will Get the Job After an Interview
  • What Is Artificial Intelligence?

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Share your Coursera learning story

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok