Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Skills you'll gain: Visualization (Computer Graphics), 3D Assets, Design Software, Software Installation, Functional Design, Technical Design, Design, Graphical Tools, User Interface (UI), Creative Design, Data Import/Export
Intermediate · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Responsible AI, Data Ethics, Artificial Intelligence, Business Ethics, Machine Learning, Accountability, Artificial Intelligence and Machine Learning (AI/ML), Risk Analysis, Case Studies, Law, Regulation, and Compliance, Risk Mitigation, Decision Making, Workforce Management, Analysis
Intermediate · Course · 1 - 4 Weeks
University of Pennsylvania
Skills you'll gain: Balance Sheet, Financial Statement Analysis, Financial Statements, Financial Accounting, Accrual Accounting, Accounting, Cash Flows, Financial Reporting, Ledgers (Accounting), General Accounting, Financial Analysis, Income Statement, Bookkeeping, Revenue Recognition, Equities
Mixed · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Process Mapping, Strategic Thinking, Process Analysis, Process Management, Business Workflow Analysis, Operational Efficiency, Business Process Improvement, Process Improvement, Lean Methodologies, Waste Minimization
Beginner · Course · 1 - 4 Weeks

University of Colorado System
Skills you'll gain: Curriculum Development, Education and Training, Workplace inclusivity, Advocacy, School Counseling, Student Support and Services, Diversity Awareness, Diversity Equity and Inclusion Initiatives, Lifelong Learning, Cultural Responsiveness, Social Justice, Community Development
Beginner · Course · 1 - 3 Months

Goodwill Industries International
Skills you'll gain: Interviewing Skills, Coaching, Client Support, Employee Onboarding, LinkedIn, Professional Networking, Branding, Negotiation, Business Writing, Goal Setting, Financial Planning
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Train The Trainer, Virtual Environment, Technical Communication, Design, Education Software and Technology, Communication
Beginner · Guided Project · Less Than 2 Hours

Amazon Web Services
Skills you'll gain: Amazon Web Services, Amazon S3, Technical Communication
Beginner · Course · 1 - 4 Weeks
Duke University
Skills you'll gain: Responsible AI, Large Language Modeling, Generative AI, Artificial Intelligence, Model Evaluation, Python Programming, Applied Machine Learning, Machine Learning, Visualization (Computer Graphics), Deep Learning, Plot (Graphics), Artificial Neural Networks
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Incident Response, Cyber Threat Hunting, Computer Security Incident Management, Cyber Threat Intelligence, Threat Detection, Threat Management, Security Management, Cybersecurity, Continuous Monitoring, Scenario Testing, Technical Communication, Simulations
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Business Workflow Analysis, Generative AI Agents, AI Workflows, Business Process Automation, Generative AI, AI Enablement, Tool Calling, Process Optimization, No-Code Development
Intermediate · Course · 1 - 3 Months

LearnKartS
Skills you'll gain: Billing, Amazon Web Services, Amazon S3, Cost Management, Amazon Elastic Compute Cloud, Cost Estimation, Cloud Management, Public Cloud, Infrastructure As A Service (IaaS), Capacity Management, Product Support
Intermediate · Course · 1 - 4 Weeks