Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Skills you'll gain: Employee Engagement, Conflict Management, Employee Relations, Labor Relations, Management Training And Development, Staff Management, Team Leadership, Labor Law, Workplace inclusivity, Human Resources, Communication, Compliance Management, Active Listening
Beginner · Course · 1 - 4 Weeks
University of California, Irvine
Skills you'll gain: Blockchain, Cryptography, Data Integrity, Encryption, FinTech, Network Security, Transaction Processing, Data Structures, Emerging Technologies
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Javascript, Data Structures, Scripting, Computer Programming
Advanced · Guided Project · Less Than 2 Hours

Skills you'll gain: Collaborative Software, Workflow Management, Team Performance Management, Project Management Software, Organizational Skills, Calendar Management, Performance Improvement, Delegation Skills, Performance Management
Beginner · Guided Project · Less Than 2 Hours

The Hong Kong University of Science and Technology
Skills you'll gain: Social Sciences, Science and Research, Research Design, Surveys, Qualitative Research, Research, Research Methodologies, Sociology, Political Sciences, Experimentation, Anthropology, Economics
Beginner · Course · 1 - 3 Months

University of Washington
Skills you'll gain: Feature Engineering, Data Analysis, Predictive Modeling, Data Processing, Data Wrangling, Statistical Modeling, Statistics, Data Science, Data Collection, Applied Machine Learning, R Programming, Research, Supervised Learning, Data Validation, Technical Communication, Python Programming
Mixed · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Data Structures, Generative AI, Test Driven Development (TDD), Integration Testing, Unit Testing, Python Programming, Object Oriented Programming (OOP), Cloud Applications, Serverless Computing, Cloud Computing, Microsoft Azure, Algorithms, Software Documentation, Maintainability, Code Review, Software Development, Software Design, Technical Documentation, Application Deployment
Beginner · Course · 1 - 3 Months

Skills you'll gain: Report Writing, Microsoft Word, Microsoft Excel, Microsoft Office, Microsoft Outlook, Spreadsheet Software, Excel Formulas, Business Reporting, Gmail, Data Analysis Expressions (DAX), Email Automation, Productivity Software, Trend Analysis, Virtual Teams, Document Management, Collaborative Software, Data Visualization, Corporate Communications, Organizational Skills
Beginner · Course · 3 - 6 Months

Politecnico di Milano
Skills you'll gain: Energy and Utilities, Case Studies, Property Management, Building Services Engineering, Facility Management, Real Estate, Thermal Management, Sustainable Architecture, HVAC, Digital Assets, Auditing, Simulation and Simulation Software, Data-Driven Decision-Making
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Data Visualization, E-Commerce, Analytics, Key Performance Indicators (KPIs), Web Analytics, Google Analytics, Marketing Analytics, Generative AI, Data Analysis, Business Strategy, Data Processing, Artificial Intelligence, Data Collection
Intermediate · Course · 1 - 4 Weeks

Illinois Tech
Skills you'll gain: Regression Analysis, R Programming, R (Software), Statistical Methods, Statistical Inference, Data Analysis, Statistical Analysis, Predictive Modeling, Statistics, Probability & Statistics, Linear Algebra
Build toward a degree
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Copilot, Microsoft Outlook, Microsoft Teams, Microsoft 365, Collaborative Software, Productivity Software, Meeting Facilitation, Prompt Engineering, Proposal Development, Calendar Management, Business Correspondence, Microsoft Word
Beginner · Course · 1 - 3 Months