Goodwill Industries International

Supporting Clients

This course is part of Goodwill® Career Coach and Navigator Professional Certificate

Taught in English

Some content may not be translated

Goodwill Academy

Instructor: Goodwill Academy

1,918 already enrolled

Included with Coursera Plus

Course

Gain insight into a topic and learn the fundamentals

4.9

(14 reviews)

Beginner level

Recommended experience

17 hours (approximately)
Flexible schedule
Learn at your own pace

Details to know

Shareable certificate

Add to your LinkedIn profile

Assessments

12 quizzes

Course

Gain insight into a topic and learn the fundamentals

4.9

(14 reviews)

Beginner level

Recommended experience

17 hours (approximately)
Flexible schedule
Learn at your own pace

See how employees at top companies are mastering in-demand skills

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Build your Education expertise

This course is part of the Goodwill® Career Coach and Navigator Professional Certificate
When you enroll in this course, you'll also be enrolled in this Professional Certificate.
  • Learn new concepts from industry experts
  • Gain a foundational understanding of a subject or tool
  • Develop job-relevant skills with hands-on projects
  • Earn a shareable career certificate from Goodwill Industries International
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Earn a career certificate

Add this credential to your LinkedIn profile, resume, or CV

Share it on social media and in your performance review

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There are 4 modules in this course

Depending on their circumstance, clients may seek traditional employment opportunities such as part-time or full-time work, while others may require more creative ways to earn an income. Successful coaches will listen carefully to their clients' needs and connect them to the right opportunities. In this module, you will explore various income opportunities such as entrepreneurship and working in the gig economy and learn how to provide career guidance to help clients make informed decisions about their career paths.

What's included

8 videos5 readings3 quizzes4 discussion prompts

As the job market evolves, your job search approach must evolve to meet the needs of your clients. Today, many job seekers use online job search tools to build their networks and express themselves to a wide variety of potential employers. In this module, you will learn how to help job seekers use the latest online job search tools, guide them on creating an elevator pitch and help them manage their personal brands.

What's included

11 videos4 readings3 quizzes3 discussion prompts

Career Coaches and Navigators help people find jobs and move forward in their careers. People of all backgrounds and experiences, regardless of where they are in their careers, will count on you for help with interviewing, writing cover letters and resumes,and more. In this module, you will learn strategies to help clients sell their skills and experiences to potential employers.

What's included

13 videos4 readings3 quizzes3 discussion prompts

The best onboarding experiences help new employees feel welcomed and valued right away. However, people who have limited work experience or have been out of the workforce for extended periods often struggle on their first day at work for a variety of reasons. In this module, you will discover ways to help clients have a positive first day and set the stage for continued success.

What's included

14 videos4 readings3 quizzes1 peer review3 discussion prompts

Instructor

Instructor ratings
4.7 (7 ratings)
Goodwill Academy
Goodwill Industries International
4 Courses11,006 learners

Offered by

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4.9

14 reviews

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5

Reviewed on Feb 21, 2024

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