Skills you'll gain: Service Design, Customer experience improvement, User Research, Customer experience strategy (CX), Experience Design, Customer Service, Service Improvement, Design Thinking, Expectation Management, Customer Insights, Consumer Behaviour

Skills you'll gain: Pivot Tables And Charts, Microsoft Excel, Spreadsheet Software, Business Intelligence, Data Analysis, Data Presentation, Business Analytics, Microsoft Office, Microsoft 365, Data Wrangling, Data Visualization, Productivity Software

Skills you'll gain: Social Media Marketing, Content Creation, Performance Analysis, Social Media, Social Media Strategy, Campaign Management, Digital Marketing, Customer Engagement, Performance Metric, Marketing, Digital Content, Instagram, Brand Management, Marketing Strategies, TikTok, Target Audience, Facebook, Trend Analysis, LinkedIn, Business Metrics

Skills you'll gain: Content Performance Analysis, Web Analytics and SEO, Search Engine Optimization, Keyword Research, Web Analytics, Marketing Analytics, Digital Marketing, Web Content, Semantic Web, Content Management Systems

Skills you'll gain: Digital Communications, OSI Models, Network Protocols, TCP/IP, Network Routing, Network Architecture, Network Planning And Design, Computer Networking, System Programming, Data Integrity

Skills you'll gain: Overcoming Objections, Closing (Sales), Rapport Building, B2B Sales, Price Negotiation, Contract Negotiation, Negotiation, Sales, ChatGPT, Collaboration, Conflict Management

Skills you'll gain: Content Performance Analysis, Social Media Management, Instagram, Social Media Campaigns, Facebook, Social Media, Advertising, Digital Advertising, Social Media Marketing, Customer Communications Management, Collaboration, Content Creation, Data-Driven Decision-Making, Business Metrics, Calendar Management, Customer Service, Asset Management, Content Marketing, Drive Engagement, Sales

Skills you'll gain: Marketing Analytics, Web Analytics, Content Performance Analysis, Marketing Effectiveness, Marketing Automation, Data Analysis, Customer Insights, Data-Driven Decision-Making, Statistical Analysis, Web Analytics and SEO, Model Evaluation, Anomaly Detection, Continuous Monitoring, Quality Assessment, Verification And Validation

Skills you'll gain: Cascading Style Sheets (CSS), Debugging, Search Engine Optimization, PHP (Scripting Language), jQuery, Hypertext Markup Language (HTML), MySQL, WordPress, Web Applications, Application Programming Interface (API), Web Development, Content Management Systems, Restful API, Javascript, Application Deployment, Cloud Hosting, Program Development, Object Oriented Programming (OOP), Servers, Development Environment

Skills you'll gain: Communication Systems, Wireless Networks, Digital Communications, Telecommunications, General Networking, Digital Signal Processing, Electrical Engineering, Electronics, Reliability

Skills you'll gain: Sustainable Business, Sustainable Design, Sustainable Development, Environment and Resource Management, Environmental Engineering, Strategic Sourcing, Environmental Science, Supply Management, Social Impact, Environmental Policy, Business Analysis, Innovation, Stakeholder Engagement, Policy Analysis

Skills you'll gain: OpenAI API, Application Deployment, LLM Application, ChatGPT, Model Deployment, Application Programming Interface (API), Prompt Engineering, Natural Language Processing, User Interface (UI), Email Automation, Generative AI, Application Development, Payment Systems, Python Programming, Django (Web Framework), Flask (Web Framework), Software Development, AI Personalization