• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Contact Management
    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Results for "contact management"

    • Status: Preview
      Preview
      S

      Starweaver

      Management Skills for New Managers

      Skills you'll gain: Team Motivation, Delegation Skills, Performance Management, Employee Performance Management, Management Training And Development, Emotional Intelligence, People Management, Team Building, Cultural Sensitivity, Leadership Development, Leadership, Communication Strategies, Collaboration, Cross-Functional Collaboration

      4.8
      Rating, 4.8 out of 5 stars
      ·
      88 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Illinois Urbana-Champaign

      Business Data Management and Communication

      Skills you'll gain: Data Storytelling, Revenue Recognition, Financial Statements, Data Presentation, Data Visualization, Accrual Accounting, Cash Flows, Financial Accounting, Data Collection, Financial Statement Analysis, Bookkeeping, Business Analytics, Income Statement, Accounting, Business Analysis, Business Valuation, Data Quality, Analytics, Data Analysis, Asset Management

      4.7
      Rating, 4.7 out of 5 stars
      ·
      6.3K reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      T

      Tecnológico de Monterrey

      Comunicación efectiva para el líder actual

      Skills you'll gain: Assertiveness, Interpersonal Communications, Active Listening, Empathy, Performance Review, Constructive Feedback, Emotional Intelligence, Business Leadership, Team Leadership, Leadership, Communication, Motivational Skills, Team Building, Business Communication

      4.8
      Rating, 4.8 out of 5 stars
      ·
      823 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      S

      SkillUp

      Project Management Communication, Stakeholders & Leadership

      Skills you'll gain: Stakeholder Engagement, Resource Management, Stakeholder Management, Project Schedules, Resource Planning, Project Management Institute (PMI) Methodology, Stakeholder Communications, Negotiation, Project Management, Resource Allocation, Leadership and Management, Leadership, Scheduling, Team Leadership, Emotional Intelligence, Communication

      4.6
      Rating, 4.6 out of 5 stars
      ·
      168 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Preview
      Preview
      S

      Starweaver

      Customer Relationship Management

      Skills you'll gain: Customer Relationship Management (CRM) Software, Customer Retention, Loyalty Programs, Customer Success Management, Relationship Management, Marketing Automation, Marketing Strategies, Sales Management, Data-Driven Decision-Making, Business Development, Performance Management, Performance Measurement

      4.6
      Rating, 4.6 out of 5 stars
      ·
      239 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of California, Davis

      Management of Multinational and Cross-Cultural Teams

      Skills you'll gain: Virtual Teams, Team Leadership, Intercultural Competence, Team Management, Cultural Diversity, Team Building, Diversity and Inclusion, Cultural Sensitivity, Leadership, Leadership and Management, Cross-Functional Collaboration, Cultural Responsiveness, Interpersonal Communications, Conflict Management, Relationship Building, Culture, Stakeholder Communications, Communication Strategies, Diversity Awareness, Expectation Management

      4.7
      Rating, 4.7 out of 5 stars
      ·
      100 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Preview
      Preview
      S

      Starweaver

      Stakeholder Management

      Skills you'll gain: Stakeholder Management, Stakeholder Engagement, Organizational Change, Conflict Management, Business Relationship Management, Relationship Management, Requirements Analysis, Change Management, Expectation Management, Communication Strategies, Needs Assessment

      4.6
      Rating, 4.6 out of 5 stars
      ·
      89 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Project Management

      Skills you'll gain: User Story, Supplier Management, Project Schedules, Project Closure, Engineering Management, Milestones (Project Management), Team Leadership, Stakeholder Management, Scheduling, Agile Project Management, Scrum (Software Development), Procurement, Quality Management, Team Management, Project Planning, Agile Methodology, Project Scoping, Project Management, Risk Management, Stakeholder Communications

      Build toward a degree

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.4K reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Pennsylvania

      The Business of Health Care

      Skills you'll gain: People Management, Financial Reporting, Financial Statements, Operations Management, Health Disparities, Income Statement, Employee Performance Management, Financial Analysis, Leadership and Management, Health Systems, Health Equity, Health Care Administration, Innovation, Process Improvement and Optimization, Decision Making, Organizational Structure, Performance Improvement, Health Care, Healthcare Industry Knowledge, Insurance

      4.6
      Rating, 4.6 out of 5 stars
      ·
      1.9K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Media Relations and Crisis Management

      Skills you'll gain: Media Relations, Internal Communications, Crisis Management, Communication Planning, Corporate Communications, Public Relations, Public Affairs, Media Strategy, Communication Strategies, Stakeholder Communications, Stakeholder Management, Real Time Data, Generative AI Agents

      4.7
      Rating, 4.7 out of 5 stars
      ·
      22 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Preview
      Preview
      A

      Alfaisal University | KLD

      إدارة الأزمات | Crisis Management

      Skills you'll gain: Crisis Management, Risk Management, Problem Solving, Business Continuity Planning, Risk Analysis, Communication Planning

      4.9
      Rating, 4.9 out of 5 stars
      ·
      82 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free
      Free
      A

      Amazon Web Services

      Amazon Connect: Introduction to Amazon Connect and the Contact Control Panel (CCP)

      Skills you'll gain: Amazon Web Services, Control Panels, Call Center Experience, Customer Communications Management, Outbound Calls, Inbound Calls, Telephone Skills

      4.9
      Rating, 4.9 out of 5 stars
      ·
      10 reviews

      Mixed · Course · 1 - 4 Weeks

    Searches related to contact management

    contract management
    content management system
    content development and management
    digital content planning and management
    construction management project delivery methods & contracts
    1234…778

    In summary, here are 10 of our most popular contact management courses

    • Management Skills for New Managers: Starweaver
    • Business Data Management and Communication: University of Illinois Urbana-Champaign
    • Comunicación efectiva para el líder actual: Tecnológico de Monterrey
    • Project Management Communication, Stakeholders & Leadership : SkillUp
    • Customer Relationship Management: Starweaver
    • Management of Multinational and Cross-Cultural Teams: University of California, Davis
    • Stakeholder Management : Starweaver
    • Project Management: University of Colorado Boulder
    • The Business of Health Care: University of Pennsylvania
    • Media Relations and Crisis Management: Microsoft

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Do Not Sell/Share
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok