Results for "contact management"
Skills you'll gain: Drive Engagement, Discussion Facilitation, Content Performance Analysis, Social Media Content, Conflict Management, Content Creation, Social Media Analytics, Driving engagement, Content Marketing, Mediation, Content Strategy, Diversity Awareness, Content Optimization, Responsible AI, AI Personalization, Social Media Management, Content Management, Data Analysis, Incident Management, Data Literacy
Arizona State University
Skills you'll gain: Conflict Management, Negotiation, De-escalation Techniques, Trustworthiness, Collaboration, Follow Through, Interpersonal Communications, Leadership, Empathy, Composure, Cooperation, Emotional Intelligence, Behavior Management, Creative Problem-Solving, Communication Strategies, Verbal Communication Skills, Problem Solving, Personal Integrity, Communication, Honesty
Columbia University
Skills you'll gain: Project Schedules, Construction Management, Construction Estimating, Project Finance, Cost Estimation, Punch Work, Cost Management, Construction, Production Schedule, Project Risk Management, Bidding, Building Information Modeling, Scheduling, Cost Control, Environment Health And Safety, Cash Flows, Real Estate, Finance, Business Transformation, Innovation
University of California, Irvine
Skills you'll gain: Conflict Management, Mediation, Negotiation, Communication Strategies, Intercultural Competence, Cultural Diversity, Cultural Responsiveness, Verbal Communication Skills, Verbal Strategic Communication, Strategic Communication, Diversity Awareness, Active Listening, Communication Planning, Cultural Sensitivity, Case Studies, Stakeholder Management, Positivity, Interpersonal Communications, Communication, Employee Engagement
Skills you'll gain: Management Training And Development, Team Leadership, Team Performance Management, Goal-Oriented, Employee Coaching, Performance Management, Constructive Feedback, People Development, Goal Setting, Performance Appraisal, Delegation Skills, Drive Engagement, Culture Transformation, Discussion Facilitation, Internal Communications, Relationship Management, Resource Management, Empowerment, AI Enablement, Communication
Coursera
Skills you'll gain: Cross-Functional Team Leadership, Executive Presence, Matrix Management, Team Performance Management, Cross-Functional Collaboration, Performance Management, Key Performance Indicators (KPIs), Performance Measurement, Crisis Management, Team Building, Project Management, Leadership, Employee Coaching, Influencing, Leadership Development, Team Management, Stakeholder Management, Organizational Development, Strategic Communication, Change Management
What brings you to Coursera today?
LearnKartS
Skills you'll gain: Conflict Management, Emotional Intelligence, Relationship Management, Teamwork, De-escalation Techniques, Leadership, Empathy, Leadership Development, Team Leadership, Organizational Leadership, Constructive Feedback, Communication, Organizational Skills
Skills you'll gain: Solution Selling, Consultative Approaches, Consultative Selling, Negotiation, Sales Prospecting, Regulatory Requirements, Prospecting and Qualification, Data Ethics, Compliance Management, Regulation and Legal Compliance, Business Ethics, Ethical Standards And Conduct, Account Management, Contract Negotiation, Responsible AI, Microsoft Copilot, Personally Identifiable Information, Information Privacy, Customer Engagement, Customer Relationship Building
Skills you'll gain: Customer Relationship Management (CRM) Software, Customer Relationship Management, Customer experience strategy (CX), Customer Success Management, Case Studies, Customer Acquisition Management, Customer Analysis, Brand Loyalty, Customer Relationship Building, Customer experience improvement, Customer Retention, Customer Data Management, Customer Engagement, Organizational Strategy, Marketing Automation, Salesforce, Customer Insights, Value Propositions, Strategic Planning, Portfolio Management
University of Colorado Boulder
Skills you'll gain: Crisis Management, Consulting, Business Consulting, Leadership Studies, Management Consulting, Strategic Communication, Communication Planning, Corporate Communications, Leadership, Risk Management, Leadership and Management, Consultative Approaches, Business Leadership, Contingency Planning, Risk Mitigation, Risk Analysis, Mitigation, Communication Strategies, Case Studies, Critical Thinking
Skills you'll gain: User Provisioning, User Accounts, Data Import/Export, Salesforce, Data Integrity, Data Migration, Data Management, Role-Based Access Control (RBAC), Identity and Access Management, Data Security, Authorization (Computing), Data Sharing, Data Access, Security Controls, Customer Relationship Management (CRM) Software
West Virginia University
Skills you'll gain: Sales Management, Sales Territory Management, Recruitment, Sales Development, Training Programs, Sales Training, Sales Strategy, Account Management, Sales, General Sales Practices, Training and Development, Talent Recruitment, Expense Management, Sales Process, Regional Sales, Organizational Structure, Strategic Planning, Inside Sales, Marketing Budgets, Expense Reports
In summary, here are 10 of our most popular contact management courses
- Meta Community Management: Meta
- Professional Skills: Conflict Management and Negotiation: Arizona State University
- Construction Management: Columbia University
- Conflict Management: University of California, Irvine
- Google People Management Essentials: Google
- The Manager-of-Managers Playbook: Coursera
- Conflict Management Strategies: LearnKartS
- Negotiation and Ethical Practices in Account Management: Microsoft
- Customer-Centric CRM Strategy and Management: EDUCBA
- Crisis Management and Crisis Communication: University of Colorado Boulder
